First Tech - RidgePointe Reviews 37

TrustScore 4.5 out of 5

4.7

2700 156th Avenue Northeast, 98007 Bellevue, WA, US


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Rated 5 out of 5 stars

Did my walking banking at the First Tech Bridge Pointe office today. Francisca was super helpful and courteous. She also gave me additional tips and options in managing my remaining accounts. This is... See more

Company replied

Rated 5 out of 5 stars

This is my favorite location, even if it is not the closest for me. I have been coming here for years and I appreciate finding the same experienced, helpful people all the time. In particular, if not... See more

Company replied

Rated 5 out of 5 stars

We have always had great service and friendliness from the employees and today was no different. Emily helped me check and confirm that a deposit from a third party was made into our account. She also... See more

Company replied

Rated 5 out of 5 stars

As busy professionals, we usually did not take time to check our finances carefully. Through just a single appointment with Luba, we were able to understand the options available to us. She took time... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car finance and loan company
  3. Credit union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - RidgePointe

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Contact info

  • 2700 156th Avenue Northeast, 98007, Bellevue, WA, United States

  • +1 855-855-8805

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

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Rated 5 out of 5 stars

Excellent service from Premier financial representative

My FirstTech premier financial rep is fantastic and provides excellent service. She proactively contacts me with offers and/or suggestions. She also takes care of all the necessary formalities and makes it so much easy for me.

22 July 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you for your kind words, Kr Vish! 💙

Rated 5 out of 5 stars

First tech bank visit

Met with Salina today to explore about the CD and loan options. She is very friendly and informative.

10 July 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Josh was very nice

Josh was very nice. Walked me thru my options and made sure I understood everything

10 July 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Kudos to First tech and Deivid

Deivid was a great! He’s fantastic, quick and made my experience seamles.

3 July 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Alex made todays experience a big…

Alex made todays experience a big positive.

3 July 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Great premier support over the past years

I have been working with Fatima since Fed started to raise interest rates in 2022. She's proposed investment options and ensured that all the other basics like beneficiaries are up to date in our accounts. I've benefited greatly financially for her proactive approach where she's reached out if there's been new savings and investment opportunities. The Premier Rewards Banking has been overall a great experience!

28 May 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

That’s what we love to hear!

Rated 5 out of 5 stars

Outstanding Support Across Continents / 6+ Years of Exceptional Service

I’ve had the pleasure of working with Samantha Martin, Sr. Premier Financial Representative, for over six years. I can confidently say she’s one of the most professional, reliable, and supportive banking representatives I’ve ever worked with.
Whether I was living in the United States, the Middle East, or Europe, Samantha has consistently been there for me, handling all my banking and investment transactions with speed, precision, and care. She’s incredibly prompt, always follows through, and executes every request with impressive efficiency.
No matter the time zone or complexity of the task, I’ve always felt supported and well taken care of. Samantha’s combination of deep financial knowledge and unwavering professionalism has made managing my finances across borders remarkably smooth.
If you’re looking for a trusted advisor who delivers consistently outstanding service, I highly recommend Samantha. She sets the bar for what great financial support looks like.

21 May 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you for trusting us! 🚀

Rated 5 out of 5 stars

Great personalized customer experience

As busy professionals, we usually did not take time to check our finances carefully. Through just a single appointment with Luba, we were able to understand the options available to us. She took time to understand our family's unique situation, needs and provided alternatives that align with our values. Now we have an established relationship with her. Including my adult children with their own accounts. Great personalized customer experience.

18 May 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

First Tech Premier Rewards Bankingc

After years of banking with First Tech Federal Credit union, I recently became eligible for First Tech Premier Rewards Banking and had the pleasure to work with Fatima Del Rosario first over phone & then in person. She provided exhaustive information about this program and excellent financial advice around reaching retirement goals.

16 May 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Great service at First Tech Ridgepointe

Olena in Ridgepointe is why I continue to bank with First Tech since I came to the US eight years ago.

Thanks Olena for the great service, I love that working with you feels like chatting with an old friend every time.

21 April 2025
Unprompted review
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

We love hearing about your great experiences with our team!

Rated 5 out of 5 stars

Informative

Informative. Courteous. Quick.
Thank you.

25 March 2023
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Hi Sreekanth, that’s wonderful to hear. Thanks so much for leaving us a review. Have a great day!

Rated 5 out of 5 stars

Our rep was super patient and answered…

Our rep was super patient and answered all of our questions

21 March 2023
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Hi Torry, that’s wonderful to hear. I'll share this with your rep and her team. Thanks so much for leaving us a review. Have a great day!

Rated 5 out of 5 stars

Feedback from srikanth

Point of contact from first tech was Mukul. He gave detailed guidance on various offers provided by first tech. I was able to open account and got debit card in less than 1 hour. I have also received good post account opening experience as well.

20 January 2023
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Mowli, we’re so happy to hear you had a good experience. We will share this with Mukul. Hope you have an amazing day and look forward to seeing you again!

Rated 5 out of 5 stars

Great service over the years

My family has been a member of First Tech for over a decade. We use them for banking, mortgage payments, credit and debit cards, and routine wire transfers. Folk have always been very responsive when I walk in. Their online services are also very effective.

19 May 2022
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you! We’re grateful to have you as a member!

Rated 5 out of 5 stars

Amga Danjuur helped me to open a…

Amga Danjuur helped me to open a checkings account and he was very friendly and welcomed me with a big smile. He also offered me good membership services and I'm truly happy with this behaviour. I will surely refer my friend soon with this bank, specifically with Amga as their banking executive.

19 May 2022
First Tech - RidgePointe logo

Reply from First Tech - RidgePointe

Thank you for your membership!

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