Not quite 5* this but no fault of F.E. Logs usual top quality. Unfortunately in this instance it took M&H Carriers almost three weeks to transport the logs from Arbroath to Gairloch. The reason I wa... See more
Company replied
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Review summary
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Third time ordering from you folks (delivering to Isle of Skye) and once again great and densely packed split hardwood delivered to the driveway. Well wrapped on sturdy pallet too so sat thru a week o... See more
Company replied
Made an order for some firewood as my wife is obsessed with the log burner we had fitted at the beginning of December and I can't keep up with the demand of wood! Delivered within a week and I c... See more
Company replied
We have been using firewood express for a number of years and have always been very satisfied with the wood. This time around there was an issue with the quality of logs provided. After a quick email,... See more
Company replied
Company details
- #4 of 39 best companies in Firewood supplier
Information provided by various external sources
Firewood Express UK deliver a variety of firewood products and pack sizes to homes across the UK. Customers can order and pay on the website from the comfort of their own home. They can select their own delivery day. We offer a no quibble money back guarantee.
Contact info
Newton Of Boysack Farm, DD11 4PT, Arbroath, United Kingdom
- 01241890207
- info@firewood-express.co.uk
- www.firewood-express.co.uk
4.9
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
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Reply from Firewood Express UK
Thank you for taking the time to leave a review.
Becky
All delivered when arranged and…
All delivered when arranged and delivered as described.
2 April 2026
Reply from Firewood Express UK
Glad to hear everything went well with your order. Thank you for taking the time to leave a review.
Becky
Reply from Firewood Express UK
We appreciate you taking the time to leave a review.
Becky
Delivery was on time and deposited were…
Delivery was on time and deposited were requested, a bit too many very small pieces in the pack for my liking as they burn rather quickly but apart from that looks good, time will tell when burning them.... Thanks 👍
19 March 2026
Reply from Firewood Express UK
Glad to hear everything went well with your delivery. We are sorry to hear about the small pieces you received and hope it did not cause to much inconvenience. We appreciate you taking the time to leave a review.
Becky
Reply from Firewood Express UK
We appreciate you taking the time to leave a review.
Becky
Reply from Firewood Express UK
Thank you for taking the time to leave a review.
Becky
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its very much appreciated.
Becky
Great Firewood
Great Firewood, very clean , have been getting supplied for last 3 years and they are super consistant and deliver when they say they will.
As an OAP, I really appreciate the discount that they give to offset our governments removal of the Winter Fuel Allowance. Top company highly recommend.
27 March 2026
Reply from Firewood Express UK
We appreciate you taking the time to leave a lovely review and thank you for your continued custom.
Becky
Hardwood nets
Received 2 large nets of hardwood. Fantastic wood, perfectly seasoned and dry, (Beach this order, previously Birch - both great burning).
Competitive price, and delivered as arranged.
Highly recommend.
23 March 2026
Reply from Firewood Express UK
Thank you for your very kind review, glad to hear everything went well with your order.
Becky
Reply from Firewood Express UK
Thank you for taking the time to leave a review.
Becky
Prompt delivery with helpful delivery…
Prompt delivery with helpful delivery driver. Competative price especially during heating fuel price rises.
25 March 2026
Reply from Firewood Express UK
We appreciate you taking the time to leave a kind review.
Becky
Great service…
Very helpful regarding day/ time of delivery.
Easy to order and delivered close to target date as specified
12 March 2026
Reply from Firewood Express UK
We are happy to hear everything went well with your order. We appreciate you taking the time to leave a review.
Becky
Your driver very kindly took his van…
Your driver very kindly took his van over my cattle grip before offloading the sticks.
23 March 2026
Reply from Firewood Express UK
We appreciate you taking the time to leave a review, I will pass your compliments onto the delivery company.
Becky
Excellent service.
11 March 2026
Reply from Firewood Express UK
Thank you for taking the time to leave a review.
Becky
Great service ,excellent dry 🪵 wood
23 March 2026
Reply from Firewood Express UK
Glad to hear you happy with the logs. Thank you for taking the time to leave a review.
Becky
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Great all round service 👍👍👍👍
Ordering was straight forward
Price included delivery
Arrived a day earlier
The driver managed to get both pallets up our gravel driveway. Really appreciated that
And all for a good price
Will definitely be buying from them again . Thanks
19 March 2026
Reply from Firewood Express UK
Happy to hear everything went smoothly with your order and appreciate you taking the time to leave a kind review.
We look forward to your next order with us!
Becky
Reply from Firewood Express UK
We appreciate you taking the time to leave a review.
Becky
Reply from Firewood Express UK
Thank you for taking the time to leave a review.
Becky
Customer service is excellent
Customer service is excellent. Always very helpful if you have a problem with your order. Delivery service was really good. Quality of the the wood is excellent.
17 March 2026
Reply from Firewood Express UK
Thank you for taking the time to leave a lovely review, its very much appreciated.
Becky
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