Employee are very courteous and nice and very accomodating ,made myself comfortable,that my sense of trustworthiness led to the joining as member Special thanks to MildridG & Annie L for their tim... See more
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See what reviewers are saying
I always enjoy coming to First Tech. The people are always pleasant and helpful. I just met Preeti, the new assistant manager, she’s wonderful. My favorite person is Lydia. She has helped me many t... See more
Company replied
I would like to take this opportunity to thank everyone at the Tasman, First Tech Credit Branch. Special shout out, to Hanh for her professionalism, courtesy and help whether in person or on the phone... See more
Company replied
Lydia in the San Jose branch was very helpful and friendly today. I needed a new card for my new account and she made it real quick. Also offered to upgrade my old account card to have the tap fea... See more
Company replied
Company details
- Federal Credit Union
- Car finance and loan company
- Credit union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - San Jose
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Contact info
181 East Tasman Drive, 95134, San Jose, CA, United States
- +1 855-855-8805
4.4
Excellent
26 reviews
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Employee are very courteous and nice…
Employee are very courteous and nice and very accomodating ,made myself comfortable,that my sense of trustworthiness led to the joining as member
Special thanks to MildridG & Annie L for their time &services ..
9 May 2026
Reply from First Tech - San Jose
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Really Went Downhill - Cannot Recommend
3 years ago this credit union was professional and efficient. This past yr it has severely declined in customer service and bank errors. I have had to call many times to fix credits which go missing and tech errors on my online account. One time I went into the bank and the banker spoke no English! It took forever for her to help me close my checking. I cannot recommend this credit union. It's dishonest and unreliable.
3 November 2025
Unprompted review
Reply from First Tech - San Jose
We’re sorry to hear about your experience, Anonymous. This is not the level of service we strive to provide. Your feedback is important, and we’ll address this with our team to prevent future occurrences. We hope to regain your trust. Please email to socialreviews@firsttechfed.com with your contact info so we can review with management and follow up with you. Thank you!
Reply from First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I would like to take this opportunity…
I would like to take this opportunity to thank everyone at the Tasman, First Tech Credit Branch. Special shout out, to Hanh for her professionalism, courtesy and help whether in person or on the phone. Also very knowledgeable.
15 October 2025
Unprompted review
Reply from First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Preeti helps what I need
Preeti helps what I need. Very good service.
15 October 2025
Unprompted review
Reply from First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Lydia and Jill were BOTH very helpful!
Lydia in the San Jose branch was very helpful and friendly today. I needed a new card for my new account and she made it real quick. Also offered to upgrade my old account card to have the tap feature. Outstanding customer service. Coffee was offered but I wasn’t interested. Thank you for your help.
Also on 10/7, I called in to check on my account options and credit card perks and auto loan refinancing. I spoke to Jill Nelson and she was able to give me all the information I needed and more. Like how to locate the current refinance loan rates as well as my checking account rewards section to track my qualifications met for the rewards free checking. She also thoroughly explained my credit card rewards and options.
Jill and Lydia really made my experience memorable. I don’t call in often and very rarely go to the branch in San Jose. Thank you both ladies!
13 October 2025
Unprompted review
Reply from First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Get great support from Lydia and Preeti…
Get great support from Lydia and Preeti whenever I need.
15 October 2025
Unprompted review
Reply from First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Exceptional service from Jose from San…
Exceptional service from Jose from San Jose ca.
14 October 2025
Unprompted review
Reply from First Tech - San Jose
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Thank you
Hanh at Tasman_SJ branch is very knowledgeable, meticulous, attentive and helpful. Highly recommended.
8 October 2025
Unprompted review
Reply from First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Jose is very smart and helpful
7 October 2025
Unprompted review
Reply from First Tech - San Jose
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
I’ve been banking with First Tech for…
I’ve been banking with First Tech for nearly 20 years, and they’ve consistently delivered excellent member service. They go out of their way to accommodate your needs and genuinely care about their members and the community, all while offering competitive products and services in the industry
23 September 2025
Unprompted review
Reply from First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Exceptional customer service
Exceptional customer service, friendly and no time wasted waiting in line. Reps are prompt.
16 September 2025
Unprompted review
Reply from First Tech - San Jose
We’re always here to help. 🙌
I have been a member sin 1980 and I…
I have been a member sin 1980 and I love First Tech. Been coming to San Jose for years and Hanh Nguyen always helped me with my banking needs. She has been a great help eveytime
17 September 2025
Unprompted review
Reply from First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I went to withdraw cash today and…
I went to withdraw cash today and everything worked out great and no problems. I love this credit union they’re so personable. Everybody works. There is so polite and nice and I’m very happy. I open account here thank you everybody for all your help.
26 August 2025
Unprompted review
Reply from First Tech - San Jose
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
For Lydia @ 1st Tech FCU
For Lydia @ 1st Tech FCU
I was soo please if how she accommodate clients like me, very knowledgeable , and very satisfied if her Expertise. She’s a kind of employees to keep as an asset representing the company.
Thank you m, Violeta
13 August 2025
Unprompted review
Reply from First Tech - San Jose
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Lydia was great and courteous
Lydia was great and courteous, she help me all the from the beginning to the end, and more to go.
30 July 2025
Unprompted review
Reply from First Tech - San Jose
We’ll be sure to pass this along! Lydia will be thrilled to hear your kind words.
Lydia is the best ever we need more…
Lydia is the best ever we need more like here
26 July 2025
Unprompted review
Reply from First Tech - San Jose
We love hearing about your great experiences with our team!
I always enjoy coming to First Tech
I always enjoy coming to First Tech. The people are always pleasant and helpful.
I just met Preeti, the new assistant manager, she’s wonderful.
My favorite person is Lydia. She has helped me many times and we connect.
25 July 2025
Unprompted review
Reply from First Tech - San Jose
We’ll be sure to pass this along! Lydia will be thrilled to hear your kind words.
Every time I come into the branch on…
Every time I come into the branch on Tasman the experience has been outstanding professional quick all questions answered..today Lydia shen helped thru a challenging time with my atm and explain the options of expanding my account options very helpful
24 July 2025
Unprompted review
Reply from First Tech - San Jose
We’ll be sure to pass this along! Lydia will be thrilled to hear your kind words.
Excellent Customer Service!
Preeti was patient and enjoyed her excellent service! I also appreciate the location of this branch which was accessible and nearby.Thank You!
5 June 2025
Unprompted review
Reply from First Tech - San Jose
Your support means everything to us! Thank you for sharing.
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