Fine Finish Kitchens and Bedrooms Reviews 

212
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fine Finish have designed and managed our recent kitchen installation. From the design through to completion we have received an excellent service. Communication was good, always responsive to ema... See more

Rated 5 out of 5 stars

We originaly had our kitchen from Fine Finish 13 years ago and decided it was time for a change so we went back to them to arrange a redesign and paint. The team were very professional and patient, th... See more

Rated 5 out of 5 stars

We hired Fine Finish in 2022 to alter and re-spray our built-in wardrobe. The excellent standard this was done to led us to contact them to re-spray and slightly modify our kitchen units, along with... See more

Company replied

Rated 5 out of 5 stars

Fine Finish Furniture installed a new kitchen for us two years ago and we were very pleased with the standard on their products, design and professional competence. We recently needed to call on their... See more

Company replied

Company details

  1. Kitchen Furniture Shop
  2. Bedroom furniture shop
  3. Carpenter
  4. Fitted furniture supplier
  5. Furniture maker
  6. Kitchen Renovator

Written by the company

Over 25 years experience Fine Finish Furniture is a Nottinghamshire based bespoke kitchen and bedroom manufacturer and retailer. We have been based in Nottingham for over 20 years. We design, manufacture and fit a wide range of kitchens and are also a Second Nature Kitchen reseller, designer and fitter. We offer a free design service, quality products, a guarantee and we only use our own fitting teams. We offer a range of fitted bedrooms; including Kindred bedrooms and our own bespoke exclusive ranges. In addition, we can design and fit offices, snugs and studies. Expert kitchen designers Our kitchen designers are experts in what they do and will guide you every step of the way. You will receive a scale plan and rendered image of your kitchen layout with units and appliances. The image includes colours, doors, worktops, door handles basically all the details to give you a realistic view of what your kitchen will look like. Call us on 01159 844 121


Contact info

4.9

Excellent

TrustScore 5 out of 5

212 reviews

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4.9

All reviews

(212)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

We love our new FFF kitchen

We love our new FFF kitchen! It is a large kitchen so took a lot of planning- Rachel was patient & gave us lots of helpful advice as well as keeping us on track. Bespoke kitchens take longer & are more expensive but well worth it. Michael quietly & methodically got on with the fitting, always willing to be interrupted to give us tips & advice. Andrew was very attentive & exacting especially in regards to the worktops & when there was a problem with our extractor & making sure we were happy at the end of the work. Great work from the electricians, plasterer & plumber too.
Well done & thank you to all the team😀

31 August 2023
Unprompted review
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Reply from Fine Finish Kitchens and Bedrooms

thank you for the review, really pleased you are happy with everything and everyone.

Rated 5 out of 5 stars

My beautiful new kitchen by a professional and caring company

We had our kitchen refitted earlier this year by Fine Finish Furniture.
Everyone we dealt with, either direct from Fine Finish or their contractors (for plastering, plumbing and granite supply) were professional, courteous, listened to us and were helpful with their advice.
Celine provided enormous help with the kitchen design, always patient and gave tips and advice to achieve the optimum layout and design.
Michael the kitchen fitter was excellent, ensuring our kitchen was to an extremely high standard.
We had a couple of minor hiccups which were satisfactorily dealt with by FFF, overseen by Andrew, with customer satisfaction a priority. We always felt that our satisfaction was their top priority. This was certainly not the case with our previous kitchen suppliers. We were pleased we decided to opt for an independent company, as we always knew who our contacts were and that they were committed to delivering to a high standard.
We are extremely happy with the result, and would definitely use FFF again!
Mr & Mrs Happy 😊

31 July 2023
Unprompted review
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Reply from Fine Finish Kitchens and Bedrooms

Thank you so much for your time to leave a review, the team often read these when left and will be chuffed they got a mention and you are pleased with everything they did.

Rated 5 out of 5 stars

A professional and customer focused company

We had our kitchen refitted earlier this year by Fine Finish.
Everyone we dealt with, either direct from Fine Finish or their contractors (for electrical services, plastering, plumbing and granite supply) were professional, courteous, listened to their customer and helpful with their advice. Michael the kitchen fitter was excellent, being focused and professional throughout, ensuring our kitchen was delivered to an extremely high standard.
Celine provided enormous help with the kitchen design, always patient and gave tips and advice to achieve the optimum layout and design.
We had a couple of minor hiccups which were satisfactorily dealt with by Fine Finish, overseen by Andrew and Darren, with customer satisfaction a priority. I doubt this may have been the case with one of the larger chain kitchen suppliers. We were pleased we decided to opt for an independent company, as we always knew who our contacts were and that they were committed to delivering to a high standard.
We are extremely happy with the result!

