Ordered 4 filters, only 1 arrived, emailed sales, they were apologetic, and sent the remaining 3 straight away. Slight mistake, but quickly and easily fixed up. Had many orders here, pricing very g... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered four filters on line and the company telephoned me the next day to advise that they only had three on hand and I agreed that they should send these. A credit for the one not supplied went th... See more
Company replied
I have used filtersplus nunerous times over the years. They always give good service, and sell good priced items. This particular occasion, the only reason I couldn't leave a 5star review was... See more
Company replied
I had a difficult time finding an older version filtre bowl at a reasonable price in North America... the one I ordered from FP took only 10 days to arrive at my doorstep in Canada from Australia!
Company replied
Company details
Information provided by various external sources
Filters Plus WA - Premium filters at discounted prices. Wix, Baldwin, HIFI, Wesfil, Donaldson, Puretec, Fleetguard
Contact info
U9, 511 Abernethy Road, 6105, Kewdale, Australia
- 0894511195
- sales@filtersplus.co
- www.filtersplus.co
4.8
Excellent
385 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Knowledgeable staff that had my order…
Knowledgeable staff that had my order ready and waiting for pick up
8 November 2024
Reply from Filters Plus
Glad we can help, Thanks
Best price
Best price. Easy to order filters online. They let me know when order is ready to pick up. In and out fast at pickup desk. Thanks.
25 September 2024
Reply from Filters Plus
Glad we could help, thanks Brian.
Parts were in back order
Parts were in back order, no communication on this until I rang weeks later
25 September 2024
Reply from Filters Plus
Hi Glen, sorry your experience was not up to standard. Please feel free to contact me and I will organise a refund of your Freight charge.
Thanks
Great prices
Great prices, very well packaged and excellent delivery times.
This is the way I'll be buying my filters in the future.
26 September 2024
Reply from Filters Plus
Glad we could help, Thanks Dieter
Easy website to navigate
Easy website to navigate. Competitive pricing. Quick turn around from order to pick up and friendly staff at their Kewdale warehouse.
9 September 2024
Reply from Filters Plus
Glad we could help, Thanks Claire
It didn't fit.
3 April 2024
Reply from Filters Plus
Hi Felix, If you would like to contact us, I will be more than happy to issue a refund. Thanks
Reply from Filters Plus
Happy we could help, thanks Pita
Reply from Filters Plus
Thanks for the review Leigh!
Clear communication
Clear communication , fair pricing , delivered when
promised , cheers .
8 August 2024
Reply from Filters Plus
Thanks Bradley
Reply from Filters Plus
Thanks for the review Anthony.
Order was filled and available for pickup as advised
Order was filled and available for pickup as said, no fuss and no issues. Great service
25 July 2024
Reply from Filters Plus
Thanks for the review Eric.
Everything I need and very prompt…
Everything I need and very prompt delivery I’m wrapped thanks 👍
15 July 2024
Reply from Filters Plus
Glad we could help, thanks Shane.
Great service finding and supplying a…
Great service finding and supplying a filter hard to find
15 July 2024
Reply from Filters Plus
Thanks for the review Matt, glad we could help.
1954 IH BTD6 Fuel Filter
FP supplied a fuel filter for my 1954 IH BTD6 Bulldozer after I had been trying to source one from local tractor and parts shops to no avail. Their product was exactly to specs, very well priced and arrived within a few days. Very happy and will be back for more guys!
9 July 2024
Reply from Filters Plus
Thanks for the review Gregory, glad we could help.
Excellent service
Order was processed and dispatched promptly. Slight issue with actual part received, but this was dealt with professionally and promptly. Excellent service.
4 July 2024
Reply from Filters Plus
Thanks for the review Andrew, glad to hear it was all sorted.
I ordered grease to be sent to the USA
I ordered grease to be sent to the USA. (Like we don't have any grease here. But we don't have THIS grease apparently, and I need this particular one.). It took about a week to get mailed (posted) and about 10 days to transit. It was airmail, but ended up being slow.
So I got what I needed. It was just slow to arrive.
20 June 2024
Reply from Filters Plus
Hi Charles, thank you for taking time out of your day to send us a review. We will certainly review our practises around this. Sorry for the delay.
Supplier good service
Supplier good service. EXPRESS MAIL FAILED. 3 days not happy. Filter in shelf now wait for next service. I bought another filter
14 June 2024
Reply from Filters Plus
Hi Jeffery, sorry it didn't all work out. We will explore alternative options to Post in the future.
Stock availability
I wish you provide me how many stock you have before I purchase your product. Or provide me how many days will you will need for backorder items.
11 June 2024
Reply from Filters Plus
Hi Shusaku, my apologies for the error. I have contacted my website service provider to correct this. I also apologise for delay or inconvenience this may have caused. Can you please advise once you have received the items. Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.