Ridiculous
I’m 24 years old, I lost my mum on the 1st of march out of the blue (she was the last of my family) and this company can do anything other than pay out the policy money so I can lay her to rest. I have rang multiple times all they tell me is their having ‘technical issues’ when trying to send me a claims form? This has been going on over 2 weeks now yet they were quick enough to issue a check for a £1.06 refund my mother overpaid, absolutely ridiculous and heart wrenching





