FIRST4MAGNETSReviews 

25,730
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

When you're tired of getting cheap and weak magnets, you need these guys! Well-packaged, fast shipping, and most importantly -QUALITY CONTROL! Every order has been flawless (or as close as humanly pos... See more

Company replied

Rated 5 out of 5 stars

I’ve had magnets before from First4Magnets so knew where to look for small but strong magnets to hold up a bedsheet with no creasing or bagging against our steel garage doors as a screen for our outdo... See more

Company replied

Rated 5 out of 5 stars

I wanted a strong but small magnet to help my folding bike stay together as I'd added a bit of kit which meant the original magnet no longer reached the joining plate. Michelle at first4magnets was s... See more

Company replied

Rated 5 out of 5 stars

Although the item was dispatched via Ireland and the Client advised, in an email sent directly back to me I was advised the problem had been noted. The parcel arrived a couple of days later Easy t... See more

Company replied

Company details

  1. Tool shop

About FIRST4MAGNETS

Written by the company

First4magnets.com, a division of Magnet Expert Ltd, is a pioneering company at the forefront of magnet technology. We are undertaking new magnetic applications everyday, that were considered impossible yesterday. We have an comprehensive range of Magnets, Neodymium Magnets and Magnetic Accessories which are all available on a Next Day service from our UK warehouse stock of over 20,000,000 magnets.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

26k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(25,730)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They will rip you off, as they DO charge for calls

Don’t phone these people as they will rip you off. Although their website claims that calls to them are free, they charged me £13.47 for a call recently.
I spoke to my provider, who confirmed that I had been charged £1.02 by them for the call and that their records show First4Magnets had charged £13.47

8 September 2023
Unprompted review
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

Hi Eileen, we are sorry for the unexpected charge however the funds actually go directly to your provider as they run your phone contract/service, not Magnet Expert.

As a supplier, we value our customers, and whilst we can't warrant refunding for something that we did not charge for, we would be more than willing as a one-off goodwill gesture, to offer you the £14.00 as credit for your first purchase, as I believe you have not ordered with us before.

Our customer care team has contacted you directly via email, so we would urge you to please check your inbox. We hope this can be resolved for you.

Thanks,
Aine O'Hare
Marketing Executive

Rated 5 out of 5 stars

very quick

very quick, well packaged, all good

22 September 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We certainly aim to please Thomas and we’re delighted that you enjoyed your experience with us. Thanks for your review today I will be glad to let the rest of the team know :)

Best wishes,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Excellent product

Excellent product, packed and dispatched speedily.

21 September 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We are thrilled to hear you were happy with the product & speed of delivery Andrew, thank you for your review!

Many thanks,
Alex Watson
Digital Marketing Manager

Rated 5 out of 5 stars

Stronger then I expecte

Stronger then I expecte

Great service, well packaged

21 September 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We're pleased to hear you were happy with the strength of the magnets, thank you for your review :)

Best wishes,
Alex Watson
Digital Marketing Manager

Rated 5 out of 5 stars

Good communications and service .

Good communications and service .
Goods arrived in good time .

20 September 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We appreciate you taking the time to leave your positive feedback Rob. Enjoy your magnets!

Kind regards,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

These magnets are top notch!!!

These magnets are not for the faint hearted, one literally flew out my hand to reach the other and smashed!!! They are very strong and they have been doing an amazing job for what I used them for! I will be buying another set of 10 again! AMAZING!!!

Also prior to my purchase I called and had a good convo with one of the workers and he knew his stuff, he advised me on the right ones to get, and he was right more than enough for the job!

20mm dia x 3mm thick N42 Neodymium Magnet - 4.6kg Pull (Pack of 10)

19 September 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We certainly aim to please Mikey and we’re delighted that you enjoyed your experience with us. Thanks for your review today I will be glad to let the rest of the team know :)

Best wishes,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

ideal

These magnets were ideal for attaching battery lighting in my dolls house.

19 September 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We’re delighted to hear about your experience! Thanks for letting us know. Additionally, we’d love to see a picture of the magnets in action, please feel free to send any images you may have to my email aohare@ellismather.com or tag us on our socials @THEFIRST4MAGNETS !

Thanks again,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

As ordered

Quick delivery, High Quality

25 September 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We are really pleased to hear about your positive experience John. Thanks for taking the time to let us know your thoughts.

Kind regards,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Delivered as promised in two days

Delivered as promised in two days. Safely packed with keepers. Can't ask for more.

19 September 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We’re delighted to receive your feedback Harry. Thanks very much for your kind words.

Warm regards,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

My Go-To

My go-to for magnets for scale modeling purposes.Price is reasonable, the product does what it says on the tin and delivery is always very quick.

18 September 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

Thank you very much for taking the time to leave your feedback Tom. We are so happy to hear you received exactly what you wanted :D
Additionally, we’d love to see a picture of the magnets in action, please feel free to send any images you may have to my email aohare@ellismather.com or tag us on our socials @THEFIRST4MAGNETS !

Thanks again,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Ticks all the boxes.

Quality, price & service Great.

15 September 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We appreciate you taking the time to leave your positive feedback Oliver. Enjoy your magnets!

Kind regards,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Recommended for magnets

Good range of magnets clearly described on the web site, the ordering process was easy, delivery was prompt - I got what I wanted.

14 September 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We certainly aim to please Chris. We’re delighted that you enjoyed your experience with us. Thanks for your review today :)

Best wishes,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

That’s what we like to hear. A quick, hassle free service. We appreciate you taking the time to let us know.

Thanks again,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Very easy to deal with

Good product, communication and arrived next day as promised

14 September 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We’re over the moon to hear about the efficient service you received David. Thanks for feeding back to us.

Warm wishes,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars

Good shop!

Website so detailed yet easy to negotiate. Expansive product applications.
Delivery next day no problems!

13 September 2023
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

Thanks for your review Rob. We’re really pleased you received your magnets quickly!

Warm regards,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We are delighted to hear you would recommend us Julian! Thank you ever so much for taking the time to leave your feedback, we really appreciate it!

Yours sincerely,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

That’s what we like to hear Philip. A quick, hassle free service. We appreciate you taking the time to let us know.

Thanks again,
Aine O’Hare
Digital Marketing Executive

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