Fine Art America Reviews 

The photo, packaging, and mounting were all first rate. I have purchased three photos over the past several years and have always been impressed with the entire process.

Fine Art America is a 5STAR company because they provided prompt updated messages about my orders and the towels are made of excellent material and the beautiful towel images are exactly as promoted on their website and informed delivery was excellent. I have recommended them to 8 of my friends. They are rare professionals I'm happy to do business.

Print inaccurately placed in frame. Glue on fronts of two frames. Difficult to communicate with company about delivery timing and complaints. I have ordered several times from you and this was the worst experience.

Terrible service.

I have tried contacting customer and tech service multiple times because of an item that hasn't reached me for over a month, and I've had login issues that I've tried to email about and no one responded. I couldn't even contact the mail service they use as I'm not based in the US and it's not accepting requests for information.

This company is exhausting. Artists need to find another way to distribute their items.

5 stars good job

The color of the canvas print I ordered is vibrant! The item was delivered in a timely order. They have a large selection of prints....but I'm so happy with my ultimate choice. I recommend this company.

Fine Art America, over years, is a place we love to purchase much of the art for our home. The site is well organized. Visualizing the finished result (matted, framed) is easy, so is finding artists we love. Packages arrive secure and shipping is prompt. Customer service is reliable.

As as a Feng Shui practitioner, art and placement are dynamic features. Friends and family repeatedly compliment the result.

A friend painted my daughter's dogs as a Christmas gift. Being able to take that image and replicate it perfectly on a very nice canvas bag was the perfect gift! Delivery was exceptional and the quality of the bag is excellent.

Fine Art America is mixed bag. After paying the membership fee, and uploading work for hours over a period of weeks, which includes posting all the pricing and such, I couldn't even get their web page to load. And then when I emailed their technical support, I got a No-response reply saying to use the link on the webpage THAT WASN'T OPENING. And there are plenty of similar experiences posted online.
That said, a week or so later, I was able to log in. I had to go through 6 or 7 captcha screens to do so, but at least I could finally see and share my posted work again.
Aside from those issues, there are other weaknesses to the site, such as limitations in being able to position pictures on merchandise, which have placement restrictions that don't always work well. For example, I would want all my pictures to be placed lower on their t-shirts, and I would like to be able to position my pictures to best effect on things like phone covers and such, but the positioning options are still limited at present.
There are some good features to the site, though, but the learning curve is a bit steep for new posters. I had to go through all my postings a few times as I learned how I could improve upon their display, and that is a very time-consuming process.

The wire to hang one of my pictures was not fastened. Almost as though the worker stopped when half-way done and just shipped it to me. I went to the site to complain and the pw I set up 2 weeks ago doesn't work. Reset email doesn't come. Yes I checked junk.

very happy with service, and more importantly with product. Very nicely packaged.

First time purchasing here. My product never arrived. I have emailed multiple times, as they never sent a tracking code. Once I received the tracking code, it already clearly said it was returned back and I had to email 3 more times asking for my refund. My address was correct, I work from home, and there is always someone home. I have yet to receive my refund despite having asked multiple times.

Art work came in a timely manner but had to be returned to order a larger size. It took several phone calls and emails to receive my refund for the first print and they kept the cost of them shipping the first piece to me, even though I paid for it in the total cost. Somehow, it doesn't seem fair.

Review:
I have been associated with Fine Art America for several years through my partner’s Premium artist account (Coleen Z).
Over the past year, we have experienced repeated technical problems: visitor stats frequently pause or stop updating for days (even with confirmed genuine visits), scroll arrows break and cause “forbidden” errors or reset to the first artwork, and new uploads sometimes result in “Page Not Found” errors.
These issues appear account-specific. Other artists we’ve spoken with privately report normal functionality. When we raise the problems with support, the responses are generic — typically explaining that stats are sometimes paused due to “bot traffic” and suggesting we use Google Analytics instead. This does not address why the problems are frequent and persistent on one account while others function normally.
The platform has potential, but the unreliable backend and lack of meaningful resolution after multiple tickets make it frustrating for long-term Premium artists. Greater consistency and effective technical support would make a significant difference.
Rating: 2 out of 5 stars

I ordered a t-shirt from Fine Arts America and read the customer comments about sizing before ordering. Most comments said the sizes runs small so order one size larger, which I did. The t-shirt (W XL) order arrived and it is so small, no where near the size I comfortably wear or the size indicated on the t shirt I received. The quality of the fabric is flimsy. Customer service was no help. I will have to pass the t-shirt on to a child. Seriously.

I’ve been associated with Fine Art America for several years, both as a buyer and through my partner’s Premium artist account (Coleen Z).
While the print-on-demand service and artist community have potential, the platform suffers from frequent and recurring technical problems. Visitor stats regularly freeze or fail to update for days, with many pending views lost when they finally sync. Navigation issues (scroll arrows resetting or showing “Forbidden” errors) and broken artwork links (“Page Not Found”) have also occurred repeatedly.
These problems appear account-specific — other artists we’ve spoken with report normal functionality. Support tickets are submitted often, but responses are slow or nonexistent, requiring multiple follow-ups to get partial fixes.
The inconsistent backend and unreliable support make it frustrating for artists trying to track engagement and present their work professionally. Improvements in stability and faster technical support would make a significant difference.
Rating: 2 out of 5 stars

I love the quality of the framing, the great delivery (and well packed) and so happy with my picture! It is one of two I've ordered and both are amazing.

I ordered 2 shower co curtains 2 for a small renovated bathroom and one for upstairs. All are the same high squality fabric. The two for the little bathroom were nice landscape prints but the colors were a bit intense for this 75 year old. So I was returning them. I thinknyoungerveyes would have thought great. I kept the fish with more muted colors ands white background and ordered a second for my fishing guide niece. She loved it.( now I have to wait for mine to arrive since I gave her the one hanging.

I liked the shipping timetable the art work was fine also