11 June 2023
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Reply from Fine Finish Kitchens and Bedrooms

Thank you very much for your kind words, pleased you are happy with the product and service.

Rated 5 out of 5 stars

My beautiful new kitchen

I would highly recommend this company if you’re considering getting a kitchen. Every step of the way, from design to delivery, installation and after sales was exemplary. Nothing was too much trouble and EVERY member of staff couldn’t help you enough.
Their customer service was amazing and I love my new kitchen. Thank you to Fine Finish you were amazing !

8 August 2023
Unprompted review
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Reply from Fine Finish Kitchens and Bedrooms

Thank you for your review, so happy you are pleased with everything and our service.

Rated 5 out of 5 stars

Quick response. Good after service

Fine Finish Furniture installed a new kitchen for us two years ago and we were very pleased with the standard on their products, design and professional competence. We recently needed to call on their services again for a small adjustment to one of the plinths on our units and a water pipe leakage. Both problems were resolved within 24hours! Many thanks to Andrew and Michael for their quick action.

26 July 2023
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Reply from Fine Finish Kitchens and Bedrooms

Thank you for your review pleased you also found our after service helpful.

Rated 5 out of 5 stars

Professional and stress free

The full project management approach and good after sales care are the main reasons we chose Fine Finish and they haven’t disappointed us. All the staff from designing, to fitting and to addressing a few little tweaks at end have been polite and professional. We are really pleased with our new kitchen.

23 August 2022
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Reply from Fine Finish Kitchens and Bedrooms

thank you for your review

Rated 5 out of 5 stars

Flawless service & a wonderful kitchen - very highly recommended!

Fine Finish were wonderful from start to finish. Celine was extremely helpful and patient during the planning process and coordinated everything with the various contractors during our building work and the fit and kept us informed at all times. All of the staff were fantastic, the fitters were great, and the rest of the office staff were very helpful too. We are so happy with the finished kitchen

30 June 2023
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Reply from Fine Finish Kitchens and Bedrooms

Thank you very much for taking the time to leave your review. So pleased you are happy with everything.

Rated 5 out of 5 stars

Great after sales service

The company acted quickly to meet our request. The person carrying out the work was polite and professional and did an excellent job.

11 June 2023
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Reply from Fine Finish Kitchens and Bedrooms

thank you for the time taken to leave a review

Rated 5 out of 5 stars

Kitchen refurbishment by Fine Finish

Fine Finish had installed our kitchen around 10 years ago and I enquired, if they would be happy to carry out a refurbishment of existing cabinetry. They were and the work was carried out to a very high standard by Andrew and others just a few weeks ago. My kitchen now looks as fresh, as it did when it was built. We are delighted with the result.
Andrew, Darren and Celine dealt with our requirements, swiftly and efficiently.
I would not hesitate to recommend the company.

11 June 2023
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Reply from Fine Finish Kitchens and Bedrooms

Thank you for your comments so pleased you are happy with everything

Rated 3 out of 5 stars

Combative Management

In 2015 and 2016 we had a kitchen and wardrobes fitted by FFF and all went reasonably well. We went back to them in 2023 for a further wardrobe but that didn't go quite so well. We had shown them what they delivered before and said we want that again but when it arrived it was unevenly painted with bare wood at the corners. In fairness it was a matt white undercoat finish but never the less I expect under coat to be applied fully and evenly. I agree with the previous reviewer that when challenged the Directors combatively blame the customer and are patronising, particularly to women. They never came to look or ask for photo's of the defects.....it was simply our fault and offered a woefully inadequate refund of 2.6%

2 June 2023
Unprompted review
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Reply from Fine Finish Kitchens and Bedrooms

We are truly sorry this experience did not meet with your expectations as your previous ones did.
To clarify the painted finish was acceptable and ready to take top coat applications but we accepted it was not as previous, for this reason although we considered the finish adequate we offered to bring the items back as goodwill and recoat. You did not want this so an offer was made in relation to the cost as if we had carried out the recoating of the item. This offer has no relation to a percentage against the cost of the project but was more than sufficient to cover any cost.
We did not consider it necessary to inspect the item or ask for photos as we had received a report from our fitter stating in their opinion the items were ready for top coating by a third party but agreed it was not as previously primed furniture you had back in 2015 but had still not yet painted so they were able to compare, the fitter also took pictures of the installed items (standard practice). Besides this we had offered to recoat so an inspection was unnecessary and offered no value to anything. In relation to our conduct while trying to reach an agreement if we were anything but professional we apologies again, following this review and as all communication were done via email, an email chain regarding your issue has been forwarded to an independent for review if there is any merit to your comments we will endeavour to put improvements in place.

