First Tech - Kirkland Urban Reviews 

27
•
TrustScore 4.5 out of 5

4.5

400 Urban Plaza, 98033 Kirkland, WA, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I learned about a new cash option (ATM limit increases) and my savings account APR was upgraded. Purvi Sharma helped me out and did an excellent job of making me feel welcomed and knowledgeable about... See more

Rated 5 out of 5 stars

I called First tech when an automated mortgage payment didn’t transact. Purvi Sharma provided exceptional service, not only did she help troubleshoot the problem and offered possible solution, she als... See more

Rated 5 out of 5 stars

I recently met with Samuel to open a Premier account. He was patient, helpful, and informative when answering my questions. He took swift action to open the account and also brought up important point... See more

Company replied

Rated 5 out of 5 stars

Yogeeta Prabhu Ajgaonkar was super helpful with me setting up my first account, and with fixing my debit card! I highly recommend her and First Tech for the knowledge and skill.

Company replied


Company details

  1. Federal Credit Union
  2. also in
  3. Car finance and loan company
  4. Credit union
  5. Financial Institution
  6. Financial Planner
  7. Mortgage Lender

About First Tech - Kirkland Urban

Written by the company

logo

Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
banner

Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

Make an appointment
About us
Community commitment
Contact
banner


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(27)

4,432 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Apart from providing specific financial…

Apart from providing specific financial advice and direction, it was the personal connect that Yogeeta made that makes one feel that FTFCU is truly keyed in on understand individual customer challenges and tailoring solutions accordingly

15 May 2025
Unprompted review
First Tech - Kirkland Urban logo

Reply from First Tech - Kirkland Urban

Helping our members achieve their financial goals is what we do best.

Rated 5 out of 5 stars

Yogeeta has been a source of help and support.

Yogeeta has not only helped me with my own banking needs by always giving great advice and being responsive to any questions and needs, but she has also been very helpful with my international clients that want to open bank accounts. She makes the process effortless for them and they always appreciate my referral

15 May 2025
Unprompted review
First Tech - Kirkland Urban logo

Reply from First Tech - Kirkland Urban

We love hearing about your great experiences with our team!

Rated 5 out of 5 stars

Mona listened to me

Mona listened to me, and went out of her way to provide the information i needed on lending questions I needed, including recommendations outside the bank.

5 May 2025
Unprompted review
First Tech - Kirkland Urban logo

Reply from First Tech - Kirkland Urban

Thank you for your kind words, Eric! 💙

Rated 5 out of 5 stars

Always 5 stars

We always contact Yogeeta when we need help or have questions regarding our bank accounts. She is very professional, responsible, and friendly. It’s been such a pleasure to work with her.

29 April 2025
Unprompted review
First Tech - Kirkland Urban logo

Reply from First Tech - Kirkland Urban

Thank you for your kind words, Wen! 💙

Rated 5 out of 5 stars

Professional team who go the extra mile

This is a great branch and the entire team is very helpful, professional and knowledgeable! I have worked with Mona and Yogeeta the most who are wonderful.

28 April 2025
Unprompted review
First Tech - Kirkland Urban logo

Reply from First Tech - Kirkland Urban

Thanks for the fantastic review, Jane! We love to hear you had a great experience and that Yogeeta made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Amazing bank officer!

Yogeeta Prabhu Ajgaonkar was super helpful with me setting up my first account, and with fixing my debit card! I highly recommend her and First Tech for the knowledge and skill.

11 April 2025
Unprompted review
First Tech - Kirkland Urban logo

Reply from First Tech - Kirkland Urban

Thanks for the fantastic review, Cole! We love to hear you had a great experience and that Yogeeta made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Show reviews in all languages. (27 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look