While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.7
6 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm interested in Finders Fee and would like to know more about the guarantees you offer to finders regarding payment. What kind of protection is in place to ensure finders receive their agreed-upon fee?""Do you offer any escrow services to protect both parties during a transaction?"Does findersfee.offer notary service for bigger deals ???also can't find customer service on the website anywhere
Listen to me closely, be careful about international and highly expensive vehicles. I found this very VERY expensive car. Guy didn't budge to respond on the findersfee site but email they did in less than 2 days. Now the issue was they asked for me to send this information through whatsup app. I first wanted to find information about rhe number couldn't find nothing. That's how I know I'm playing with fire and don't want to be burned. Gave the guy the link and went on my way. Don't take those ridiculously high findersfee these people are ether smugglers, criminals or worse. Seriously for your own safety DON'T YOUR INFORMATION THROUGH WHATSUP APP. It is dangerous to even try seriously and it makes sense this platform is a gold mine to catch people and trap them to revealing their identity. Not a chance BE CAREFUL OUT THERE!
Reply from Findersfee
Hi Jovel, we appreciate you sharing your experience — this kind of feedback is extremely valuable to us.
Your concerns highlight why we haven’t actively promoted listings on social media in the last 12 months. We're currently focused on launching the new version of the platform, which includes a redefined KYC system. This new system is designed to better monitor who’s posting, reduce fraudulent activity, and protect users from exactly the kinds of risks you mentioned.
You're 100% correct— no one should ever move communication off-platform, especially to unverified channels like WhatsApp. When users report this kind of behavior, we investigate and take action if it violates our Terms of Service.
We’re committed to making the platform safer and feedback like yours is a big part of that process.
I won't use this platform ever again i have using it since last year and these guy always find a way to make it worse. They will delete your post for no reason. I even bought there membership and still can't post with peace.
Talk about escrow fee that is above the sky i am never coming back here
Reply from Findersfee
Hi Zeeshan, we're sorry to hear you're feeling this way — we appreciate you being part of the platform and understand your frustration.
Just to clarify, posts are only removed when they've been reported by other users and our team reviews them and confirms they violate our Terms of Service. Common violations include taking communication off-platform or posting wanted listings where the poster isn't the actual end purchaser but is acting on behalf of someone else (such as for a finder's fee).
We know it's disappointing, especially as a paying member, but these rules are in place to maintain trust and fairness across the platform. If you believe your post was taken down in error, feel free to reach out to our support team for a review — we're happy to take another look.
I've paid for the your premium service twice in a roll now. I was never added to the vip chatroom on telegram as promised. My email to both Matt and support hasn't been acknowledged.
Reply from Findersfee
Hi Kayode,
We did email you back regarding your issue. Upon reviewing your account, we noticed you signed up for the VIP program on FindersFee.com, which offers a different set of benefits and does not include access to the VIP Telegram chatroom.
Out of good faith, we provided you with a one-time access code to the Telegram chatroom. However, continued access requires upgrading to the correct subscription. Feel free to email us back if there’s anything else you need assistance with.
-FindersFee Support
This seems like a scam. Users never reply and the IG postings are full of fake positive comments and the followers seem to be bought, too
Reply from Findersfee
We take our platform's reputation seriously and want to correct some misinformation. A lot of users don't reply because there are thousands of people eager to help, creating an oversupply of those looking to earn the finder's fee. If you want to spend hours looking at the comments and posts on social media, I recommend you do. I'm offering $1,000 as a finder's fee if you can find any evidence that we bought followers or have fake posts. Feel free to email support@findersfee.com with what you come up with.
Reply from Findersfee
Many people looking for cars don’t reply because there are thousands of others eager to help, which creates an oversupply of offers. While it can be frustrating, it's a sign of how active our community is. We're always working to improve communication, and if you have specific concerns, feel free to reach out directly.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
