Financial Service Solutions Reviews 

35
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service from Jabez and Nikki. Nothing too much trouble and my mortgage offer came super quick. Wouldn’t hesitate to recommend this company!

Company replied

Rated 5 out of 5 stars

Finding the right mortgage seemed daunting to us, however James at FSS made it easy and reassuring, He was always on hand for any questions and to explain the jargon. He found us an unbelievable... See more

Company replied

Rated 5 out of 5 stars

Jabez and Nikki were amazing. As a first time buyer, they took all the stress of arranging a mortgage away, offering advice and options that I would only be able to get from a broker. Jabez has been p... See more

Company replied

Rated 5 out of 5 stars

I purchased a house as tenants-in-common with a friend. Jabez Persaud helped in arranging our mortgage, insurance and wills, and did a fantastic job with all three. He got good terms/prices for us,... See more

Company replied

Company details

  1. Mortgage broker
  2. Insurance broker
  3. Life Insurance Agency

Written by the company

We pride ourselves on keeping things simple; we’ll offer you the best advice in the most straightforward manner, no jargon always providing first-class customer service. We enjoy what we do and at the same time allow you to realise your dreams and increase your wealth and protect the security of you and your family. We want to provide you with a better quality of life, through our expert advice on mortgages and protection. They are many lenders and life insurance companies in the market today, the product range is vast. We would always recommend you using a broker to assist.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(35)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended - Thank you Jabez!

I purchased a house as tenants-in-common with a friend. Jabez Persaud helped in arranging our mortgage, insurance and wills, and did a fantastic job with all three. He got good terms/prices for us, and clearly had our best interests in mind every step of the way. He was always happy to clarify any questions we had, or make adjustments wherever we needed. Most importantly, for me, was the feeling of dealing with a person rather than a company (even remotely via phone and video calls). He truly felt like an ally throughout the whole process.

I would definitely recommend using Financial Service Solutions and Jabez for any of the services they offer.

1 July 2021
Unprompted review
Financial Service Solutions logo

Reply from Financial Service Solutions

Matt, thank you for your kind words and review. It was a pleasure working with you and Caroline. Your are both genuinely nice people to work with and am pleased to meet your requirements.
Feedback is important to us as a business, it allows us to make adjustments if required.

Rated 5 out of 5 stars

Absolutely great service by Jabez

Absolutely great service by Jabez. Guided us through everything and was at the end of the telephone as and when required.
Would recommend his services without question.
N & W

1 April 2021
Unprompted review
Financial Service Solutions logo

Reply from Financial Service Solutions

Thank you N&W, it was a pleasure working with you both. We act and rely on feedback to improve our service. We are happy for anyone considering using our service to read what our clients have to say about their experience.

Rated 5 out of 5 stars

Another year on and more than happy to get Jay to sort our insurance out

Another year on and more than happy to get Jay to sort our insurance out. Always polite and extremely knowledgeable in his field.

Fabulous service please never retire

3 February 2021
Unprompted review
Financial Service Solutions logo

Reply from Financial Service Solutions

Thank you Sue, you are great clients. Retire - never, I enjoy what I do and meeting people like you and Trevor is always a pleasure. As always, any question, please ask.

Rated 5 out of 5 stars

Highly Recommend, Jabez, FSS

As stated by my daughter, in a previous review, Jabez took on finding a solution to a particular financial problem we had, when other financial advisors were unable or unwilling to help.
Jabez is a pleasant, calm man who is easy to talk to and discuss personal issues. He takes time to explain the finer points of various plans and has taken the time to keep in touch to update us with any developments.
I will definitely use Jabez's services in the future and have no hesitation in recommending him to anyone looking for financial advice.

24 January 2021
Unprompted review
Financial Service Solutions logo

Reply from Financial Service Solutions

Alan, thank for taking the time to give me this review. Both you and Carly are an absolute pleasure to work for and I look forward meeting you both soon.

Rated 5 out of 5 stars

Jabez at Financial Service Solutions…

Jabez at Financial Service Solutions has been incredibly helpful in helping me obtain a mortgage, for my first home.
With an unusual set of circumstances, other organisations weren’t interested taking me on as a client, however Jabez took the time to understand my situation and found a solution.
I found him to be very helpful, honest, and hard working, and would not hesitate in recommending his services to others.

