While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Property Rental Agency

Information provided by various external sources

Hos Findbolig.nu søger du gratis, har fri adgang til oplysninger om udlejer, og vi tjekker boligannoncerne, før de vises på sitet, så din boligsøgning er i trygge hænder. Findbolig.nu ejes og drives af DEAS.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The experience of using this site is…

The experience of using this site is pretty dire. It definitely needs some QA/dev time. Logging in is painful and almost always returns a 500 error. The lists displayed differently on mobile vs desktop. Names in the messages are garbled and messed up. There are tons of other issues that create a subpar CX.

24 October 2024
Unprompted review
Rated 1 out of 5 stars

Terrible website and system!

Ever since they launched their new website it has been going only worse. I feel the old website was already user unfriendly, but the new website is not only that but also full of errors and confusions. I have been placed as "passive" multiple times, often because I did not respond to an apartment offer that I signed up for, but for whatever reason it never sends notifications to my phone or email about the offers I receive, so obviously I will miss out on them. I only get email notifications when I have been placed as "passive", this is so unfair that I have to suffer, waste time and nerves because of their unprofessional system! Another issue is that when you sign up for an apartment that estimates future rent to be for example 8000-10000 kr. per month, once it becomes available it get suddenly a rent of 16000 kr. sorry but this is literally false advertisement and very misleading, forcing people to sign up to something they already know won't be able to accept, it is especially annoying when you are allowed only to say "no" three times! If there are any estimated price changes to apartment lists, then we should be notified of this, so we have a chance to change our position before the offer arrives. Or maybe they should just remove these limitations altogether! Seriously!

26 May 2023
Unprompted review
Rated 5 out of 5 stars

True allies on our apartment hunt

Finding an apartment in Copenhagen when you are 1,000 kilometers away seems like an impossible challenge. But Alberthe from DEAS made it happen! With great patience, a lot of understanding and always with a smile, she managed to find our dream apartment for us (which we had seen on findbolig.nu). Alberthe was a true ally on our apartment hunt. We are very grateful to Alberthe and also very grateful to her collegue Annmarie who coordinated all the documentation. It was our pleasure to work with both of them and we very much look forward to moving into our new apartment very soon.

29 July 2022
Unprompted review
Findbolig.nu logo

Reply from Findbolig.nu

Dear Jens

How wonderful to hear that you had a good experience and that Alberthe and Annmarie was able to help find your dream home.

Sincerely
DEAS / findbolig.nu

Rated 1 out of 5 stars

This website is hopeless. Please, don't waste your time.

This website is hopeless. Please, don't waste your time on findbolig.nu if you want to rent an apartment in Denmark. I was looking for an apartment on this website almost two years, but never got any. When you book an apartment show - it will never be your, trust me. There is always someone before you. Moreover, they invited me to the apartment show and after 30 minutes they cancelled it (I guess I was the first who was interested in the apartment and they just didn't want it). I suspect something is rotten in that company.

3 August 2020
Unprompted review
Rated 1 out of 5 stars

don't waste your time on this website! This website is hopeless.

This website is hopeless. Please, don't waste your time on findbolig.nu if you want to rent an apartment in Denmark. I was looking for an apartment on this website almost two years, but never got any. When you book an apartment show - it will never be your, trust me. There is always someone before you. Moreover, they invited me to the apartment show and after 30 minutes they cancelled it (I guess I was the first who was interested in the apartment and they just didn't want it). I suspect something is rotten in that company.

3 August 2020
Unprompted review
Show reviews in all languages. (99 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look