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See what reviewers are saying

Rated 5 out of 5 stars

Had a slightly damaged poster (huge) which I asked to be framed. Was given great advice on frame choice/mounting and a clear idea of the timescale for the work.Price was really reasonable. The finishe... See more

Company replied

Rated 5 out of 5 stars

Fabulous service yet again. I took a mirror in this morning at 9 to be framed. Got it back by noon. Qyality and friendly service. Highly recommend to anyone.

Company replied

Rated 5 out of 5 stars

Having used First4Frames previously, I had no hesitation in taking the two items I needed to be framed to Bob. He was clear on timescales for each item and options to show off the items at thei... See more

Company replied

Rated 5 out of 5 stars

Bob at First4frames is first class. His knowledge, attention to detail, advice, workmanship and customer service is second to none. He has done two pictures for us now and both are amazing. Two quick... See more

Company replied

Company details

  1. Picture framing shop
  2. Art gallery
  3. Promotional products supplier
  4. Arts and Crafts Shop

Written by the company

Discover the art of framing redefined with First4frames! As masters of the craft, we are dedicated to turning your cherished moments into timeless treasures. Our expertise encompasses crafting exquisite picture frames, precision photo printing, and offering an extensive range of framing and mounting options that cater to your unique preferences. At the heart of our offerings lies our online art gallery, a virtual haven where you can explore a diverse collection of artworks. Here, you have the power to select your desired piece and customize it with a variety of framing and mounting choices, all from the comfort of your own space. Our seamless online platform makes the entire process effortless and enjoyable. With a commitment to excellence, we work with renowned manufacturers to source the finest materials for our frames, ensuring that each frame is a testament to quality and craftsmanship. From classic designs to modern aesthetics, our hand-finished frames exude sophistication, showcasing your art and memories in the best possible light. Experience the convenience of ordering your artwork online, complete with your chosen framing and mounting preferences. Let us bring your vision to life and deliver it directly to your doorstep, ready to adorn your space with elegance. First4frames is your partner in turning moments into masterpieces, making every frame a story and every memory a work of art.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Approached First4Frames to see if they…

Approached First4Frames to see if they did over-sized photo frames for a Photo Booth at a school leavers party for my son’s party. I was told no they don’t usually offer this service but they could infact create one for me not a bother.
Absolutely fantastic, friendly service and would highly recommend to all. Wee tip … if you don’t see what you want on the website just call and ask, if it’s possible they can make it for you. Huge thanks again 👌

10 June 2025
Unprompted review
First4Frames logo

Reply from First4Frames

Hi Ruth,

Thank you so much for your wonderful feedback! We’re delighted we could help create the oversized photo frame for your son’s school leavers party — it sounds like such a fun event! We always encourage customers to reach out if they don’t see exactly what they need on our website, so we’re thrilled that worked out so well for you.

Thanks again for the recommendation and kind words. We’d love to help with any future projects you have in mind!

Many thanks. Bob

Rated 5 out of 5 stars

Robert gave me excellent advice on…

Robert gave me excellent advice on frame options and explaining his reasonings which was good to know and interesting. I was after a certain look and he’s managed it perfectly, great craftsmanship!
Really nice quality.
An overall pleasure to deal with. Will definitely return in future.
Thanks again Bob

27 March 2025
Unprompted review
First4Frames logo

Reply from First4Frames

Hi Neil,

Thank you so much for your kind words! I’m really glad we could help you find the perfect frame and explain the options clearly. It’s great to hear you’re happy with the craftsmanship and quality. We look forward to welcoming you back in the future!

Thanks again for choosing us!
Best regards,
Bob

Rated 5 out of 5 stars

Fantastic Service

Can't thank Robert enough for the fabulous job he did framing my Great Uncle's Glengarry & medals. He went above & beyond to give us such a special memory for our family to treasure for years to come.

22 November 2024
Unprompted review
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Reply from First4Frames

Thank you so much for your kind words and thoughtful review! We're thrilled to hear that our work exceeded your expectations. Framing something as meaningful as your Great Uncle's Glengarry and medals was truly an honor, and we're so pleased we could help create a cherished memory for your family.

We were also delighted to assist with the replacement ribbons for the medals and sourcing the missing badge for the Glengarry—it’s always a privilege to help bring such treasured pieces to life.

If there’s anything else we can assist with in the future, please don’t hesitate to reach out. Thank you for trusting us with such a special project!

