FENTON FIRE Reviews 16

TrustScore 3.5 out of 5

3.3

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Company details

  1. Car dealer
  2. Car accessories shop

Information provided by various external sources

Fenton Fire Equipment sells used fire equipment, used fire trucks as well as used jaws of life, to fire departments across North America and beyond.


Contact info

3.3

Average

TrustScore 3.5 out of 5

16 reviews

5-star
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3-star
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1-star

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Rated 2 out of 5 stars

How hard is it to call people back?

Called about one of the skid units. Was told someone would call me back. 3 days later I requested information about the same unit via webchat. Same response. 4 days later, the skid unit I called about is no longer listed along with several others. Obviously Fenton just likes to look like they have equipment for sale.

10 December 2016
Unprompted review
FENTON FIRE logo

Reply from FENTON FIRE

Brandon,

I understand your frustration and I thank you for your input. We have taken it to heart. We are advertisers of fire trucks and the related equipment and as such we are able to pass along your contact info and follow up. After that we hope and trust that the seller will contact the perspective buyer. This happens 99% of the time as the seller is normally keen to sell their equipment. Unfortunately the person who owns the skid unit you are interested in is not one of those people. He submitted his skid unit under another name than he had in the past. He actually owes us money for a past listing and has not payed the invoice in over 3 years. We do our best to screen sellers so that you have a positive experience and get what you require in a timely manner. We are truly sorry for your experience and are working to ensure others like your self dont have a repeat experience. Feel free to contact us to discuss this matter further.

Respectfully,

Jim Campbell
President
Fenton Fire

Rated 5 out of 5 stars

Fenton's provides a service that cannot be beat !

Over the course of the past few years we have utilized Fenton ire multiple times to sell some apparatus and have never been let down. Fenton gave us the ability to market our vehicles in a market our apparatus in a way we would not have been able to do on our own.

On 2/12/2015 we listed a pumper/tanker for sale and within the first 10 minutes of posting the listing we had a serious offer on the vehicle. The vehicle was placed on a trailer and sale was complete 7 says later. In todays emergency service world, with so many used apparatus on the market it is unheard of for a sale to happen this fast.

We are extremely pleased with Fenton Fire and the value and exposure it gave us worldwide. We would not of been able to perform a sale this quickly on our own and recommend Fenton Fire to anyone who wants to sell their apparatus.

20 February 2015
Unprompted review
FENTON FIRE logo

Reply from FENTON FIRE

Thank you Brian! As always it is a great pleasure to work with such a great group of dedicated firefighters. I look forward to working with you and your fire department again in the near future. Jim

Rated 5 out of 5 stars

I highly recommend Fenton to sell your fire engine .

I was hesitant contacting Fenton to help sell our fire engine. I certainly didn't need to be. They were right up front with no hassles. The ad was in Fenton the same day. When we reduced the price, it was done immediately. Fenton was on top of everything and very trustworthy. The company is very professional and easy to work with. This was by far, the easiest way to sell our engine. Thank You Fenton.

27 August 2014
Unprompted review
Rated 5 out of 5 stars

FANTASTIC

This is the second time dealing with Jim and his company,and again have met with nothing less than professional,and courteous manner,i would not check anywhere else before i check with Fenton Firetruck sales.
Again Jim FANTASTIC job well done.

Kirby Wakelin
Chief North River Fire Dept

7 June 2014
Unprompted review
Rated 5 out of 5 stars

Very dependable service

Every phone call was answered when I called. There was an answer to every question I asked. We have now purchased an apparatus and are attempting to purchase equipment thanks the Fenton Fire. I have all intentions of using this company again in the future.

2 June 2014
Unprompted review
Rated 5 out of 5 stars

Great job,I would recommend you guys to anyone.

Fenton fire did a great job!James and Vanessa are easy to work with,always easy to get ahold of,and I would recommend them to anyone.We had our engine listed for about nine months privately with only two hits,and after listing it with Fenton fire we sold it in a couple of weeks.Great job!

1 June 2014
Unprompted review
FENTON FIRE logo

Reply from FENTON FIRE

Thank you Tom, we are very pleased to have sold your used fire truck for you and look forward to working with you again in the future.

Jim
www.fentonfire.com

Rated 1 out of 5 stars

Very good

They were very good with use and other depts. in are area.

20 May 2014
Unprompted review
FENTON FIRE logo

Reply from FENTON FIRE

Thank you for the kind words Jason. Judging by your words I think you meant to give us a few more stars than one. I really look forward to working with you and your fire department again in the near future.

Respectfully,

Jim Campbell
www.fentonfire.com

Rated 5 out of 5 stars

If your looking look at Fenton First #1

Ive enjoyed looking at your online apparatus for quite a while, I am in the process of purchasing a truck and find the web site easy to navigate and office personnel very friendly and helpful. would recommend to anyone looking to buy or purchase

20 May 2014
Unprompted review
Rated 5 out of 5 stars

Fenton Fire has the fire apparatus market's attention!

I have listed two Wildland/Brush trucks with Fenton Fire. I was amazed as the first truck sold the first day, to the first caller! The second truck was listed for less than 3 months. I have unsuccessfully used other listing companies, and Fenton Fire/Jim Campbell, are by far the best! Others claim to have the largest selection, but Fenton has the most sales! I will list with Fenton Fire every time!

19 May 2014
Unprompted review
Rated 5 out of 5 stars

If you need to buy or sell, Fenton is the place!

Jim at Fenton Fire Equipment is a great broker, the website is well arranged and is proven to be a reputable brokerage w/ quick responses on listings and follow up which makes for a great site to buy or sell through. The site is diverse with about any fire equipment need you have with a wide variety of equipment so you'll find what you need at a price point to fit your budget.

16 May 2014
Unprompted review
Rated 5 out of 5 stars

Phenomenal service…

James listed my apparatus and I received numerous inquires regarding the listing and James was always there to answer a question and was extremely helpful in all facets of the sale of the apparatus… An extremely professional man and very kind just to talk with… Also and very importantly, James was always available by phone or email whenever I had a question which to me is a very key attribute in brokering a sale of this nature… I would strongly recommended Fenton Fire Equipment and James for their phenomenal service…

9 May 2014
Unprompted review
Rated 5 out of 5 stars

Your Equipment Will Move

Fenton Fire gets a lot of viewers and one of those could be the one to purchase your used equipment

7 May 2014
Unprompted review
FENTON FIRE logo

Reply from FENTON FIRE

Thank you Chief! It was a pleasure working with you and your fire department! Jim

Rated 5 out of 5 stars

Very helpful and the greatest company to work with....

Fenton Fire is the best group to work with when selling or buying good used fire apparatus. They are honest and always call back with info as needed. I have been working with them for well over the last 10 years. They are always my first call when I need a unit or want to sell one of mine.

2 May 2014
Unprompted review
FENTON FIRE logo

Reply from FENTON FIRE

Thank you so much for working with us Jay over the past 10 years and I look forward to working together in the future.

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