While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I listen to Finimize daily brief everyday on my way to work, followed by reading any market movement news written that day. Everyday I am exposed to news that I would probably have missed – e.g. how... See more

Rated 5 out of 5 stars

Love that news come as push notifications, are concise (2, 3 mins) and even available in audio. Love that stuff is very topical but takes historical relationship into account. Lastly, every financial... See more

Rated 1 out of 5 stars

Very disappointed and surprised. I subscribed to the finimize on Black Friday this year as they had a promotion. They charged me the full price. I immediately contact finimize using their help email a... See more

Company replied

Rated 5 out of 5 stars

World-class finance app, full of valuable insights either if you're a rookie or a pro in the matter. Started with the daily briefs a few years ago, now I'm on my 2nd yearly subscription. The app is ve... See more

Company details

  1. Media company
  2. News Company

Written by the company

Keep up with the biggest financial stories in 10 minutes per day. Listen to expert insights and get advice from your peers in our 1 million strong investor community.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

114 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Finimize tends to be a unique and…

Finimize tends to be a unique and exclusive platform for extensive investment and market research strategies.

5 February 2025
Unprompted review
Finimize logo

Reply from Finimize

Thanks for the great review, and hope you're enjoying our most recent Pro content 💸

Rated 5 out of 5 stars

I have had a pro subscription for the…

I have had a pro subscription for the past 2 years. The content of the emails has been very informative, current and useful as an investor.
Some emails are repetitive which could be unwanted, although often serve as a reminder to jog your memory on important issues.
Well recommended.

22 January 2025
Unprompted review
Finimize logo

Reply from Finimize

Thank you so much for the review, and the note on the emails so we can keep improving our comms.

If you want to chat to someone on the team about that experience and provide more detailed feedback, please email help@finimize.com so we can set that up for you.

Rated 5 out of 5 stars

I like content

I like content, service is also great! Been using for more than a year.
You can read as article/blog or listen as podcast.

Wish there were more Pro content about USA stocks and ETF (also European equivalents).

Can recommend!

17 January 2025
Unprompted review
Finimize logo

Reply from Finimize

So glad to hear you like the content!

If you are on web, you should be able to use the 'Search' function to filter by the content type you're interested in, so you can look for key words like 'ETF' and find the most recent Pro content mentioning ETFs:
https://finimize.com/search?q=ETF&contenttype=Insight&contenttype=Quick%20Take&contenttype=Research&sortBy=mostRecent

Please email help@finimize.com if you want more support in finding specific content and topics!

Rated 5 out of 5 stars

Issue accessing Premium Content

I had an issue accessing the premium content and sent a message to Finimize Customer Service. In less than 24 hours, they responded with the solution (which was my fault for not making sure I was "signed in") and I was on my way again. Thanks for the timely support.

13 January 2025
Unprompted review
Finimize logo

Reply from Finimize

So glad to hear we were able to help you quickly, and hope you're enjoying our most recent Pro content too!

Rated 5 out of 5 stars

Fast and prompt resolution

I had a billing issue and the agent was prompt and direct with her response and resolved it almost immediately.

26 December 2024
Unprompted review
Finimize logo

Reply from Finimize

Thank you for the review, and we're so glad we could help you!

Rated 1 out of 5 stars

I have tried to cancel this…

I have tried to cancel this subscription but I am not getting any response, it would appear they have no method to unsubscribe or cancel any agreement, they get you to do the free trial but there is no message saying anything about continuous subscription.

3 January 2025
Unprompted review
Finimize logo

Reply from Finimize

Hi Jeremy,

We just located and dealt with your query, sorting out the full refund.

I can see an email was delivered to you mentioning the date of renewal on the 20th of December, and I'm sorry you didn't get a chance to see that email in time and get your renewal cancelled before it kicked in on the 2nd of January.

So a full refund is on its way to you, and I'm sorry the holiday team capacity meant it took 3 working days to deal with your query and sort out your refund, rather than the standard 1 working day response time the team normally has.

