Matthew Lockett helped me educate on trust accounts. Pujan from Cupertino helped me set up trust accounts. Both of them been extremely helpful.I’ve been member at first tech for 50 years and I’m glad... See more
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I was extremely satisfied with the help I received on September 25th by Mithu Shamar. She was very patient and took time to help me solve my financial problem. She was outstanding in meaning me feel c... See more
Friendly associates, quick service. Joshua helped me out, he was great! Very personable, was able to help me with my issue quickly and without any trouble. 10/10
Add a few questions regarding securely received funds from third parties. Mithu listened carefully and provided four options to handle transfers securely. Explained each of them in detail to me. M... See more
Company replied
Company details
- Federal Credit Union
- also in
- Car finance and loan company
- Credit union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Cupertino
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Contact info
19960 Stevens Creek Boulevard, 95014, Cupertino, CA, United States
- +1 855-855-8805
4.8
Excellent
54 reviews
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Matthew Lockett helped me educate on…
Matthew Lockett helped me educate on trust accounts. Pujan from Cupertino helped me set up trust accounts. Both of them been extremely helpful.I’ve been member at first tech for 50 years and I’m glad to be member here. Thank you Pujan and Matthew.
1 October 2026
Unprompted review
The team at First Tech is awesome
The team at First Tech is awesome! Very helpful and always welcoming. I love the app. Zelle using iPhone should be faster.
30 September 2026
Unprompted review
Excellent experience
Friendly associates, quick service. Joshua helped me out, he was great! Very personable, was able to help me with my issue quickly and without any trouble. 10/10
30 September 2026
Unprompted review
I was extremely satisfied with the help I received.
I was extremely satisfied with the help I received on September 25th by Mithu Shamar. She was very patient and took time to help me solve my financial problem. She was outstanding in meaning me feel comfortable. I left feeling that my problem was successfully solved.
25 September 2026
Unprompted review
Joshua is very professional
Joshua is very professional, I appreciate his help.
Also, all of your staff is very kind and welcoming.
11 September 2026
Unprompted review
Adrian Alanis was very helpful in…
Adrian Alanis was very helpful in answering our questions and made suggestions on ways to further prevent potential scams aimed at getting to our First Tech bank accounts. He offered information above and beyond our questions so that we left very knowledgeable of the best ways to protect our money when making payments from our accounts.
3 September 2026
Unprompted review
Tanya Huynh was very helpful and very knowledgeable
Tanya Huynh was very helpful and supported. She answered all my questions and helped me get the information I needed. Definitely was someone who i would talk to again
17 August 2026
Unprompted review
Khalia Thomas just helped me and my…
Khalia Thomas just helped me and my husband workout some banking questions and concerns regarding our branch closing the end of September in San Diego. She walked me through everything we will need going forward. She was so patient with me as I am not very tech savvy. Thank you for your help and now I feel confident that if anything happens in the future I can get help from Khalia. Linda Dorman 25 year customer of First Tech.
13 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Add a few questions regarding securely…
Add a few questions regarding securely received funds from third parties.
Mithu listened carefully and provided four options to handle transfers securely. Explained each of them in detail to me.
Much appreciated her information and with she made another First Tech customer happy.
Thank you.
30 June 2026
Unprompted review
Reply from First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Excellent Customer Service
Francisco helps clarify some of my auto loan questions. He was patient and knowledgeable . I am very satisfied with the service!
26 June 2026
Unprompted review
Reply from First Tech - Cupertino
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
very helpful
8 June 2026
Unprompted review
Reply from First Tech - Cupertino
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
I worked with Krishna to open my new…
I worked with Krishna to open my new account with First tech, and she made the entire process smooth and hassle-free. She was very patient, professional, and took the time to answer all my questions thoroughly. I really appreciated her support and clear guidance throughout the process. I would definitely recommend First Tech.
26 May 2026
Unprompted review
Reply from First Tech - Cupertino
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Henning provided excellent help.
We thought Henning was super helpful in helping set up our personal accounts. He was nice, professional, and efficient.
26 May 2026
Unprompted review
Reply from First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Opened another couple of CDs today
Opened another couple of CDs today. Adrian Alanis covered everything for me.
Prompt in and out 10 minute service.
Will be back for more!
23 May 2026
Unprompted review
Reply from First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Josh was super helpful and friendly!
22 May 2026
Unprompted review
Reply from First Tech - Cupertino
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Joshua helped me and was so nice and…
Joshua helped me and was so nice and friendly, he explained everything and we were able to accomplish what I went in for.
15 May 2026
Unprompted review
Reply from First Tech - Cupertino
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Mithu was a fantastic help!
Mithu was a fantastic help!
A great experience all around 🤩
8 May 2026
Unprompted review
Reply from First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Friendly and knowledgeable representative
The financial solutions rep, Joshua Montes De Oca was very knowledgeable and friendly. He fixed my problem in less than 5 minutes and I was on my way.
30 April 2026
Unprompted review
Reply from First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
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