FIRST4MAGNETS Reviews 25,729

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

When you're tired of getting cheap and weak magnets, you need these guys! Well-packaged, fast shipping, and most importantly -QUALITY CONTROL! Every order has been flawless (or as close as humanly pos... See more

Company replied

Rated 5 out of 5 stars

I’ve had magnets before from First4Magnets so knew where to look for small but strong magnets to hold up a bedsheet with no creasing or bagging against our steel garage doors as a screen for our outdo... See more

Company replied

Rated 5 out of 5 stars

I wanted a strong but small magnet to help my folding bike stay together as I'd added a bit of kit which meant the original magnet no longer reached the joining plate. Michelle at first4magnets was s... See more

Company replied

Rated 4 out of 5 stars

These magnets (10mm diameter, 3 mm thick , 2.1kg break) were just what was required to superglue to rope end caps to make a lanyard magnetic breakaway. Ordering was easy and delivery prompt.

Company replied

Company details

  1. Tool shop

About FIRST4MAGNETS

Written by the company

First4magnets.com, a division of Magnet Expert Ltd, is a pioneering company at the forefront of magnet technology. We are undertaking new magnetic applications everyday, that were considered impossible yesterday. We have an comprehensive range of Magnets, Neodymium Magnets and Magnetic Accessories which are all available on a Next Day service from our UK warehouse stock of over 20,000,000 magnets.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26k reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Shocking

Hi
Three of our magnets have desintregated
We have requested you send us replacements
Ed

10 October 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

Hi Eddie,

Firstly, thank you for taking the time to leave your feedback, it is greatly appreciated. We are sorry to hear that your magnets arrived damaged.

Please be assured, a member of our customer care team will be in contact with you to resolve this issue. Alternatively, please feel free to contact the team on 0845 519 4701 or email at sales@magnetexpert.com and will be more than happy to answer any questions you may have.

Thanks again,
Aine O’Hare
Digital Marketing Executive

Rated 2 out of 5 stars

A couple of magnets arrived chipped

A couple of magnets arrived chipped, but very good after sales service and quick offer of replacements.

10 October 2023
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Reply from FIRST4MAGNETS

Hi Jeanette,

Firstly, thank you for taking the time to leave your feedback, it is greatly appreciated. We are sorry to hear that your magnets arrived chipped.

We are happy you got the help you needed from our team and your issue was resolved.

We are always looking at ways to improve, so we would love to know how we could have made this experience better for you after this was resolved :)

Please feel free to contact our team on 0845 519 4701 or email sales@magnetexpert.com and we will be more than happy to help with any more queries!

Thanks again,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Ordered Magnets

Ordered Magnets. Was given delivery date. Magnets arrived on promised date. Just what I ordered.

9 October 2023
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Reply from FIRST4MAGNETS

We are over the moon to receive your feedback Kenneth! Thanks for taking the time to let us know.

Yours sincerely,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Amazing quick delivery

Amazing quick delivery, The magnets are top quality and exactly what I wanted. My new go to place,and amazing price too boot

9 October 2023
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Reply from FIRST4MAGNETS


We’re delighted to hear about your experience Shaun! Thanks for letting us know. Additionally, we’d love to see a picture of the magnets in action, please feel free to send any images you may have to sales@first4magents.com!

Thanks again,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Easy to order

Easy to order
Arrived in good time
Perfect for my purpose and would buy again from First4Magnets

9 October 2023
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Reply from FIRST4MAGNETS

We’re delighted to hear you received exactly what you wanted Linda. We’d love to see a quick picture of the magnets being used! If you would like to send us any pictures, please send them to sales@first4magnets.com. Thanks again.

Warm wishes,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Great service

Great service, very fast delivery and very well packaged.

9 October 2023
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Reply from FIRST4MAGNETS

We appreciate you taking the time to leave your positive feedback Kevin. Enjoy your magnets!

Kind regards,
Aine O’Hare
Digital Marketing Executive

Rated 3 out of 5 stars

Magnets

Magnets look good but not that strong

9 October 2023
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Reply from FIRST4MAGNETS

Hi Peter,

Firstly, thank you for taking the time to leave your feedback, it is greatly appreciated. We are sorry to hear that your magnets were not as strong as required.

