Very quick delivery. Was nervous about trying a cheaper brand, but as it was for me not a client, I risked it and the product is fine. Easy to work with. My only small complaint ( not related to your... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used Filler World for five plus years. They have a straightforward ordering and delivery system. I`ve never had a problem with any of my orders. I had a query one time and I got a useful, quick... See more
Company replied
Just had my third (3) annual injection in my right knee, and my first injection in my Left knee both of which have been diagnosed with Osteoarthritis. Had X-Rays taken, Left knee shows current Osteo... See more
Company replied
Prompt customer service. Refund issued without any delays. I was just too busy for deliveries. I would and will definitely be using them again.
Company replied
Company details
Written by the company
Filler World are a trusted supplier of leading brand products used for beauty enhancement and medical treatments including dermal fillers and toxins.
Contact info
Landchard House, Victoria Street, West Bromwich, B70 8HY, Birmingham, United Kingdom
- 0121 272 1885
- info@fillerworld.com
- www.fillerworld.com
4.7
Excellent
588 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very helpful service
5 February 2026
Reply from Filler World
Hi Toni,
Thank you so much for sharing your experience with us. We are super pleased you found our team to very helpful.
Your custom is always welcome and we appreciate every order you place. We look forward to serving you for any future orders you place 😊
Kind regards
-fillerworld
Reply from Filler World
Good morning Mr Bryne,
Thank you very much for taking the time out of your day to provide us with 5* review - we really appreciate your custom and we are pleased you are happy with our customer service. Our team will always be willing to help and support you if you need any advice / help for future orders.
We look forward to picking and packing your next order.
Kind regards
-fillerworld
Outstanding Customer Service – Patient, Efficient & Truly Helpful Outstanding Customer Service – Patient, Efficient & Truly Helpful
I recently encountered an issue where my payment was successfully processed but my order did not appear in my account. From the first contact, the customer service representative was exceptionally patient and proactive. She kept me informed at every step, helped trace my payment, manually created my order, and provided clear updates throughout—even notifying me of stock arrival and shipment preparation. Her responsiveness and genuine care turned a potentially frustrating experience into a highly positive one. I couldn’t be more satisfied with the support I received and would confidently recommend this store to others.
6 February 2026
Unprompted review
Reply from Filler World
Hi there Fung,
Thank you for your lovely review. Reviews like this is what makes us really proud here at fillerworld.
Customer service is very important to our team and we are so pleased that Lauren was able to assist you on this occasion. Please feel free to email or call us in future if you have any other issues and we will always be more than happy to help you 😊
We never want our customers experience to be frustrating and will always do our best to accommodate as best as we can.
Your custom is greatly appreciated and we cannot wait to serve you again in the future.
Kind regards
-fillerworld
Efficient service with choice of…
Efficient service with choice of delivery methods and services
28 January 2026
Reply from Filler World
Hi Alison,
Thank you for taking the time out of your day to reward us with a lovely 5* review.
We are thrilled to hear you are happy with the range of delivery options we are able to provide along with the services our team provides.
Thank you for your loyalty and custom and we look forward to sending you your next order soon.
Kind regards
-fillerworld
Excellent Products and Service
Filler World Provides Top Quality Products and First Class Service Delivery thankyou 😊
26 January 2026
Reply from Filler World
Hi Sharon,
We are super pleased to see you are satisfied with the quality of our products along with the speedy delivery service we provide.
We work closely with our delivery partners to ensure first class service every time. We look forward to serving you again in the future. We appreciate your custom.
Kind regards
-fillerworld
The speedy service was impressive
The speedy service was impressive, and my items arrived right on time. Every time I've ordered, I've received what I asked for. If there's ever a delay, it's best to place orders early in the morning or early afternoon, as this usually allows companies to dispatch them promptly, a standard procedure. The team is approachable and willing to help with any queries. I can't find a single flaw in this shopping experience; it's been outstanding. As a genuine shopper, I've decided I won't shop anywhere else.
25 January 2026
Unprompted review
Reply from Filler World
Good afternoon Nadine,
What a lovely review! We are so pleased to hear you are happy with the service provided along with shipping and customer service that our team have provided you with.
It sounds like we have won ourself a very loyal, happy customer.
Your loyalty towards fillerworld is very much appreciated and we welcome you back any time.
Kind regards
-fillerworld
Reply from Filler World
Hi David,
Thank you for taking the time to provide us with a 5* review.
We are so pleased to see you enjoy using our website along with the fact we offer competitive prices and our speedy delivery.
We really appreciate you shopping with us.
Kind regards
-fillerworld
Reply from Filler World
Hi Mike,
We are so pleased to hear you are happy with the products that we supply. Your custom is always appreciated.
We thank you for your time taken to provide us with this 5* review.
Kind regards
-fillerworld
Reply from Filler World
Hi Jayne,
We are so pleased to hear you are happy with our prices and our fab range of products we supply.
