good discriptions good site, and and of course the most important factor cost. The customer service is excellent. I avoid any item that carries VAT, overall fellows is excellent apart from the dread... See more
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Review summary
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Reviews shaping this summary
Honest overview of item which provides confidence in bidding. In fact the item is often better than described. Have bid on several different Felows' watch auctions and always found the service opera... See more
Company replied
I have bought a number of watches through Fellows and have found their auctions very easy to navigate and bid. Their team have been responsive to any questions asked and truthful in their answers. Of... See more
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I have been buying jewellery on Fellows auctions on line for a couple of years and the service is always great. You can ask questions and the replies come quickly, staff is helpful , the items don’t d... See more
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Company details
- #16 of 19 best companies in Online auction services
- #3 of 3 best companies in Appraiser
- #17 of 22 best companies in Auction house
- #9 of 12 best companies in Jewellery Valuer
- #218 of 289 best companies in Jewellery shop
- #100 of 130 best companies in Watch shop
Written by the company
Fellows is one of the UK's most established auction houses, with a focus on luxury watches, designer brands and unique pieces of jewellery. Jump the style queue and get the most desirable designer handbags, jewellery and watches at a fraction of the cost at retail. Fellows’ regular auctions are the perfect place to find something for all budgets and tastes. Established in 1876, with auction rooms in Birmingham’s famous Jewellery Quarter, Fellows Auctioneers also have valuation and viewing facilities in Mayfair, London. Fellows take pride in being able to offer free auction valuations as well as free worldwide shipping on the majority of the items, subject to T&C's.
Fellows Auctioneers
Written by the company
- Here to demystify the auction world!
- It is important to us to be able to offer buyers and sellers the best experience possible. We offer free worldwide shipping, free valuations and a number of viewing days whilst being able to target a worldwide audience.
Fast and free shipping
Free worldwide shipping
As well as offering 0% bidding surcharge via Fellows Live we are also delighted to announce that our offer of free worldwide shipping has been extended. Please read the terms and conditions of this offer carefully before proceeding.
https://www.fellows.co.uk/free-shipping
Contact info
Augusta House, B18 6JA, Birmingham, United Kingdom
- 01212122131
- hello@fellows.co.uk
- www.fellows.co.uk
4.5
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Everything related to my purchase from…
Everything related to my purchase from Fellowes was perfect thank you. a well described and illustrated product delivered promptly and efficiently thank you.
8 January 2026
Reply from Fellows Auctioneers
Dear Francis,
Thank you for taking the time to leave us a review! We aim to make the process as seamless and enjoyable as possible so I am thrilled to hear you enjoy bidding with us.
Thank you for your kind words and for choosing us. We look forward to welcoming you back to Fellows soon!
Best wishes,
Claire Dodwell
Great experience staff took my payment…
Great experience staff took my payment and were very efficient and polite .
Ring was sent out same day and although delayed by snow was delivered two days later.
Excellent service
8 January 2026
Reply from Fellows Auctioneers
Dear Sharon,
Thank you for your glowing review! I am thrilled to hear that you were happy with our accounts and dispatch departments!
Thank you for your patience with Royal Mail due to the snow and I am so happy to hear you received these in a timely manner!
We hope to welcome you back to Fellows again soon!
Best wishes,
Claire Dodwell
The "by return' delivery of my purchase…
The "by return' delivery of my purchase was the icing on the cake
8 January 2026
Reply from Fellows Auctioneers
Dear Peter,
Thank you for taking the time to leave us a review! We hope to welcome you back to Fellows again soon for the same five star service!
Best wishes,
Claire Dodwell
Slow delivery process
I was disappointed with the length of time it took for my lot to dispatched and I had to chase it up. I know it was Christmas etc., but lack of update and delay unacceptable.
The staff I spke to on phone were polite and helpful.
6 January 2026
Reply from Fellows Auctioneers
Dear Michael,
Thank you for taking the time to share your feedback with us!
I am so sorry to hear you are not happy with our service at this time! Due to the back to back sales, we have been experiencing some delays however we appreciate your patience while we work through this!
I am glad to hear that our staff were able to help you. If we can assist any further, please do not hesitate to get in touch!
Best wishes,
Claire Dodwell
Interesting varied range auction lots
Interesting varied range auction lots. Excellent efficient invoicing and delivery.
5 January 2026
Reply from Fellows Auctioneers
Good morning,
We're thrilled to hear that you appreciate our selection of high-quality jewellery and watches. It's our goal to provide our customers with a diverse range of beautiful pieces, all at fair and competitive prices.
We hope to welcome you back to Fellows again soon!
Best wishes,
Claire Dodwell
Reply from Fellows Auctioneers
Dear Barry,
Thank you for taking the time to leave us a review! I am so happy to hear that our team were professional and we able to assist you!
We hope to welcome you back to Fellows again soon!
Best wishes,
Claire Dodwell
excellent service
19 December 2025
Reply from Fellows Auctioneers
Dear David,
Thank you for your review! We hope to welcome you back to Fellows again soon!
Best wishes,
Claire Dodwell
Efficient
Easy to deal with, to register and display and veey.prompt pre xmas delivery.
Thank you
16 December 2025
Reply from Fellows Auctioneers
Dear Richard,
Thank you for taking the time to leave us a review! I am thrilled to hear that you found bidding with us to be easy!
