First Thought Financial Reviews 928

Very good service
Was a pleasure to deal with

I had a friendly and polite conversation with Michael who just called to see everything was still ok with my policy. No changes are needed so all ok! He responded well to another question I had, so all in all a really pleasant call! So far, all I've had is good experiences with the team!

Very helpful
Great Service

Really professional and personable service, would definitely recommend to others

Ben is oz very explicitly in all as conversation
Is give the best option
Very clear and honest
Thank you

Fantastic customer service support
Very helpful and knowledgeable

Courtneay was V helpful with sorting my income protection policy and made sure its what I needed whilst not being just another boring sales guy. Actually has quite a laugh getting it set up. Props to Theo for picking up the case whilst Courtneay was on holiday and helping there.

Thanks guys - appreciate all your help 🙏

The patients and understanding of my Financial advisor was out of this world. I appreciated the time he took to explain everything to ensure I had the right cover for me. Thank you for all your help Ashley. Seyi

The way the advisor professionally spoke with me and took time to explain things to me it was really amazing.

Spoke to Virren Parmar about income protection insurance
Very helpful
Knowledgeable
Answered all my questions
Explained everything really well and clear

I found Ashley squires very professional. Extremely helpful and supportive when making the decision in choosing a plan.

All members of the team were clear in their expectations.

Phil made it quick and easy to take out the policy that I required, he worked with my time constraints and got the job done without any waffle!

Friendly and polite a pleasure talking too.

Phil was very patient, informative, knowledgeable and professional. Made my journey very easy even and, when I couldn’t get what I wanted, he was quick to find me an alternative that worked. Thank you for excellent customer service and support!

Carly and Denise were a massive help as my partner and I navigated buying our first home. Always quick to help and willing to go the extra mile. Would definitely want to use them again in the future!

Renewing my Life Insurance
The Agent was very professional and answered all my questions.

Rico and Denise have been fantastic throughout the entire process! Helped us (FTB) choose a good product in the first place, got us a better rate when interest rates fell, and organised a new offer when we renegotiated the house price down.

Would recommend!

Denise and Lewis were both brilliant from start to finish. There were a few bumps along the way, but they kept everything moving and pushed things over the line when it mattered.

Communication was spot on – quick replies, clear updates, and they never left us wondering what was happening. It felt like they genuinely cared about getting us the result we needed.

I’d happily recommend them to anyone looking for a mortgage broker who gets the job done without any fuss.

Am happy with the service I received,
Was easy to understand, and was very helpful