Best wishes,
Bob

Rated 5 out of 5 stars

Excellent service.Thank you

Excellent service with attention to detail of customer requirements. I very pleased with print purchased and framed. Also packaged very securely.
Isobel MacEachen.

12 November 2024
Unprompted review
First4Frames logo

Reply from First4Frames

Dear Isobel,

Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We’re thrilled to hear that you’re pleased with your framed print and that our service met your expectations. Ensuring attention to detail and securely packaging your artwork are top priorities for us, so it’s fantastic to know that these efforts made a difference for you.

We truly appreciate your support and hope you enjoy your print for years to come. If you ever need anything else, please don’t hesitate to reach out!

Warm regards,
Bob

Rated 5 out of 5 stars

Efficient and speedy service

Efficient and speedy service. Bob knows his stuff and I’m happy to go with his recommendations as far as framing is concerned. There really is no better framer. I have used Bob at First 4 Frames on many an occasion for picture framing and canvas stretching! Highly recommend

30 October 2024
Unprompted review
First4Frames logo

Reply from First4Frames

Thank you so much for your glowing review and for your continued trust in First4Frames! It’s always a pleasure working with you, and Bob will be delighted to hear your kind words. His expertise and dedication to ensuring the perfect frame for every piece are what we strive for, and we’re thrilled that his recommendations have consistently impressed you.

Your recommendation means the world to us, and we look forward to helping you with your next project. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Warm regards,
Bob

Rated 5 out of 5 stars

Bob at First4frames is first class

Bob at First4frames is first class. His knowledge, attention to detail, advice, workmanship and customer service is second to none. He has done two pictures for us now and both are amazing. Two quick snaps taken on an iphone turned into beautifully framed masterpieces. Highly highly recommend First4frames for any framing/printing needs you may have. Just give them a call or pop along for no obligation advice.

5 August 2024
Unprompted review
First4Frames logo

Reply from First4Frames

Thank you so much for your fantastic review! We're delighted to hear that you had such a great experience with Bob at First4frames. It's wonderful to know that his expertise, attention to detail, and customer service stood out to you. We're thrilled that your two pictures turned out beautifully framed. Your high recommendation means a lot to us. If you ever need more framing or printing services, feel free to call or visit us anytime.
Thank you for choosing First4frames!

Rated 5 out of 5 stars

Great product and service

I had a bespoke item I needed framed, signed football boots that I wanted to gift to a family member. Bob came up with the perfect solution and First 4 Frames produced an excellent product with quick turnaround. Delighted with the service.

3 July 2024
Unprompted review
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Reply from First4Frames

Dear Greig,
Thank you so much for your wonderful review! We're thrilled to hear that you are delighted with the service and the framed football boots. Bob and the team at First 4 Frames always strive to find the perfect solutions for bespoke items, and we're glad we could meet your expectations with a quick turnaround. Your kind words mean a lot to us, and we hope your family member loves the gift!

Best regards,
Bob

Rated 5 out of 5 stars

Best framer in Falkirk area.

Excellent service quick response reasonably priced.
Good selection of frames to choose from and finished to a high standard.

28 May 2024
Unprompted review
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Reply from First4Frames

Dear Ivor,

Thank you so much for your kind words and for taking the time to leave such a positive review! We are thrilled to hear that you consider us the best framer in the Falkirk area.

It's wonderful to know that you appreciated our quick response, reasonable pricing, and the selection of frames we offer. We take great pride in ensuring that our customers receive excellent service and high-quality finished products.

If you ever need our services again or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
Bob

Rated 5 out of 5 stars

An amazing company

An amazing company, with first class customer service. Bob went out his way to help us source a print and frame it in a very short time frame. He kept us updated at all times in the process, and definitely went above and beyond!

10 May 2024
Unprompted review
First4Frames logo

Reply from First4Frames

Hi Karen,

Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with our company and that our customer service exceeded your expectations. We are delighted to know that our efforts were appreciated. We always strive to go above and beyond for our customers, and it's fantastic to hear that we succeeded in helping you with your print and frame in such a short time frame.

If you need any further assistance or have any more projects in the future, please don't hesitate to reach out. Thank you once again for your kind words!

Best regards,
Bob Mackintosh
First4frames

Rated 5 out of 5 stars

I am a professional photographer......