Please be assured, a member of our customer care team will be in contact with you to resolve this issue. Alternatively, please feel free to contact the team on 0845 519 4701 or email at sales@magnetexpert.com and will be more than happy to answer any questions you may have.

Thanks again,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Items as described, safely packaged.

Items as described, well packaged and fast delivery

9 October 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS


Thank you for taking the time to leave your review Andrew, we are delighted to hear about your experience.

Thanks again,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

All fine thanks

Good strong magnets thanks.

6 October 2023
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Reply from FIRST4MAGNETS


We are over the moon to receive your feedback Richard! Thanks for taking the time to let us know.

Yours sincerely,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Excellent quality

Excellent quality, good value, fast delivery. Dorothea

5 October 2023
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Reply from FIRST4MAGNETS

We are really pleased to hear about your positive experience Dorothea. Thanks for taking the time to let us know your thoughts.

Kind regards,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Good quality products

Good quality products and service.

6 October 2023
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Reply from FIRST4MAGNETS

We’re delighted to receive your feedback Elisa. Thanks very much for your kind words.

Warm regards,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Wanted a magnet for an open evening at…

Wanted a magnet for an open evening at school. Got it to me well packaged.

2 October 2023
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Reply from FIRST4MAGNETS


We’re delighted to hear you received exactly what you wanted Stewart. We’d love to see a quick picture of the magnets being used! If you would like to send us any pictures, please send them to sales@first4magnets.com. Thanks again.

Warm wishes,
Aine O’Hare
Digital Marketing Executive

Rated 3 out of 5 stars

Magnets good but looks like reverted to…

Magnets good but looks like reverted to the poor quality rubber covers :-(

5 October 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

Hi Mark,

Firstly, thank you for taking the time to leave your feedback, it is greatly appreciated. We are sorry to hear that you were not happy with the quality.

Please be assured, a member of our customer care team will be in contact with you to resolve this issue. Alternatively, please feel free to contact the team on 0845 519 4701 or email at sales@magnetexpert.com and will be more than happy to answer any questions you may have.


Rated 5 out of 5 stars

Excellent service.

Lee was very helpful, plus very quick delivery.

4 October 2023
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Reply from FIRST4MAGNETS

Your review has put a smile on our face. Thanks for letting us know about your experience.

Warm wishes,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Quick delivery of an excellent quality…

Quick delivery of an excellent quality product
many thanks

2 October 2023
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Reply from FIRST4MAGNETS

We certainly aim to please. and we’re delighted that you enjoyed your experience with us Dave. Thanks for your review today :)

Best wishes,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Sorting out my folding bike

I wanted a strong but small magnet to help my folding bike stay together as I'd added a bit of kit which meant the original magnet no longer reached the joining plate.
Michelle at first4magnets was super helpful. It wasn't a problem she'd had to solve before, but she made lots of good suggestions. And it works. I'm very happy with the solution.

2 October 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We certainly aim to please. and we’re delighted that you enjoyed your experience with us. I will let the team know! Thanks for your review today :)

Best wishes,
Aine O’Hare
Digital Marketing Executive

Rated 4 out of 5 stars

The magnets came when they said they…

The magnets came when they said they would, and overall the magnets are good quality. However some of my magnets came broken.

2 October 2023
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Reply from FIRST4MAGNETS

Hi Danayal,

Firstly, thank you for taking the time to leave your feedback, it is greatly appreciated. We are sorry to hear that some of the magnets arrived broken.

Please be assured, a member of our customer care team will be in contact. Alternatively, please feel free to contact the team on 0845 519 4701 or email at sales@magnetexpert.com and will be more than happy to answer any questions you may have.

Thanks again,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Super magnets

Very quick delivery and a very helpful technical department
Thank you

2 October 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We’re delighted to receive your feedback. Thanks very much for your kind words.

Warm regards,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Ace just what I ordered nice price

Ace just what I ordered nice price
Rapid delivery!!!
Thanks

2 October 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We’re delighted to receive your feedback Stephen. Thanks very much for your kind words.

Warm regards,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Good all-round performance

Decent website with clear explanation of the various magnets, Straightforward ordering and delivery time met.

2 October 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We certainly aim to please. and we’re delighted that you enjoyed your experience with us. Thanks for your review today :)

Best wishes,
Aine O’Hare
Digital Marketing Executive

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