First4car.com Reviews 214

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Leah & Lewis were extremely helpful & friendly. Lewis greeted us with no pressure selling just genuinely friendly. He knew exactly where the car was we went to view and left us with the keys. Leah cam... See more

Company replied

Rated 5 out of 5 stars

Superb experience from start to finish, no hassle on the forecourt we were left to browse. Professional and friendly handling of our purchase and trade-in. Great communication throughout, swift coll... See more

Company replied

Rated 5 out of 5 stars

I bought a car for my son this weekend from first4car. It is an excellent car dealership with a fixed price model so no need to haggle. Really helpful sales person (Leah) and a real "no pressure" feel... See more

Company replied

Rated 5 out of 5 stars

Fab experience at First4Car.com, had a great example Vauxhall Corsa, best we'd visited in the spec we wanted. Looking round it seems they carefully select nothing but quality stock and take pride in t... See more

Company replied

Company details

  1. Used car dealer
  2. Car dealer
  3. Finance broker

Written by the company

If you’re looking for a genuine, reliable, and hard-working company for your next car purchase, First4car is the perfect choice. A family-run dealership established more than 24 years ago. Our friendly, knowledgeable team is committed to delivering excellent customer service with no pushy sales tactics. We offer flexible buying options—from fully remote purchase and home delivery to in-person visits at our showroom. Whether you’re a seasoned car buyer or a first-timer, we’ll help you choose the right vehicle and explore suitable finance options. Every car includes a full MOT, PDI service where required, clear HPI and National Mileage Register checks, plus 12 months’ free AA breakdown cover. We’re proud to be recognised for outstanding customer care by West Yorkshire Trading Standards, CarGurus, AutoTrader, and most recently crowned Used Car Dealership of the Year (100+ cars) and highly commended for Team of the Year 2025.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

214 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service & Very friendly

Great service & Very friendly. We love our new car!

26 August 2022
Unprompted review
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Reply from First4car.com

Thank you Guys for a great review. It was lovely to meet you. We hope to see you again in the future. All the best.

Rated 5 out of 5 stars

Great customer service

Lovely guys. Test drive was sorted quickly, sale was easy no hassles. Great customer service.

21 August 2022
Unprompted review
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Reply from First4car.com

Thank you Samantha for taking the time to leave a review. It was a pleasure meeting you. We hope we'll see you again in the future.

Rated 5 out of 5 stars

I have just picked up my new to me car…

I have just picked up my new to me car and would recommend First4Car Pudsey. They have been great.

23 August 2022
Unprompted review
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Reply from First4car.com

Thank you ... our end goal is most definitely a happy customer! Thank you for choosing First4car.com

Rated 5 out of 5 stars

1st Class Service

Spoke with Ben over the phone. Very helpful and friendly from the start. Everything regarding service has been 1st class. Would highly recommend.

19 August 2022
Unprompted review
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Reply from First4car.com

Thank you Ian. It's great to hear you thought our service was 1st Class. We hope you'll return to us in the future when it's time for an update.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Ben was extremely professional.

17 August 2022
Unprompted review
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Reply from First4car.com

Thank you for a great review. We hope to see you again when it's time for an update!

Rated 5 out of 5 stars

Second time we have been here

Second time we have been here, Ben was brilliant throughout. Highly recommend

11 August 2022
Unprompted review
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Reply from First4car.com

Thank you Leonie for putting your trust in us once again. All the best to you and your family.

Rated 5 out of 5 stars

Great service from the guys from start…

Great service from the guys from start to finish, I travelled by train to them and was met at the station and taken to their premises where everything was sorted thanks James great service

5 August 2022
Unprompted review
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Reply from First4car.com

Thank you Kevin. It's always great to hear our customers say they've received a great service. Thank you for choosing First4car. We hope to see you again in the future.

Rated 5 out of 5 stars

Fantastic experience all round

Fantastic experience all round. Definitely recommend.