Your custom is always appreciated. We welcome you back anytime!
Kind regards
-fillerworld
Reply from Filler World
Hi Suzanne,
Thank you for taking your time to provide us with a 5* review. We really appreciate your custom.
We are pleased you are happy with the overall experience you have received from fillerworld.
We welcome you back anytime.
Kind regards
-fillerworld
Reliable and Efficient
I have used Filler World for five plus years. They have a straightforward ordering and delivery system. I`ve never had a problem with any of my orders. I had a query one time and I got a useful, quick, professional and friendly response.
12 January 2026
Reply from Filler World
Hi there Caroline,
Thank you for your lovely 5* review. We are so pleased you have been a customer for the past 5 years and you are happy with the service we provide. Our team is always readily available to help and will always offer a friendly service as customer service is very important to our team.
We welcome you back any time and we thank you for your loyalty over the years.
Kind regards
-fillerworld
Great fast service items arrived when…
Great fast service items arrived when expected, always gotten items order , if happened to be day late due to late ordering advice is to order morning early afternoon which most companies can then post out , normal practice, friendly team if have questions, I can't fault this company shopping experience brilliant, from a true person shopper, I'm never using another
18 December 2025
Reply from Filler World
Hi Sandra,
Thank you for taking the time out of your day to provide us with such a lovely 5* review. It means a lot to us that you are happy with your overall shopping experience.
Customer service is very important to our team and we work closely with our couriers to ensure shipping service is delivered as quickly as possible making your whole experience as smooth as possible 😊
We cannot wait to welcome you back for your next order with us.
Kind regards
-fillerworld
The parsel was returned to sender
The parsel was returned to sender, why it’s happened?
22 December 2025
Reply from Filler World
Hi there Antonina,
Thank you for informing us of your parcel not being delivered to you yet, I am sorry to hear about this.
Upon investigating this order Royal Mail has returned your parcel as you have only provided us with your name and postcode and most of your address is missing information.
I have popped you a further email in regards to this so we can discuss next options 😊 please respond to this email so that we can get this reshipped for you.
Kind regards
-fillerworld
**UPDATE 02/01:
The tracking is showing as delivered on 30/12/25 signed for by yourself - we are pleased to hear you now have the goods and this issue has been rectified.
Please ensure on future orders, full address details are present on the order to avoid delays to any future orders you place.
If we can help with anything further, please let us know and we are happy to assist 😊
Kind regards,
-fillerworld
Reply from Filler World
Hi Juyoun,
We really appreciate your 5* review you have left - we are pleased to hear you are happy with our reasonable prices, we always try to remain competitive within the market so that our customers can pay the best prices possible!! 👏💰
We cannot wait to welcome you back in 2026 for all your future orders 💉📦
Happy New Year!
Kind regards
-fillerworld
Reply from Filler World
Hi Ayalla,
Thank you for taking the time to share your experience with us. We are super pleased to hear you are happy with the service our team provides. We work really hard to ensure we offer a smooth service along with excellent customer service and fast shipping options.
We cannot wait to welcome you back on your next order.
Kind regards
-fillerworld
Reply from Filler World
Hi Teresa,
Thank you for sharing you experience and providing us with a 5* review.
We are really pleased to hear you are happy with our quick service and you trust our business. 13+ years in the business and we still love seeing positive reviews from our customers.
We cannot wait to serve you again on your future orders.
Kind regards
-fillerworld
Reply from Filler World
Hi there Boguslawa,
Thank you for your review. We really appreciate your support and sharing your experience with us.
We do have a huge variety of products, in fact we have 37 active pages of products. Our team work very hard to provide excellent customer service and we always here to help should you need our support.
We cannot wait to ship your next order.
Merry Christmas 💉📦🎄🎅
Kind regards
-fillerworld
Reply from Filler World
Good morning Desislava,
Thank you very much for taking the time out of your day to provide us with 5* review - we really appreciate your custom and we are pleased you are happy with our customer service. Our team will always be willing to help and support you if you need any advice / help for future orders.
We look forward to picking and packing your next order.
Merry Christmas 🎅🎄📦
Kind regards
-fillerworld
Great service and excellent customer…beyond words
Great service and excellent customer care
11 December 2025
Unprompted review
Reply from Filler World
Hi,
Thank you so much for taking the time out of your day to reward us with 5* - we are so pleased to hear you have had a great experience with fillerworld.
Customer satisfaction is very important to our team and we are pleased you received excellent customer care.
We really appreciate your custom and we cannot wait to process your next order.
Merry Christmas 💖🎄
Kind regards
-fillerworld
Reply from Filler World
Hey Zoe,
Thank you so much for your feedback. We will always try our best to remain competitive within the industry. We work very closely with our couriers to ensure our customers receive the quickest shipments possible.
We really appreciate your custom and we cannot wait to send out your next order - Merry Christmas 🎄💉🌍📦
Kind regards
-fillerworld
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