Ferrysavers Reviews 

13,736
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 469 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the online booking process for being exceptionally quick, straightforward, and very easy to navigate compared to using alternative provider websites. Travelers strongly appreciate the highly competitive pricing, the wide variety of available sailing times, and the reasonable rates found consistently throughout the platform. However, some reviewers were not happy with occasional website glitches that caused specific route selections or journey directions to switch unexpectedly during final checkout. A few other people also felt that addressing these unexpected booking mistakes, handling limited payment options, or receiving communication about sudden cancellations was quite difficult.

What people talk about most

Booking process

People report positive experiences with booking process, highlighting the quick, straightforward, and... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and clear costs... See more

User experience

Consumers find user experience to be positive, highlighting that the platform is well laid out and simple to... See more

Website

Clients share positive opinions on website, highlighting that the platform is easy to navigate, features... See more

Service

Users describe positive interactions with service, highlighting great prices, plenty of options for times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've booked with Ferrysavers a few times already, and everything has always gone smoothly. This time, I accidentally booked the opposite route to the one I needed and only realised my mistake abou... See more

Rated 5 out of 5 stars

A really easy website to navigate (no pun intended) and to use. Once you are registered, the site offers an effective and simple way to check prices against the ferry providers. Some of the actua... See more

Rated 5 out of 5 stars

Initially I was using the actual ferry companies website which was so clunky I gave up. Ferrysavers website by comparison worked smoothly and only took a couple of minutes. The price seems ok too. Tha... See more

Rated 5 out of 5 stars

The site is very easy to use and booking is quick and straightforward. I always use FerrySavers for my Dover-Calais trips since I discovered they do not charge booking fees like some other sites do..



Company details

  1. #2 of 18 best companies in Ferry service

Information provided by various external sources

Book cheap ferries to France, Ireland, Spain, Holland and more with all the major UK and European ferries companies. Find cheap cross-channel ferry tickets and the latest ferry offers online with ferrysavers.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14k reviews

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4.6

All reviews

(13,736)

469 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Irish adventure

|Fairly easy to navigate and book. Always annoying to find there are extras everywhere that bump the initial price up (e.g. Having to pay extra for seats in the lounge! plus extra for "booking fee", which is clearly a 'con').

21 May 2026
Rated 5 out of 5 stars

Super customer service

Super customer service. Booked my ferry trip back to front, oops lol. They sorted it all no bother after a quick email. Shoutoht to P&O aswell as they helped oblige.

18 May 2026
Rated 3 out of 5 stars

Not the cheapest

Not the cheapest

19 May 2026
Ferrysavers logo

Reply from Ferrysavers

Hello,

Thank you for your feedback. I’m sorry to hear that you were not satisfied with your experience on this occasion. The prices displayed on our website reflect the best available rates at the time the quote is generated. You can sort the quotes on screen by various factors, such as displaying the lowest fare at the top.

We work hard to ensure our pricing is competitive; however, as agents, we cannot comment on specific prices. We have forwarded your review to the ferry operator so they are aware of customer feedback.

Thank you for bringing this to our attention.

Best regards,
Ferrysavers

Rated 3 out of 5 stars

Initial comparison seemed helpful…

Initial comparison seemed helpful enough but the website is clunky for anything else. We received no comms from them when our ferry cancelled and it turns out there was no real ‘saving’ on the fare at all. I wouldn’t bother using them again

22 September 2025
Ferrysavers logo

Reply from Ferrysavers

We are sorry to hear about the difficulties you experienced with our website and the lack of communication regarding your ferry cancellation. We are reviewing our processes to prevent similar issues.

Rated 2 out of 5 stars

Ok booking - but ...

Ok booking, but could not cancel or obtain partial refund 6 weeks prior to travel after unexpected sudden issues at home.

4 January 2026
Ferrysavers logo

Reply from Ferrysavers

Good Morning,
We are very sorry to hear about the unexpected issues at home and send our sincere condolences during this difficult time.

Unfortunately, the booking falls outside the cancellation and refund conditions, so we are unable to offer a cancellation or partial refund directly. However, if you are able to share a few more details with us, we would be happy to appeal to the ferry operator on your behalf to see whether they may be willing to offer any goodwill gesture due to the circumstances.

While we cannot guarantee an outcome, we will certainly do our best to assist.
Regards
Ferrysavers

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