First Tech - Keizer Station Reviews 

39
TrustScore 5 out of 5

4.8

6015 Ulali Drive, 97303 Keizer, OR, US


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Rated 5 out of 5 stars

Jose did an excellent job of presenting information that actually didn't end up in our favor. Jose delivered it in a way that was professional, friendly, and with empathy. This is a hard balance to ma... See more

Company replied

Rated 5 out of 5 stars

We had questions about a loan we had applied for online. Jessie Garcia made a call & resolved all issues & instructed us on what was needed to finish the process. Very friendly, professional & also in... See more

Company replied

Rated 5 out of 5 stars

Thank you Juan Diaz for your great help today. He was professional, kind, attentive and patient. He answered all questions and explained everything with detail, in a manner we understood. Exceptional... See more

Company replied

Rated 5 out of 5 stars

Juan Diaz at Keizer branch is always so helpful. He takes his time and reviews your accounts to see if there are any benefits you are not using to get the maximum out of your banking. Excellent servi... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car finance and loan company
  3. Credit union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Keizer Station

Written by the company

logo

Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Community commitment
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Contact info

4.8

Excellent

TrustScore 5 out of 5

39 reviews

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4.8

All reviews

(39)

3,984 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jose did an excellent job of presenting…

Jose did an excellent job of presenting information that actually didn't end up in our favor. Jose delivered it in a way that was professional, friendly, and with empathy. This is a hard balance to maintain in customer service and I believe Jose exceeded excellent customer service. Please have him train others. Thank you!

30 June 2026
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Jessie has been awesome

Jessie has been awesome, he has helped me immediately instead of waiting an hour.

27 June 2026
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Juan was a great help as always.

Juan was a great help as always.

24 June 2026
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Newly weds helped!

Came in needing a lot of help and Jessie got us everything we asked for done and more! Extremely helpful! Looking forward to working with him and this bank in the future.

12 June 2026
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

The service is great and the…

The service is great and the representative was knowledgeable and very nice.

22 May 2026
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Juan Diaz was exceptional in his…

Juan Diaz was exceptional in his assistance and personable attitude and the thoroughness with which he walked me through to a happy conclusion.

18 March 2026
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

They always seem to figure it out

They always seem to figure it out, the State St branch is not as good as the Keizer Branch. State St is more stuffed shirt kind of attitude and just not as welcoming as the Keizer Branch.

31 March 2026
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Juan Diaz is great to work with!

Juan Diaz is great to work with! Courteous, professional and happy to serve.

31 March 2026
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Juan Diaz at Keizer branch

Juan Diaz at Keizer branch is always so helpful. He takes his time and reviews your accounts to see if there are any benefits you are not using to get the maximum out of your banking. Excellent service every time

19 March 2026
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Very helpful.

Juan was very helpful.

7 March 2026
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Best credit union ever

Best credit union ever, everyone is so helpful.

20 February 2026
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Thank you Juan Diaz for your great help…

Thank you Juan Diaz for your great help today. He was professional, kind, attentive and patient. He answered all questions and explained everything with detail, in a manner we understood. Exceptional service, thank you for going above and beyond.

5 February 2026
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Everyone wants to go where they know your name

In all my years I have never had bankers sit down and help me like I've had with Juan and A.J. Huy. They made me feel like family and personally helped me with my tech mistakes. The premier account is fantastic, rates are very good, and I can talk to A.J. when I have questions or needs. My wife and I are currently working with Ryan Johnson on moving one of our IRA to a Addison Financial account. We are older people who are not very "tech" savvy but everyone has shown us patience and help.

19 April 2025
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Kyle was super helpful so that my Niece…

Kyle was super helpful so that my Niece could get a replacement card. We were in and out in no time and we felt appreciated! Good staff

31 October 2025
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Love coming to the keizer branch

Love coming to the keizer branch

31 October 2025
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Great Customer Service

Tahzeen was very helpful in helping us get our business account set up. Tahzeen was patient and was always there to answer any questions that we had and we had a lot of questions!

23 September 2025
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Juan was exceptional.

Juan was very polite, helpful and he really knows his stuff. He did more than I expected. When I need help in the future I will ge an appointment with him.

23 September 2025
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Savanah at Keizer station is always so…

Savanah at Keizer station is always so welcoming and friendly. She's very helpful with any questions I have. I love banking at the Keizer Station

19 August 2025
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Kyle at First Tech Kaiser Station in…

Kyle at First Tech Kaiser Station in Salem, was a great help in assisting me in getting a a problem issue solved. Very professional.

19 August 2025
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Great fast customer service

Great fast customer service, Jessie was helpful

21 August 2025
Unprompted review
First Tech - Keizer Station logo

Reply from First Tech - Keizer Station

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

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