We hope to welcome you back to Fellows again soon!
Best wishes,
Claire Dodwell
An exceptional customer experience
An exceptional customer experience from start to finish. Easy bidding, good online visuals, clear item photos and description, easy to finalise my transaction on a successful bid, and last but not least, some really good packaging by their postal department to ship my item safely to me. That’s about as good as it gets!
16 December 2025
Reply from Fellows Auctioneers
Dear Chris,
Thank you for taking the time to leave us such a glowing review! Our team works hard to provide exceptional service and speedy delivery, so I am thrilled to hear that you were able to benefit from these. Our team are always on hand to offer their expertise so we hope you can join us for another auction soon.
Best wishes,
Claire Dodwell
It was a very straightforward process…
It was a very straightforward process from bidding to payment and my bag was delivered very quickly.
19 December 2025
Reply from Fellows Auctioneers
Dear Heather,
Thank you for your review! We are proud to offer a stress-free and simple bidding experience from start to finish so I am thrilled to hear you were able to benefit from this!
We look forward to welcoming you back to Fellows again soon!
Best wishes,
Claire Dodwell
ring came as promised and was as…
ring came as promised and was as described. a win win
19 December 2025
Reply from Fellows Auctioneers
Dear Judith,
Thank you for taking the time to leave us a review! I am thrilled to hear you are happy with your item!
We hope to welcome you back to Fellows again soon!
Best wishes,
Claire Dodwell
Excellent service item dispatched by…
Excellent service item dispatched by special delivery in time for Christmas .
I have found bidding in fellows auctions over years a very pleasant experience.
19 December 2025
Reply from Fellows Auctioneers
Good afternoon,
Thank you for your review!
I am thrilled to hear that you received your item prior to Christmas! Our team are always on hand to help with any queries you may have so I am glad our team were able to assist you!
We look forward to welcoming you back to Fellows again soon for the same 5 star service.
Best wishes,
Claire Dodwell
Fellows auctions is a very professional…
Fellows auctions is a very professional body with both the seller and buyer as their priority. Their descriptions are clear, open and honest. The online bidding is explained fully and the transaction is swift and secure. My second beautiful ring was dispatched with care in packaging that would never alert and posted the very next day… I will keep on recommending and looking forward to my next purchase
19 December 2025
Reply from Fellows Auctioneers
Dear Debbie,
Thank you for taking the time to leave us such a glowing review! Our teams work hard to provide accurate descriptions and condition reports, clear photographs and efficient customer service so that our customers can bid with total confidence.
We are delighted that you found your experience to be five star, and we hope to welcome you back again soon.
Best Wishes,
Claire Dodwell
Reply from Fellows Auctioneers
Dear Lala,
I am thrilled to hear that you found bidding and invoicing to be five star!
We hope you can bid with us again soon.
Best wishes,
Claire Dodwell
Reply from Fellows Auctioneers
Good morning,
Thank you for taking the time to leave us a review! I am thrilled to hear that you found bidding and invoicing to be five star!
We hope you can bid with us again soon.
Best wishes,
Claire Dodwell
Reply from Fellows Auctioneers
Good afternoon,
We are proud to offer a simple and stress free bidding experience for all our customers so I am glad you were able to benefit from this!
I am happy to hear our staff were able to help you and we look forward to welcoming you back to Fellows soon for the same 5 star service!
Best wishes,
Claire Dodwell
It was simple and straight forward
11 December 2025
Reply from Fellows Auctioneers
Dear David,
Thank you for taking the time to leave us a fantastic review, this is greatly appreciated.
We aim to make the bidding process as easy as possible, and are on hand to assist should you need anything. It is brilliant to hear you took advantage of our in house post and packaging service and that you are pleased with your item.
We look forward to welcoming you back to Fellows again soon!
Best wishes,
Claire Dodwell
Excellent auction house
Excellent auction house. Have used Fellows for years as a buyer and seller. Recently purchased a Gucci handbag. Totally authentic product and arrived very quickly via courier and my friend thought it was brand new. Excellent value to the customer.
17 December 2025
Reply from Fellows Auctioneers
Dear Leanne,
Thank you for taking the time to leave us a review! Thank you for taking the time to leave us a review! I am thrilled that you were happy with our service, we aim to make the entire auction process as simple and stress free as possible!
We hope to welcome you back to Fellows again soon for the same five star service!
Best wishes,
Claire Dodwell
Good reliable service & easy to use web…
Good reliable service & easy to use web page.
11 December 2025
Reply from Fellows Auctioneers
Dear John,
Thank you for your review. We are delighted to hear that you found our service to be good and reliable, and that you enjoyed using our website.
Providing a user-friendly experience is a top priority for us, so it is wonderful to know that our web page made the process easy for you. We truly appreciate your feedback and hope to welcome you back to Fellows again very soon.
Best regards,
Asif Mohammad
Easy transaction
18 December 2025
Reply from Fellows Auctioneers
Dear Mark,
Thank you for your feedback! We are so pleased to hear that you had an easy transaction with us.
Our team works hard to ensure the process is as smooth and straightforward as possible for our clients, so it is great to know we met that goal for you. We appreciate your support and hope to welcome you back to Fellows again soon.
Best regards,
Asif Mohammad
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