I am a professional photographer and I always tell my clients to have their prints printed here. I also have my own personal prints done here too. I wouldn't go anywhere else. Bob is very professional and friendly and always gets the job done to a very hi spec. Highly recommended 5*

22 April 2024
Unprompted review
First4Frames logo

Reply from First4Frames

Dear Tracey,

Thank you for your glowing review! It's truly great to hear that you entrust us not only with your clients' prints but also with your own personal ones. Your unwavering loyalty means the world to us.

We take great pride in delivering top-notch service and ensuring that every print meets the highest standards. Knowing that we've consistently met your expectations is the greatest reward we could ask for.

We're honored to have earned your recommendation and your five-star rating. Rest assured, we'll continue to uphold our commitment to professionalism and excellence with every print job.

Looking forward to serving you and your clients again soon!

Warm regards,
Bob

Rated 5 out of 5 stars

A quality item with great service

The picture I purchased was greatly received as a gift for a family member. Bob kept me informed via email regarding the order and the delivery details. When FedEx failed to collect the item, Bob informed me straight away and he had already took action to request DHL collect and deliver the item. The item was delivered without damage. Great service.

17 April 2024
Unprompted review
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Reply from First4Frames

Hi Dan,

Thank you so much for taking the time to share your experience! We're thrilled to hear that the framed print was greatly received as a gift for your family member. It's fantastic to know that our efforts in keeping you informed throughout the order and delivery process were appreciated.

While we regret any inconvenience caused by the initial hiccup with FedEx, we're glad that we could swiftly address the issue by arranging for DHL to collect and deliver your item promptly, ensuring it reached you without any damage.

We truly value your support and trust in us. Should you ever need assistance in the future or have any further inquiries, don't hesitate to reach out.

Warm regards,

Bob

Rated 5 out of 5 stars

Complex framing made simple.

A complex box frame with multiple items in it of differing shapes, materials and sizes.
Great advice and skill to make the image I had in my head into a practical reality.
End result is brilliant.

14 April 2024
Unprompted review
First4Frames logo

Reply from First4Frames

Dear Andrew,

Thank You for Your 5-Star Review!

Thank you so much for taking the time to share your experience with us on Trustpilot! We're absolutely thrilled to hear that you were pleased with the complex box frame we crafted for you.

It was a pleasure working on your project and bringing your vision to life. We take pride in providing great advice and utilizing our skills to transform ideas into tangible realities. Knowing that the end result exceeded your expectations truly means the world to us.

If you ever have more projects or ideas in mind, please don't hesitate to reach out. We'd love to work with you again and continue creating brilliant pieces together.

Thanks again for choosing us, and we appreciate your support!

Best regards,

Bob

Rated 5 out of 5 stars

Our son’s wedding was a wonderful…

Our son’s wedding was a wonderful occasion and we now have a lovely reminder of the day. We couldn’t decide which pictures to use but Bob solved that with design that incorporated them all. We’re so pleased we’ve just ordered another framed pic of one of our grandchildren. Great service.

5 April 2024
Unprompted review
First4Frames logo

Reply from First4Frames

Dear Archie,

Thank you so much for sharing your experience with us! We're thrilled to hear that your son's wedding was a wonderful occasion and that our work could provide you with such a lovely reminder of the day. It's fantastic to know that Bob was able to help you navigate through the selection process and create a design that incorporated all the cherished moments.

We're honored that you've chosen to order another framed picture of one of your grandchildren, and we're delighted to have the opportunity to continue serving you. Providing great service and helping you preserve precious memories is what we strive for, and we're grateful for your kind words.

If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing us to be a part of your special moments.

Warm regards,
Bob

Rated 5 out of 5 stars

Amazing end2end experience

I cannot recommend First4Frames highly enough. Bob is exceptional at what he does, and I would never consider going anywhere else. Reasonable prices, quick turnaround and superb quality.

28 March 2024
Unprompted review
First4Frames logo

Reply from First4Frames

Dear Gemma,

Thank you so much for your incredibly kind words and for taking the time to share your experience with First4Frames on Trustpilot. We are absolutely thrilled to hear that you had such a positive experience with us.

Bob and the rest of our team take great pride in delivering exceptional service and ensuring that our customers receive top-notch quality at reasonable prices. It's fantastic to hear that our efforts have left such a lasting impression on you.

Your recommendation means the world to us, and we truly appreciate your support. Should you ever need anything in the future or have any questions, please don't hesitate to reach out. We're always here to help!

