Positives. Competitive price, quick delivery. However product arrived with packaging falling off. Courier apologised and said I had the right to refuse if damaged. He said he had taken care not to hav... See more
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The site is really easy to use and everything is explained like they are talking to children so there is 0% chance of confusion. My things arrived the very next day in perfect condition and it turned... See more
FFX have been one my top suppliers of tools as always great price delivery was always prompt and flawless. Can with them doing clearpay that was a game changer as be able to speed the cost especiall... See more
FFX sending parcels with DPD,which makes the parcels to be delivered quickly and efficiently and NEXT DAY! order always arrives professionaly packed and always geniune I would definetey recommend a... See more
Company details
About FFX
Written by the company
FFX and FFX-Tools (a trading division of Folkestone Fixings Limited) are based in the South East of England and began trading in 2003.
Since incorporation in 2006, FFX has grown to become one of the UK’s largest independent suppliers of high quality tools, fixings and building supplies. Fulfilling over 750,000 orders in 2022.
We are very passionate about everything we do and our excellent and growing reputation speaks for itself. This has culminated in us winning Power Tool Supplier of the year in 2018 and 2019.
Contact info
Dyna House, Lympne Industrial Estate, CT21 4LR, Lympne, United Kingdom
- 01303 852692
- info@ffx.co.uk
- www.ffx.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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They delivered my table saw before…
They delivered my table saw before going into administration…..
Well done!
Great prices
This is not the first time
This is not the first time , web site , says things in stock , then after I have ordered , suddenly not in stock , and if I order three of the same , but you have one in stock , you hold the whole order up for weeks , instead of just sending one out , then the rest later .
Decent prices.
Good price, easy to order, was not next day delivery as paid for, but that was not down to FFX, that was DPD.
Not received item and unable to contact.
First time ordering and will be back…
First time ordering and will be back for more shopping soon
They went bust
Shambles
Order taken, money taken, went into administration the following day and have done nothing to contact me or remedy the situation.
I would give you no stars at all as you…
I would give you no stars at all as you have taken my money. You have not posted my item. I have been trying to get in touch with you. You have not picked up the phone. I’ve been put on a stupid voicemail and to top it all off you took my money. I’m not refunded me on the day that you have gone into administration, poo, I hope you’ll get all your assets and everything taken from you your pieces of poo i’m to top it off. I have spent thousand with youse over the years. All my tools have come from you and this is how you get treated.
Took my money quick enough
Took my money quick enough. Still haven't received my order.
Didn’t receive goods
Arrived next day with no issues
Arrived next day with no issues, no damage to the item and easy transaction
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