FinancialEmpowerment 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’d been paying stepchange for years and was then approached by a creditor. I recieved absolutely no help or advice regarding the situation. A friend who’d been helped in the past put me in touch wi... See more

Company replied

Rated 5 out of 5 stars

I can't thank Andy enough for his support from beginning to end. Very helpful and easy to talk to, made me feel at ease right away n all the way through. Would definitely recommend Thank you again!

Company replied

Rated 5 out of 5 stars

Cant thank andrea enough for her patience and understanding. She explained every stage clearly with no jargon i understood fully what i was signing up for. A massive weight has been lifted n feel prid... See more

Rated 5 out of 5 stars

I have been struggling financially and emotionally for a long time now. I have struggled to get my debt under control and even with a previous help which didn’t turn out to great. I was able to get h... See more

Company details

  1. Debt relief service
  2. Financial advisor

Information provided by various external sources

We understand in a financially demanding world that everyone can sometimes find their debts becoming increasingly difficult to manage. During these testing times, we may also find our personal lives put under immense pressure with nowhere to turn...


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’d been paying stepchange for years…

I’d been paying stepchange for years and was then approached by a creditor. I recieved absolutely no help or advice regarding the situation. A friend who’d been helped in the past put me in touch with Financial Empowerment and it’s literally changed my life!! I can now plan for the future with a clear plan and focus.
Thanks Andy!
You truly are a great guy but the help and assistance I recieved was second to none. I’m now informing workmates, friends and friends of friends about how Andy basically saved me,

31 March 2020
Unprompted review
FinancialEmpowerment logo

Reply from FinancialEmpowerment

Great to hear you have some normality now. Everyone is entitled to a decent standard of living. Please get back in touch if you have any concerns.

Rated 5 out of 5 stars

I can't thank Andy enough for his…

I can't thank Andy enough for his support from beginning to end. Very helpful and easy to talk to, made me feel at ease right away n all the way through. Would definitely recommend Thank you again!

26 March 2020
Unprompted review
FinancialEmpowerment logo

Reply from FinancialEmpowerment

Thank you for your kind words. Don't hesitate to get in touch if you have any concerns going forward.

Rated 5 out of 5 stars

Ver considerate and helpful service

Ver considerate and helpful service. I'm so glad I decided to this step with them. I would recommend to others

17 March 2020
Unprompted review
FinancialEmpowerment logo

Reply from FinancialEmpowerment

Thank you for this review Heather. Please feel free to get back in touch anytime.

Rated 5 out of 5 stars

Andrea was very helpful in helping in…

Andrea was very helpful in helping in the right direction in options available to me regarding debt

13 January 2020
Unprompted review
FinancialEmpowerment logo

Reply from FinancialEmpowerment

Thank you for your feedback, Caron.
We strive to ensure everyone has all available options explained to them and want to make sure we continue to satisfy our clients with the best advice.
If you ever have any questions in the future, do not hesitate to get in touch and we will be happy to help once again.

Rated 5 out of 5 stars

Cant thank andrea enough for her…

Cant thank andrea enough for her patience and understanding. She explained every stage clearly with no jargon i understood fully what i was signing up for. A massive weight has been lifted n feel pride now im taking charge of things instead of burying my head. Thank you so so much

29 November 2019
Unprompted review
Rated 5 out of 5 stars

Andrea gave a 5 star service

Andrea is honestly one of the most helpful and honest people we have ever had the pleasure of speaking with. I couldn't have wished for anyone better to help us through what could have been a very stressful time. Andrea put us at ease and talked us through every step of the process always keeping us up to date with the progress. Incredibly professional and always on hand to answer any questions we had which was a lot as it wasn't a standard case but Andrea still managed to make the process seemless and quick.

If your looking for transparency and a knowledgeable professional service Financial Empowerment is the best choice.

18 November 2019
Unprompted review
Rated 5 out of 5 stars

I appreciate all your help

I have been struggling financially and emotionally for a long time now. I have struggled to get my debt under control and even with a previous help which didn’t turn out to great. I was able to get help from Andrea, I am now hopefully going to start getting my life on track now.
Thank you Andrea, I honestly appreciate your help.

30 September 2019
Unprompted review
Rated 5 out of 5 stars

Thanks Financial Empowerment!

I have been struggling with my debt for sometime and have always been scared to speak about personal details over the phone. Andrea was fantastic, non judgemental and took me through the process quickly and I have now written off a massive amount of the debt that was keeping me up at night. thanks financial empowerment!

25 July 2019
Unprompted review
Rated 5 out of 5 stars

Andrea was one in a million for everything she has done for me and more so my family x

I was very sceptical at first as you don't know who to trust these days especially when giving so much personal information. But I can honestly say after speaking to Andrea on the phone for so long and how helpful she was and wasn't judgemental whatsoever i wouldn't give them any less than 5 stars. I'd recommend them to anyone who feels they are struggling with any financial burdens . I felt like I had known Andrea for years and she went above and beyond to help me deal with everything. I feel for once in such a long time that I can now have the biggest sigh of relief . I can't ever thank Andrea and this company enough for everything they have done for me and more so my family as a whole xx

25 July 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding company! Great staff

I was a bit sceptical at first but after speaking with Kyle on the phone and him thoroughly explaining everything and making sure I was happy I decided to go for it. I can’t recommend enough. Here’s to a debt free future.

26 February 2019
Unprompted review
Rated 5 out of 5 stars

Light at the end of the tunnel

The Senior Account Manager Kyle was absolutely brilliant with me and explained absolutely everything thourhly so I understood everything. Finally getting to see a light at the end of a tunnel and it feels good.

13 February 2019
Unprompted review
Rated 5 out of 5 stars

I was afraid of the change and not…

I was afraid of the change and not being able to pull myself out the ground (my debts).. I am utterly astonished at the excellent conversation and services I have just attained.. Thank you so much for this help towards a better debt free future.. 5 stars all the way . David R.

15 November 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very profesional,totally put me at ease and are doing excactlly what they said they would to help me in my situation

19 September 2018
Unprompted review
Rated 5 out of 5 stars

end of my debt

I had reservations about using this company as I have been previously been a customer of other debt companies which led me to being in more debt. I couldn't see a way out of my situation due to constantly paying out the money I made each month but my debt never reducing.

The staff were so helpful and put my worries at ease, I now have a way forward which is more affordable and there is an end in sight for my debt. I wish I had seen this company a long time ago.

I completely recommend them.

9 September 2018
Unprompted review
Rated 5 out of 5 stars

I was absolutely delighted with how my…

I was absolutely delighted with how my query was managed. I had buried my head in the sand for a long time and it wasn't easy finally opening up but the advisor I spoke to was so reassuring and detailed. It made me feel so much better. Thanks Financial Empowerment for giving me back control of my finances

28 August 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look