Warm regards,

Bob
First4Frames

Rated 5 out of 5 stars

Expert service

Bob's expertise and willingness to give the Client the best and appropriate product is second to none.
Delighted with the framing options and outcome. Cann ot wait to get them on the walls!

22 March 2024
Unprompted review
First4Frames logo

Reply from First4Frames

Dear Neil

Thank you so much for taking the time to share your experience with us on Trustpilot. We're thrilled to hear that you found our expertise and dedication to providing you with the best product exceptional.

At First4frames we strive to offer top-notch service and quality framing options, and it's fantastic to know that you're delighted with the outcome. We can't wait for you to display your framed pieces on your walls!

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.

Thank you once again for choosing First4frames

Warm regards Bob

Rated 5 out of 5 stars

Fantastic service

Fantastic service
I would recommend anybody that wants a first class service and product to use this company no fuss great advice with a bespoke finish no messing around waiting forever to get the frames done
Really appreciate your help

2 March 2024
Unprompted review
First4Frames logo

Reply from First4Frames

Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience with our service and products. Providing top-notch service and ensuring a bespoke finish is always our priority, and it's wonderful to know that we hit the mark for you. Your recommendation means the world to us, and we're grateful for the opportunity to assist you. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!

Rated 5 out of 5 stars

Took a picture along to get framed

Took a picture along to get framed. It was a Christmas present and had left it late to get completed but they turned it round very quickly. The quality of work was great and very happy with the price.

18 December 2023
Unprompted review
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Reply from First4Frames

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that we could meet your expectations, especially during the busy holiday season.

We understand the importance of timely service, especially when it comes to special occasions like Christmas, and we're delighted that we could turn around your framed picture quickly. It's fantastic to know that you are pleased with the quality of our work and found our pricing reasonable.

Customer satisfaction is our top priority, and your kind words serve as motivation for us to continue delivering excellent service. If you ever have more framing needs or any other inquiries, feel free to reach out. We appreciate your trust in us.
Bob

Rated 5 out of 5 stars

Framed photos ready on time

Framed photos ready on time
And good advice given on how to place the photos in the frame
Very happy with the result
Will use his firm again

12 January 2024
Unprompted review
First4Frames logo

Reply from First4Frames

Dear Brenda
Thank you so much for taking the time to leave such a wonderful 5-star review! We are thrilled to hear that your framed photos were ready on time and that you found the advice on placing them in the frame helpful. It's always our goal to provide not only a quality product but also excellent service, and we're delighted that we could meet your expectations.

We look forward to the opportunity to serve you again in the future. If there's anything specific you loved about your experience or if you have any suggestions for improvement, feel free to let us know. Your feedback is invaluable to us!

Thank you once again for choosing our firm, and we can't wait to assist you with your next project.

Best regards,

First4frames Team

Rated 5 out of 5 stars

Very happy again with my Aluminium…

Very happy again with my Aluminium print from Bob. Quality is first class.
That’s 3 big prints I’ve had done here and all are brilliant.

11 January 2024
Unprompted review
First4Frames logo

Reply from First4Frames

Dear David,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you are very happy once again with the aluminum print from First4frames. Knowing that you find the quality to be first-class and that this marks your third successful experience with us truly makes our day.

We appreciate your continued trust in our services and the opportunity to contribute to your art collection. If there's ever anything specific you'd like us to know or if you have any more projects in mind, don't hesitate to reach out. We're here to help and deliver excellence.

Thanks again for being a valued customer, and we look forward to assisting you with any future printing needs.

Best regards,

First4frames Team

Rated 5 out of 5 stars

Excellent framing and service

As a company, McTear's, we have worked with Bob and First4Frames on many occasions and are 100% delighted with the results. It really is a pleasure to work with Bob who provides a very high quality and efficient service in framing and all things related.

22 December 2023
Unprompted review
First4Frames logo

Reply from First4Frames

Thank you immensely for taking the time to share your positive experience with First4frames and our collaboration with Mctears. We are delighted to learn that you are 100% satisfied with the results.

It's truly a pleasure for us as well to work with McTears, and we are thrilled that our commitment to delivering a high-quality and efficient framing service has met your expectations. Your feedback reinforces our dedication to excellence in all aspects related to framing.

We appreciate your ongoing partnership and look forward to many more successful collaborations. If there's ever anything specific you'd like us to focus on or if you have further feedback, please feel free to reach out.

Thank you once again for your kind words, and we are honored to have the opportunity to contribute to your satisfaction.
Bob

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