After my business collapsed I lost everything and was tens of thousands of pounds in debt, began with Citizens Advice who though were helpful initially but as soon as it wasn’t a straightforward ‘goin... See more
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Would give 0 stars, signed up they made my partners earnings count to what I had to pay, then after paying for the full time at closing (when I know I overpaid 5 years due to individual debt being cla... See more
Company replied
After coming out of an abusive relationship where I had money stolen and my debt built up from this, I had a call with them where they were able to help straight away, I didn’t feel judged or embarras... See more
Wow I was completely unaware that there company’s like the Financial Wellness’s group existed. I suffer with Mental health and Sam took great care helping me through all my finances And she decide... See more
Company replied
Company details
Written by the company
Live more, stress less. Life should be more than stressing about money, we can help get things sorted. Whether you’re worried about day-to-day financial struggles and need advice, want to check your plan progress or are budgeting for the future, we’re always here when you need us.
Contact info
Floor 15, Blue Tower, MediaCityUK, M50 2AB, Salford Quays, United Kingdom
- 0161 804 5464
- contactus@financialwellnessgroup.co.uk
- www.financialwellnessgroup.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 22% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Over the past 5 years..
Over the past 5 years, The Financial Wellness Group, have been outstanding, helping me budget my personal budget requirements! Absolutely wonderful company!
The customer service is excellent
The customer service is excellent. Everyone is so helpful. The person who helped me was amazing. Thank you.
Amazing team that helped me with…
Amazing team that helped me with everything that I didn’t have to worry about. Every quest I asked was answered and sorted on the same phone call
Excellent advice
The advice was excellent and very professional but my telephone ☎️ appointment was over an hour late.
I understand and appreciate that some financial reviews take longer then their allocated time but it would of been courteous if there had been some kind of contact just to say they were running late.
Excellent company everything fully…
Excellent company everything fully explained and all the stress taken away . Well worth 5 stars
5 star service
Call advisor was very polite, understood my query straight away and everything was resolved within first call.
Helped me every step of the way
Helped me every step of the way, all through my dmp, helped with any questions or queries I had, always put at ease and never once felt judged..I am now free again, but I've learnt to be better with money and I will never put myself in the position I was in ever again.
These people are fraudsters they’ve…
These people are fraudsters they’ve been trying to constantly take money out of my bank until I wake up today and the money has actually been taken. I have never heard of this company’s name neither have I ever signed up for something like this.

Reply from Financial Wellness Group
Absolutely shocking company
Absolutely shocking company. Lose information provided on numerous occasions, give contradicting information depending on who's dealing with the case and suddenly come up with money owes when the IVA is due to finish despite saying that everything was paid.

Reply from Financial Wellness Group
There very helpful and friendly people…
There very helpful and friendly people to deal with and they understand your situation and try to deal with it in the best way possible
Fantastic service kept me informed
Fantastic service kept me informed. Helped me take control.
Special Thanks to Sam Burns who was an absolute star
Fantastic so understanding helpful an…
Fantastic so understanding helpful an supportive
Very Good and excellent Service
The company is really good and helpful
The company is really good and helpful. I sometimes send them letters by email from my creditors that make me panic. They always put my mind at ease by telling not to worry. If anything they will sort it out. I give me a review once a year to see if I am ok financially. Which is really good. I’m kept up to date on everything.
They put your mind at rest..take time…
They put your mind at rest..take time to listen and make sure your happy with advice given. Glad I contacted them..
They were easy to talk and were very…
They were easy to talk and were very helpful

Reply from Financial Wellness Group
Full understanding of our financial…
Full understanding of our financial situation. Good sound advice help and support

Reply from Financial Wellness Group
Here we go again!!
Here we go again!!! Negative star reviews should be an option….
So after speaking to 2 different advisors in a space of 7 days and being told that additional monies was left is correct, it’s now increased again.
Do not go with this company they are not here to help and they do not want you to finish an IVA. Poor communication as always did not even tell me that they were adding more money on. Thank you for your added stress and further sleepless nights.

Reply from Financial Wellness Group
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