Firewalls4Now Reviews 

263
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Spectacularly professional person that I dealt with. I normally like to give an opinion after installing my device. However, I have been very ill as a result of which I am facing 2 operations in th... See more

Rated 5 out of 5 stars

The team were really helpful quoting and requoting as we needed till the solution was right. They let me know what was in stock and what would be delayed so we didn't have any surprises. Pricing has b... See more

Rated 5 out of 5 stars

I ordered a Fortigate and rackmount.it kit. Even though I clumsily selected a kit that was not in stock, and I was happy to wait until one came available, Renee was able to offer me a compatible alter... See more

Rated 5 out of 5 stars

Quick fast friendly competitive service. Definitely recommended this company Paul did a good deal on the SonicWall I required. I've done business in the past with Paul and responses are always sup... See more

Company details

  1. Computer Networking Center
  2. also in
  3. Business Networking Company
  4. Computer consultant
  5. Computer Shop
  6. IT security service

Written by the company

The threat landscape is constantly changing, don't get caught out. At Firewalls4Now, network security is our passion - let us help you find the right solution. We first started providing security, networking, wireless and support in 1999 in Europe. Our business has expanded over the last 17 years and now covers Australia and New Zealand as well. At our heart, we are a solutions provider, always striving to find the product or service that best meets the customers need. Security, networking and wireless are not a nice add on, they are a necessity. With our hands on guidance we can help you get the solution you need for the budget you have.


Contact info

4.8

Excellent

TrustScore 5 out of 5

263 reviews

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4.8

All reviews

(263)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing turnaround time and support

Impressive support, requested a quote for a few items online and within an hour had the quote generated. Even though the items I was after were not available in any other stores in Australia, they miraculously sourced them for me and I received them in less than 4 business days.

3 May 2021
Rated 5 out of 5 stars

Excellent service

It was a great experience in dealing with my orders. Good turn around and flexible enough on the pricing. Keep up the good work guys!

3 April 2021
Rated 5 out of 5 stars

Exactly the product I needed at a competitive price

Exactly the product I needed, at a very competitive price. The only issue I had was a confusing process of Firewalls4Now and the vendor supplying the license, which resulted in various status updates from a warehouse (which in itself is confusing, as a license is not a physical item). The license was eventually fulfilled without any further status update from the warehouse, but by appearing suddenly in the license portal. Despite this confusion, I would still definitely buy again from Firewalls4Now.

EDIT: the pro-activeness of the reply by Paul and the honesty is good to see, as it suggests the business is keen to listen to customers and improve systems & services where necessary. For this reason, I will uprate this review as it is rare to see such responsiveness. Keep up the good work, and work the kinks out of the process and notifications (e.g. shipping charges on a virtual license?).

27 March 2021
Firewalls4Now logo

Reply from Firewalls4Now

Hi, Thank you so much for your honest review. I am really sorry for the confusion on this one. Sophos did not issue the license to us in a timely way, but did apply it to your account. As a result we never sent you out the license, which is our mistake.

I am really sorry for this and the confusion of the different emails. We are working to make the issue of licenses more streamline and the updates more useful.

Thank you again.

Paul

Rated 4 out of 5 stars

Polite and helpful staff

Their staff were polite and helped me explore the options available to us for renewing our firewall licensing. They were a bit slow to respond and quoted an incorrect price initially due to a computer error, otherwise I'd have given them 5 stars.

11 December 2020

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