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Firestormgames Reviews 

11,589
•
TrustScore 5 out of 5

4.9

Game Shop
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Review summary

Created with AI, based on recent reviews

Looking at 759 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery, often receiving their orders within a day or two, even for complex or urgent requests. Many people are pleased with the competitive pricing, finding excellent value for a wide range of products that consistently arrive well-packaged and in perfect condition. The overall service is consistently praised for its ease of ordering, good communication, and helpful staff, making the entire purchasing process smooth and reliable. Consumers often express high satisfaction with their purchases and indicate a strong likelihood of ordering again due to the consistently positive experience.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently praising the fast and prompt delivery times, with... See more

Product

Reviewers mention positive feedback about product, often highlighting great stock, selection, and competitive... See more

Order

Customers consistently note positive experiences with order, praising the quick, hassle-free process and... See more

Service

Customers had positive experiences with service, often describing it as stellar, brilliant, and excellent,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive and excellent pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first time shopping with Firestorm and their website promised item shipped same day if ordered before 3pm I think. This is excellent as a number of other FLGS can sometimes take days to ship items... See more

Rated 5 out of 5 stars

Purchased a game published in 2024 that is now extremely rare. The game was excellently priced. Seller communication was great all round. Well packaged in cardboard, bubble wrap and black plastic the... See more

Rated 5 out of 5 stars

Firestorm Games delivered my purchase to me in great time with frequent updates on shipping - it was near the cutoff for next day delivery but they ensured it was packaged and posted. Product arrived... See more

Rated 5 out of 5 stars

The price on this expansive set was very competitive. Ordering was simple and delivery arrived within the time specified. The box (quite large) was a bit battered and the contents scattered but intac... See more

Company details

  1. #13 of 129 best companies in Game Shop

Written by the company

We are an independent tabletop games retailer with over 15 years of experience. We have 6 stores based in Cardiff, Newport, Bridgend and Merthyr Tydfil in South Wales, Swindon and Gloucester. Cardiff is based within a 5 minute walk from Cardiff Central Station. Situated inside the South Wales Gaming Centre which has over 70 gaming boards and a licensed bar, the ideal venue for you to play and meet like-minded gamers and build on the ever growing gaming community in South Wales. Our Newport store is situated inside Tesco Extra in Newport Retail Park, perfect for buying milk and Space Marines in one shop! Bridgend and Merthyr are high street store as are Swindon and Gloucester. All stores have designated organised play space. All six stores support all of the major table top board games, card games, miniatures games and more... Come down and see us, we are not just the place to buy, but the place to play!

Contact info

4.9

Excellent

TrustScore 5 out of 5

12k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

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4.9

All reviews

(11,589)

714 reviews in the last 12 months

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Rated 5 out of 5 stars

Very fast service

The items I ordered weren't in stock anywhere else. They were dispatched the same day and arrived quickly. Everything was well packed. I will definitely be ordering again.

27 May 2026

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