4 August 2022
Unprompted review
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Reply from First4car.com

Thank you Nigel for taking the time to leave a review. We hope to see you again in the future.

Rated 5 out of 5 stars

Great experience

James was fantastic, made the whole experience really simply and easy, 10/10 would recommend.

3 August 2022
Unprompted review
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Reply from First4car.com

10/10 that's great thank you Adam. We'll give James a big pat on the back. Thank you for choosing First4car

Rated 5 out of 5 stars

Top Notch

Friendly, efficient and excellent service. Made buying a car an effortless process. Thanks to Luke and all the staff. Highly reccomended.

28 July 2022
Unprompted review
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Reply from First4car.com

Thank you Ben for your review and recommendation. We hope to see you again in the future.

Rated 5 out of 5 stars

I can't fault Ben and First 4 Cars…

I can't fault Ben and First 4 Cars service, it has been quick and easy. I would definitely use them again and recommend First 4 Cars to others.

20 July 2022
Unprompted review
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Reply from First4car.com

Thank you for your 5 star review and recommendation it is much appreciated.

Rated 5 out of 5 stars

Click and collect process

Click and collect process. Friendly people, easy process.

16 July 2022
Unprompted review
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Reply from First4car.com

Thank you for your review. It's great to hear you liked our click and collect service and found it an easy process. Thank you for choosing First4car.

Rated 5 out of 5 stars

Excellent service yet again

Excellent service yet again. Ben was his usual very helpful self and I wouldn't hesitate to recommend and use again. As good as the first time Thank you

14 July 2022
Unprompted review
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Reply from First4car.com

Thank you Paul for your 5 star review and for once again putting your trust in First4car.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, professional, extremely helpful. Thankyou. I would highly recommend.

1 July 2022
Unprompted review
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Reply from First4car.com

Huge thank you Donna for your recommendation that means a lot. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

This is the third car over 10 years…

This is the third car over 10 years that I have bought from here. They are always friendly and helpful. They were really patient with me finding a car that suited me with my mobility problems. I wouldn't go anywhere else for a car. I feel 100% confident with them as a business. Thank you Richard.

26 June 2022
Unprompted review
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Reply from First4car.com

Thank you Jean for your review. We're so pleased we were able to find a car that suited your current needs. Thank you for putting your trust in us once again. We wish you all the best.

Rated 5 out of 5 stars

Made an appointment to view a blue…

Made an appointment to view a blue Porsche Macan for my wife. On arriving the car was sat outside ready for us and were greeted by Ben. He initially showed us the knobs etc. he then left us to spend as much time on our own to satisfy ourselves with the car. It is nice in this day and age not to be patronised by a salesman as we have found over the years with larger dealerships. Well done.

23 June 2022
Unprompted review
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Reply from First4car.com

Huge thank you Mark for a lovely review. We much prefer the informative friendly approach. It's important to us that our customers are 100% happy that the car is right for them. Thank you for choosing First4car. We hope to see you again in the future.

Rated 5 out of 5 stars

Recently bought a car from first4car

Recently bought a car from first4car, service was fantastic and the car is exactly what I wanted! Would highly recommend to friends and family

21 June 2022
Unprompted review
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Reply from First4car.com

Thank you Alex for your review and recommendation. We hope you're enjoying your new car and look forward to seeing you again in the future.

Rated 5 out of 5 stars

Bought a Toyota Auris Hybrid

Bought a Toyota Auris Hybrid (14 plate). Travelled to see the car and it was in great condition. The price was also fantastic. Ben sorted us out on the day. Collected the car the following week, where James was just as helpful and efficient as Ben. The whole experience was exceptional. No pressure and we were left to check out the car and test drive. Highly recommend.

18 June 2022
Unprompted review
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Reply from First4car.com

Thank you Ryan for your review and recommendation, it means a lot. Many of our customers have previously purchased from us so we hope you will become a returning customer. See you next time!

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