With wishes for a great 2025,
Amki

Rated 1 out of 5 stars

Very disappointed and surprised

Very disappointed and surprised. I subscribed to the finimize on Black Friday this year as they had a promotion. They charged me the full price. I immediately contact finimize using their help email alias to mention this discrepancy as well as their social media account, but have had no reply for the past 2 weeks. Understand this is a busy period but they should at least manage a customer's expectations. Now I think I'm just on the full price for the whole year - very misleading. Seems like they’re just happy to just take people’s money…

10 December 2024
Unprompted review
Finimize logo

Reply from Finimize

Hi there,
We had a few customers who had trouble with the Black Friday discount, but so far they've all managed to reach us and received refunds to match the discount price we offered.

If you contacted us on the 3rd, there was an issue with our customer support platform at the time, so please do reach out to us again on help@finimize.com so we can support you and get you a partial refund sorted.

Best wishes,
Amki
Finimize Customer Support

Rated 1 out of 5 stars

Like a lot of companies these days SCAM

Like a lot of companies these days, finalize lord automatically tries to take money from your account or credit card though you have never used their services. A simple computer system (you don't need ai to do this) can see that a service is not being used and send an email or other communicate to ask the user if they wish to continue subscribing. Sadly this would mean said company would lose customers (scandals how could people do this to them they'll lose to much income).

4 December 2024
Unprompted review
Finimize logo

Reply from Finimize

Hi there,

I'm sorry to hear you feel this way after leaving such a glowing review last year, and I hope you reached out to us on help@finimize.com to get help with cancellation and a refund, as we do have a refund policy where we offer you a full refund within 14 days of your subscription renewing.

We're also working to improve communications with Finimizers across the board, both about renewals and other subscription features.

If you haven't already contacted us for support with your subscription refund, please email help@finimize.com as soon as possible so we can help you.

Best wishes,
Amki

Rated 5 out of 5 stars

Subscription Cancellation Solved

Like a lot of people mention app is good but, I could not cancel my subscription however Finimize Helpdesk did respond and after some investigation they confirmed I had two accounts one with my original email (this first email was used to explore Finimize) and another email created via Apple ID (this was used to pay for the initial subscription and it uses an anonymous email address to setup the payment and hence a new Finimize account is created)

So I was trying to cancel my subscription using my initial email to explore the app instead of using my Apple ID and caused much frustration.

So if you have a similar issue then login via your Apple ID and follow the steps to subscriptions.finimize profile and you will be able to cancel very easily if you decide the app isn’t for you.

4 September 2024
Unprompted review
Rated 1 out of 5 stars

The app is nice until you want to unsubscribe.

The app is nice until you want to unsubscribe, which is impossible if you used a debit card directly. Now I have to delete the card and get a new one.

Nobody answers at the help email that they mentioned on other comments.

Edit:

Answer to their response:
I sent the email on Monday, Aug 19, 10:41 AM
,I can't past a screenshot unfortunately just to show what liars you are.

20 August 2024
Unprompted review
Finimize logo

Reply from Finimize

Hi Luigi, I’m sorry to hear that you had an issue connecting us. I’ve double checked our customer support system and our help@finimize.com address and we never received an email from you. You are no longer subscribed and I’ll follow-up to you directly regarding this. - Jason

Rated 5 out of 5 stars

Good app …

Good app ,never got chance to use it if you are trading everyday is good for you .Thx

29 February 2024
Unprompted review
Rated 1 out of 5 stars

Ripped off

They ripped
Me off 79:99 asked for refund soon as possible due to a misunderstanding didn’t get it as it says on the website refund will only apply within two weeks of payment still didn’t get my money there a scam
Stay away

5 December 2023
Unprompted review
Finimize logo

Reply from Finimize

Hi Salvio - I've had a look and we never received any communication from you asking to cancel or refund your account back in November when it renewed. In goodwill I've now cancelled and refunded your account for you, this will be with you in 5-10 working days. We are only an email away at help@finimize.com. All the best, Team Finimize 💸

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look