Finance of America Reviews 

Carla Fair and Cassidy Bolen made this work like a charm. Answered all my questions and calmed all my fears. It was so smooth and fast. My whole life changed for t he better. Big thanks and Blessings. Sunny

Very little timely follow up and/or status updates.
Felt as though I was "bothering" both Kelly and Sarah.
Sometimes their mailboxes were "not accepting" email.
Seemed throughout (AFTER applying) that we were on-our-own.

It's hard , my agent Paul, passed away.
Paul was great, he kept me calm when things got hectic. He was very personable, and I was greatly sadden about his loss. He fought the battle for me. I went to settlement a few days after his loss. Mine was not a normal mortgage but Paul and his team made it work. I hope his family will be compensated for his hard work on my behalf.

Jeff Beuth made the experience effortless.

This has been the worse experience ever. The people in the Tulsa office were absolutely rude and unhelpful to my 81 y/o mother. Particularly Lisa. Unhelpful dragging their feet. This ordeal has been two months and still not done yet. Horrible experience from Tulsa office!

Great product and results . Sr loan officer responsive to all matters. Even the terrible Appraisal Management team who were NEVER responsive, COMUNICATED POORLY. THANK GOD FOR THE LOAN COORDINATON S OFFICER WHO JUMPED IN AND COMMUNICATED FOR THE OBSTRUCTION LOVING NATIONAL APPRAISAL MANAGEMENT TEAM WHO TURNED THIS INTO A 100 DAY PROCESS. LISA DULY GETS AN A+, Appraisal dept gets a well earned "F"

Loan Officer changed loan and at one point rude. Loan processor asked for Solar contract - sent it to her and she said not valid. Solar company sent same contract days later and was ok.
Other problems too🥲

Informative and responsive service and professional loan officer

Awesome work

There were many pitfalls in with the reverse mortgage procedure but the Finance of America representative, Rebekah Weiskittel was godsend. Her professionalism, expertise and patience made the whole process very palatable. If wasn't for Ms. Weiskittel, it would have been unbearable. Our family bows to Ms. Weiskittel for her help!

I think everything was very neat and orderly. The girls on the phone works experienced and we’re very helpful kind and courteous.

Jonathan Pack my loan officer who helped me with my reverse mortgage (RM) loan is an excellent employee. I almost didn't get the RM loan but because of his analytical mind he was able to analyze and found that the margin interest rate needed to adjust and that changes all the amounts overall. He has the patience to scrutinize every amount shown in the detailed documents and he is so composed while presenting the changes. He made me feel so comfortable and it helped me relax and think better. He's very thorough and explains in a very simple manner to seniors like me how the reverse mortgage works. Also, he returns calls promptly. To top it all, he's so compassionate in dealing with me. I can tell he has a very kindhearted heart and he's the kind of person who can save many souls from their financial burdens by helping them get reverse mortgage. I will surely refer people to him who will need reverse mortgage. Lila Abalos 8/16/2026 at 325pm

Excellent communication. Very clear and transparent and worked well with me to accomplish my goals.

Eileen was very patient and full of great information. She was so helpful and helping me decide to do this.

Andrea Tweedie and Cassidy Bolen made everything easy and clear.

The follow through needed to take care of all the details. We appreciate the professionalism that Sosan had.

Tara was very friendly and patient with us.

Agent was very knowledgeable and forthcoming. Very helpful and sincere.

Ihave already made comments John O'Brien was great, very helpful and answered every questions