First Class Watches Reviews 

I want to share my complete satisfaction with this company, their service and customer support.

I had an issue with the engraving charge due to a technical error, but the customer service team handled it quickly, transparently, and professionally. The watch arrived promptly and the engraving looks excellent.

In a sea of online retailers, it’s the quality of customer care that makes the difference, and First Class Watches definitely delivered on that. I’m very happy with both the product and the service and would happily order again.

Very pleased with purchase,fast reliable service received.
Would recommend.

Beautiful looking watch received at a discounted price. Good communication and delivery very fast. Sent wrist measurement to have bracelet altered so could wear unfortunately too many links removed so need to go to local jewelers to add links. First class watches did include the removed links so all good

Nice little watch, arrived quickly and very pleased with it. Have worn it constantly since.

I purchased the Casio GW-BX5600-1A1 model from them, a watch I still don’t understand why isn’t sold in Germany. Their customer service was very attentive and helpful throughout the entire process. Most importantly, I paid exactly the price I saw on the website. Tthere were no extra customs fees or hidden charges. On top of that, they shipped it very quickly with DHL Express. Many thanks to them!

Absolutely straight forward. Watch well packed and arrived as expected.

Have owned a couple of casio G Shock watches over quite a few years in the building trade, my last was a bit of a 'Triggers Broom' with a new bezel, strap and pins so I decided it was time for replacement. Not wanting to splash out to much I trawled through good used ones on eBay, gumtree etc. There were plenty out there at reasonable prices and the I stumbled upon First Class Watches advertising the watch that I wanted but slightly hirer price that I was prepared to. I made them an offer and asked for free delivery to my delight they agreed. This watch was duly dispatched, brand new, with warranty from a reputable watch supplier for only £10 more than I could of purchased a second hand one with no warranty.

Great service from staff and loved the watch and good price

Satisfactory experience

Excellent choice of watches. I am very satisfied with the watch I purchased which was accurately presented on the website. It was delivered promptly and safely.

Bought a Hanhart 417ti Flieger from First Class Watches recently. Absolutely premium service. Can't fault them, from start to finish the whole process was faultless. Will definitely buy from them again.

May 2026

I have bought a few watches from them and they have been great with service and prices.
Prompt responses and quick delivery.
They also provide postage reimbursement for returns.

The variety of brands they have is great.

So happy with my purchase! Quality watch, better price than anywhere & speedy delivery. I was hesitant to buy from a site I hadn’t used before but checked reviews on here first and saw good things & I’m so glad I went ahead.

Genuine Watches with competitive prices. Fast delivery.

Great and speedy service and a really good product!

Cheaper than in other places, very quick delivery.

Outstanding from order to delivery.
Got an excellent price for my watch, then got a 10% saving as a new customer - very nice!
The watch was despatched and arrived, all within 24 hours from my initial order to it being on my wrist.
Amazing service and speed!

Can’t fault service. Arrived on time and well packaged