FileRight.com Reviews 

98
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very easy to navigate, making it simple to complete paperwork and handle legal documents. Many individuals strongly appreciate the clear guidance and incredibly helpful support provided by the professional team throughout the entire filing process. Some reviewers were not happy with the overall experience, noting that certain parts of the service felt confusing or that managing specific details like photos caused unnecessary stress. A few users also felt that the overall assistance provided was merely average rather than truly exceptional.

What people talk about most

User experience

Users describe satisfaction with the user experience, frequently highlighting that the website is easy to use... See more

Service

Customers consistently note positive experiences with service, highlighting great support, fast assistance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to file legal documents. File Right had all the sources to do everything on one website. Easy to follow instructions on what to do next and what to send forward. All came in a neatly folder very... See more

Company replied

Rated 5 out of 5 stars

I am so glad I chose to use FileRight.com for my US citizenship application. The lawyer who helped me was very clear and efficient about what I needed to do, and he helped me get the right papers to... See more

Company replied


Company details

  1. Legal Services
  2. also in
  3. Immigration Lawyer
  4. Law firm

Written by the company

We provide online “do-it-yourself” software and lawyer review services to help you properly complete the immigration application process.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(98)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Liars

Liars, manipulators, do not trust them, they charge triple than normal. They do not help you at all. You can do it by yourself: fill out the form, pay triple less to the Government and wait. YOU DO NOT NEED FILE RIGHT!

3 July 2024
Unprompted review
Rated 1 out of 5 stars

Fileright misleading scam

SCAMMERS
Fileright somehow misled me to believe I was emailing Australian Immigration whilst applying for citizenship for a friend and led me to believe they were an authorised agent of Australian Immigration.
Fileright have no service to offer me for the $195 I paid on 1/7/25 (thinking I was paying Australian Immigration).
I am 77yrs old and would like a refund of my $195.00 please.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Best US Immigration Resource

Very helpful service. Used them to get my citizenship so I no longer have to renew my greencard. The team was responsive and answered all my questions. The process was easy and beyond my expectations. A lawyer wanted to charge my over $4,000 for the same service!

19 January 2025
Unprompted review
Rated 1 out of 5 stars

Deceptive practices, non-sympathetic refund policy

Site leads one to believe they are actually paying $145 for citizenship application when in reality there is $630 non-negotiable government fee your are not made aware of until you complete the application, by which time you are deemed to have accepted the dubious service (free on government website) Red flags: Credit card transaction was completed before cardholder name was completed resulting in a receipt with my first name only; my receipt was for $145 while credit card company records indicate $149 for same Transaction. Fileright CS refused refund when I indicated frustration with deceptive practices, then offered me 25% discount as a gesture of goodwill ( which I refused). I indicated I will take my chances with my CC company and would be posting a review online. To my surprise, within minutes of hanging up with Fileright Immigration, I received email that my refund had been approved and processed and apologies for inconvenience, BLAH-BLAH-BLAH. Now have to wait for a new credit card, having cancelled it while this transaction was pending. Should any other unsuspecting individual find themselves in a similar predicament, do not settle for a discount, your credit card company likely has your back and they know it. Besides, no one should be coerced into paying for a service they don't need due to some company's arbitrary policy.

24 January 2024
Unprompted review
Rated 1 out of 5 stars

i wanted to file in for my mum and…

i wanted to file in for my mum and mistakenly filled the form in fileright.com not knowing and realised myself when ive paid a huge sum of money. when i ask for a refund the said its impossible.This is scam and you need to be aware of it. i will never advise someone to use this website for your own good

6 January 2024
Unprompted review
Rated 1 out of 5 stars

I was looking at renewing my permanent…

I was looking at renewing my permanent residency card. I mistakenly clicked on the FileRight.com site which portrays itself as a govt. approved site.
The fees they are charging are not part of the application process JUST in addition to.
I requested a refund of the service as I mistakenly used their site in error. Not helpful at all and the supervisor suggested to send an e mail with my concerns.
No reply and I am out $ 95

BEWARE. BEWARE
This site is using deceptive practices and taking advantage of immigrants that need to file for or renew documents. Passports PR cards etc…
BEWARE. BEWARE

4 February 2022
Unprompted review
Show reviews in all languages. (98 reviews)

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