Third time using this company, all staff are helpful, efficient, not push or sales-y at all make you feel really comfortable and always get the best price. Great delivery, easy to book in collections... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Exceptional seamless service from start to finish. The staff were so helpful answering any questions or concerns put to them. The processes were straight forward and we received our new car within... See more
I had Nick (Tynan) looking after me. He was excellent from start to finish ensuring I was kept in the loop at every stage and making sure everything went smoothly. Even following hold ups in the p... See more
I, like many car owners, get very frustrated with dealerships as they are staffed by inexperienced and selfish salespeople who don’t listen to what customers want! So when I made my enquiry wit... See more
Company details
- #24 of 37 best companies in Leasing service
- #26 of 37 best companies in Car rental service
About First Vehicle Leasing
Written by the company
With over 20 years experience - whether it's for business or personal use, we will tailor a low cost and flexible car leasing package that is just right for you and your budget!
We've made a cheap car lease easy and accessible to everyone, visit our web site and see for yourself just how competitive we are.
Our budget-based search facility makes hunting down the most competitive lease deals simply child's play - just select your budget price-range and there you have it - you won't find a better price anywhere! And you can get a direct price by using our instant quotation facility - nothing could be simpler.
Best UK Car Leasing Deals for Personal and Business contracts
Written by the company
- Promise 1: The best deal.
- A great deal. We negotiate with manufacturers and dealers daily to secure vehicles at prices others simply can't match. Try us.
- Promise 2: The best service.
- We know cars, and we have a large team of experts at the end of the phone ready to help you, with an average of over ten years of experience.
- Promise 3: No sales pressure.
- We recognise that an enquiry is just that. It is not an invitation to harass you with phone calls or 'buy now' emails. We don't need to push people into doing business with us. We have been in business since 1999 because we respect our customers' privacy.
Contact info
Enterprise House, Drumpellier Business Park, Glasgow Road, ML5 1EL, Coatbridge, United Kingdom
- 0800 298 2030
- crm@fvl.co.uk
- www.firstvehicleleasing.co.uk
4.7
Excellent
822 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speaking to all staff at FVL made it so…
Speaking to all staff at FVL made it so easy and helpful in leasing my new car ..
I have leased off FVL for over 10years and wouldnt consider using any other lease company and i do my research very thorough ..
I have spoke many times to my agent Peter Sherry over the years about cars and found him absolutely brilliant at his job from searching & guiding me to what the perfect fit for me was... nothing was too much for him and is a credit to FVL as a business as all staff are with FVL.
Through the years with the backup service from FVL i have recommended it to many people based on personal experience and if anyone is going to use a lease company they wont find better than FVL.
Frank Storey..a 100% satisfied customer now & for the future
3 April 2026
Friendly and professional team who made…
Friendly and professional team who made the process clear and hassle free
30 March 2026
Unprompted review
First time leasing
First time I had been through the vehicle leasing process so wasn't sure what to expect. The whole process was smooth with staff at First Vehicle Leasing being very helpful throughout the process. Many thanks
25 March 2026
Car lease process
Step by step all the procedures were speedily processed and all questions answered
25 March 2026
From start to finish first class ,we'll…
From start to finish first class ,we'll informative and explained everything i asked would recommend them to anyone
25 March 2026
Everything went well and on time
Everything went well and on time, very pleased with my new car. Many thanks Rob.
21 March 2026
Lease Car
Great service and helpful service from the start of process right yp to car being deliverd
21 March 2026
First class experience,from choosing to…
First class experience,from choosing to taking delivery of the car. Chris Peart was always available.
The whole process worked smoothly
13 March 2026
Unprompted review
Great service! From my initial enquiry and first…
From my initial enquiry and first contact with your adviser, to delivery of the new car, each step was easy, informative and hassle free!
15 March 2026
They kept me informed at all times and…
They kept me informed at all times and were available to answer any of my questions
12 March 2026
Vauxhall Corsa lease
Great from start to finish Ross kept me informed every step of the way communication brilliant had my lease car delivered to house in just over a week great service whereas my wife has went with a different lease company and is still waiting for hers 3 weeks later and having to chase the other company up with very little communication.first vehicle leasing brilliant to deal with
12 March 2026
Good service
Arrived when they said with the car, regular updates on progress, helpful team
9 March 2026
Unprompted review
Effective clear communication made it a breeze!
Communication from my agent Chris was a strength throughout the process of leasing my new vehicle. It was regular enough so that I never felt out of the loop without being overbearing. He was able to answer all questions and ensure that the process was smooth and efficient.
5 March 2026
Unprompted review
Lots of positives with FVL
Very good communication from the sales people, didn't feel pressured and was helped at every step with the lease application form. Delivery driver was extremely friendly.
On the negative side, I missed a call from FVL the day before delivery was due but couldn't get in touch despite multiple calls and messages left. Still don't know if it was important or not...
7 March 2026
Reply from First Vehicle Leasing
Hi Dave
Thanks for this and I'm pleased to hear your experience was mostly positive. I was concerned to read of your inability to contact us. I will contact you directly to discuss further as I would like to get to the bottom of that.
Duncan
Very helpful
First time leasing a car seemed a little daunting until I got in touch with FVL they answered all my questions put me at ease and now I have a brand new car. Would recommend without a doubt.
4 March 2026
Good communication
27 February 2026
New car delivered 😊
Just taken delivery of my second lease car through FVL. Chris Peart was great in helping me to secure a brilliant deal. He was helpful and kept in touch with me regularly throughout the process. Highly recommended 😊
2 March 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.