21 January 2021
Unprompted review
Financial Service Solutions logo

Reply from Financial Service Solutions

Hi Carly
It was a pleasure meeting and working with you and your dad. Your feedback is very welcomed to both the company and any potential clients.

I look forward to speaking with you soon.

Rated 5 out of 5 stars

A+ Superb Service & Advice

A+ Superb Service & Advice. Having had another mortgage that was over double the interest rate I now have due to circumstances at the time, FFS managed to secure an amazing rate, saving me a nice sum. Advice was clear and much appreciated. I will be using their services in the future and more than happy to recommend to friends and colleagues

2 December 2020
Unprompted review
Financial Service Solutions logo

Reply from Financial Service Solutions

Hi Andrew
Thank you for taking the time to leave a review on our service. We act on feedback to improve the service we offer. I am very please you found the service beneficial and we were able to get a rate that saved on your monthly payments. Thank you for trusting FFS.

Rated 5 out of 5 stars

Great service - would recommend

Jabez and his team at financial service solutions got to know me and my wife and recommended the right products to suit us. Will defiantly use them again in the future.

19 April 2020
Unprompted review
Financial Service Solutions logo

Reply from Financial Service Solutions

Hi Sam
Thank you for taking the time to complete a review for us. We use reviews to improve the service we offer our clients.

Rated 5 out of 5 stars

Financial Service Solutions- Superb!

We were in a dire financial situation and sought the expertise of Financial Service Solutions. The whole experience from start to finish was nothing but professional. Jabez has demonstrated great knowledge of the financial markets and was able to secure a good option to meet our needs and circumstances. He was extremely supportive and I would not hesitate to recommend Jabez and his team to friends and family.

9 January 2020
Unprompted review
Financial Service Solutions logo

Reply from Financial Service Solutions

Mel, I was only too happy to assist, my job is very rewarding when I work with genuine people like yourself and get a successful outcome. I really appreciate you taking the time to leave this feedback, You and your husband were a really lovely couple to work with. I look forward to supporting in the future.

Rated 5 out of 5 stars

Excellent service 5*

Excellent service throughout bridge lending process, Jabez Is very knowledgable and always helping.. highly recommended for anyone who is buying commercial premises.

18 November 2019
Unprompted review
Financial Service Solutions logo

Reply from Financial Service Solutions

Hemant, it was a real pleasure working with you and your family on this purchase. Thank you for your feedback.

Rated 5 out of 5 stars

I would highly recommend financial…

I would highly recommend financial service solutions Jabez is very knowledgable and worked hard for us on a BTL remortgage and will definitely be using financial service solutions again in the future.

Thanks matthew

26 June 2019
Unprompted review
Financial Service Solutions logo

Reply from Financial Service Solutions

Matthew, thank you for taking the time to complete our feedback. I am very pleased you were happy with the service. As a client you were a pleasure to work with, well organised - thank you for your time.

Rated 5 out of 5 stars

As a first time buyer the service was…

As a first time buyer the service was excellent and really helpfull. Nothing was ever too much trouble and Jabaz was always available even on a Sunday! He took the time to get to know us and have built up a great relationship.

4 June 2019
Unprompted review
Financial Service Solutions logo

Reply from Financial Service Solutions

Mark, thank you for your kind feedback.

Rated 5 out of 5 stars

Personable and Friendly Service!

What a great service, and the director Jabez is friendly, understanding and very knowledgeable . They are a transparent company with access to a range of financial products to support and meet their clients needs. I highly recommend Jabez and his team.

Thanks
ElizabethFS

8 April 2019
Unprompted review
Financial Service Solutions logo

Reply from Financial Service Solutions

Thank you Elizabeth for your kind comment.

Rated 5 out of 5 stars

Excellent Service!

Excellent service, everything explained very well, I wouldn't hesitate to recommend to anyone.

4 April 2019
Unprompted review
Financial Service Solutions logo

Reply from Financial Service Solutions

Ryan, thank you for taking the time to write a comment.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look