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Filters Plus Reviews 

385
•
TrustScore 5 out of 5

4.8

Auto parts shop
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Rated 5 out of 5 stars

Ordered 4 filters, only 1 arrived, emailed sales, they were apologetic, and sent the remaining 3 straight away. Slight mistake, but quickly and easily fixed up. Had many orders here, pricing very g... See more

Company replied

Rated 5 out of 5 stars

Ordered four filters on line and the company telephoned me the next day to advise that they only had three on hand and I agreed that they should send these. A credit for the one not supplied went th... See more

Company replied

Rated 4 out of 5 stars

I have used filtersplus nunerous times over the years. They always give good service, and sell good priced items. This particular occasion, the only reason I couldn't leave a 5star review was... See more

Company replied

Rated 5 out of 5 stars

I had a difficult time finding an older version filtre bowl at a reasonable price in North America... the one I ordered from FP took only 10 days to arrive at my doorstep in Canada from Australia!

Company replied

Company details

  1. Auto parts shop

Information provided by various external sources

Filters Plus WA - Premium filters at discounted prices. Wix, Baldwin, HIFI, Wesfil, Donaldson, Puretec, Fleetguard

Contact info

4.8

Excellent

TrustScore 5 out of 5

385 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(385)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I had ordered early January

I had ordered early January. I expected the team to still be on holidays. I was amazed to get an email saying, your order is being processed. It arrived right on time, packed very securely.
I would definitely deal with Filters Plus again.
And thanks for the M&Ms, love them.

11 January 2023
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Reply from Filters Plus

Thanks Heidi, glad it all went well for you.

Rated 5 out of 5 stars

Service like it was 20 years ago

One of the guys there helped me rectify my own ordering screw-up by finding the correct filter and arranging the return of the incorrect unit at no expense. All without being condescending! That's pretty rare service.

20 December 2022
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Reply from Filters Plus

Thanks Troy, as long as you got what you needed.

Rated 4 out of 5 stars

Good products, good price…

I have used filtersplus nunerous times over the years.

They always give good service, and sell good priced items.

This particular occasion, the only reason I couldn't leave a 5star review was minor things-

-only open mon-fri
- the sump plug supplied in the FK007 filter kit is not the correct one for the 1kdftv in my KDJ150r prado.

8 November 2022
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Reply from Filters Plus

Hi David we will sort a new sump plug for you. thanks

Rated 4 out of 5 stars

Average

The one thing is that l didn't receive any updates about my items

30 October 2022
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Reply from Filters Plus

Hi Gary, Thanks for the feedback.

Rated 5 out of 5 stars

Filters I ordered arrived less than 2…

Filters I ordered arrived less than 2 days later, they were the correct ones for my vehicle with the exception of the magnetic sump plug the thread was considerably shorter than the original one and worked loose under idle loosing oil resulting my having to use the original one again. Other tan that everything elde was great

12 October 2022
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Reply from Filters Plus

Hi Richard, so that happened - moe than happy to help with anything you may need. Thanks

Rated 1 out of 5 stars

TOOK MONTHS FOR MY FILTERS TO ARRIVE AS…

TOOK MONTHS FOR MY FILTERS TO ARRIVE AS THEY WERE OUT OF STOCK. THEY STILL TOOK MY MONEY AT TIME OF ORDER THOUGH.

30 March 2022
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Reply from Filters Plus

Hi Brad, sorry to hear that everything did go as you expected. Freel free to contact the office and ask to Brendon if you would like to tak this further.

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