Rated 5 out of 5 stars

Would have no hesitation in recommending Fine Finish

Can’t speak highly enough of this company and all the people who work there. From Celine in the the sales room, who was always helpful and ready with advice. To the different tradesmen, all of whom worked to a very high standard. Everyone arrived on the day and time given and cleaned up after themselves, leaving everything clean and tidy. We are thrilled with the end result. The end result looked exactly how we hoped it would.

20 February 2023
Unprompted review
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Reply from Fine Finish Kitchens and Bedrooms

Thank you, glad you are enjoying your new kitchen

Rated 5 out of 5 stars

Highly Commended

We wanted to update our fitted bedroom furniture. There was nothing wrong with the carcasses so we asked Fine Finish Furniture if it would be possible to just replace the exterior.

They could not have been more accommodating. Not only were they able to do that but they were also able to re-use the carcasses of the free-standing furniture which we had not expected.

We now have bedroom furniture that to all intents and purposes is brand new, have kept the cost down and, have recycled items that would otherwise have gone to landfill.

This is the second time we have used Fine Finish Furniture and their standards of service and quality of finish are excellent. I would highly recommend them.

11 June 2023
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Reply from Fine Finish Kitchens and Bedrooms

Thank you for your review, happy you were pleased with the end result

Rated 5 out of 5 stars

Friendly

Friendly, professional local company. From start to finish always available to discuss and accommodate our bespoke requirements.
Very pleased indeed.

11 June 2023
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Reply from Fine Finish Kitchens and Bedrooms

Thank you for your review we try our best and always good to read that is coming across.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Had specific idea regarding style of cabinetry which fine finish we’re able to provide. Celine was very helpful throughout the design process and put up with our constant changes to our kitchen design.

17 May 2023
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Reply from Fine Finish Kitchens and Bedrooms

thank you for taking the time to leave a review, happy your pleased with everything.

Rated 5 out of 5 stars

Celine was extremely helpful as well as…

Celine was extremely helpful as well as being knowledgeable and professional. Had it not been for the distance from our house, we would definitely have had fine finish in the running for supplying our kitchen.

28 March 2023
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Reply from Fine Finish Kitchens and Bedrooms

Thank you for your review

Rated 5 out of 5 stars

A brilliant experience from start to finish!

From the initial conversation to the design process, through to the point of completion, Fine Finish were outstanding. Celine, Andy and Michael, to name but a few, were all brilliant; attentive, friendly and highly professional. Everyone involved with the project, particularly those involved with the rip out and re-fit were very respectful, tried to minimise the disruption as much as possible and the site was left immaculate at the end of each day. We are so delighted with the end result and love that it was done by a local company - needless to say, we would not hesitate in recommending Fine Finish.

28 March 2023
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Reply from Fine Finish Kitchens and Bedrooms

Thank you for taking the time to leave your comments

Rated 5 out of 5 stars

We wanted to change some aspects of our…

We wanted to change some aspects of our kitchen but not replace it entirely as the units had been handmade and were still in good condition. Fine Finish were really helpful and said that they could make new units with the same design as the old ones and that would fit into the areas we wanted. They have made such a good job of the new units that you would think it had always been like it is now. The standard of workmanship is very high and the fitters were very efficient and very tidy. All those involved in the work have been great and we have no complaints.
I would like to thank Celine and all the team for all their help and for making this a stress free process. Would highly recommend them

31 October 2022
Unprompted review
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Reply from Fine Finish Kitchens and Bedrooms

Thank you for the review, please you were happy with the results

Rated 5 out of 5 stars

Set of draws

Excellent service as we were looking for a set of draws to match what we had, the sales person Celine was very helpful.

2 March 2023
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Reply from Fine Finish Kitchens and Bedrooms

Thank you for your review, glad we could help

Rated 5 out of 5 stars

Great customer service

Great customer service. Great product, easy to assemble, looks good. Fast delivery. Would definitely recommend.

21 January 2023
Unprompted review
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Reply from Fine Finish Kitchens and Bedrooms

Thank you for your review

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