Third time using this company, all staff are helpful, efficient, not push or sales-y at all make you feel really comfortable and always get the best price. Great delivery, easy to book in collections... See more
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Company details
- #24 of 37 best companies in Leasing service
- #26 of 37 best companies in Car rental service
About First Vehicle Leasing
Written by the company
We've made a cheap car lease easy and accessible to everyone, visit our web site and see for yourself just how competitive we are.
Our budget-based search facility makes hunting down the most competitive lease deals simply child's play - just select your budget price-range and there you have it - you won't find a better price anywhere! And you can get a direct price by using our instant quotation facility - nothing could be simpler.
Best UK Car Leasing Deals for Personal and Business contracts
Written by the company

- Promise 1: The best deal.
- A great deal. We negotiate with manufacturers and dealers daily to secure vehicles at prices others simply can't match. Try us.
- Promise 2: The best service.
- We know cars, and we have a large team of experts at the end of the phone ready to help you, with an average of over ten years of experience.
- Promise 3: No sales pressure.
- We recognise that an enquiry is just that. It is not an invitation to harass you with phone calls or 'buy now' emails. We don't need to push people into doing business with us. We have been in business since 1999 because we respect our customers' privacy.
Contact info
Enterprise House, Drumpellier Business Park, Glasgow Road, ML5 1EL, Coatbridge, United Kingdom
- 0800 298 2030
- crm@fvl.co.uk
- www.firstvehicleleasing.co.uk
Asks customers to review
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Replied to 92% of negative reviews
Typically replies within 24 hours
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Excellent service and value for money
Great communication and speed of service throughout the whole process.
This is my first lease vehicle and was given very concise and easy to follow guidance for the each step.
Always there to help on the phone been…
Always there to help on the phone been using these guys for 10 years now will not move away from FVL.
Consistency is Key
I have now transferred my small fleet across to FVL and have worked with Chris Peart for each vehicle.
Having the same contact is a key positive. Chris understands our requirements and maintains contact throughout the process.
Very good customer relations
Very good customer relations, only disappointed with not having any car mats and I was told the car had heated front seats which it didn’t have, spoke to a kind lady today and she was going to pass it onto my representative,
Otherwise all good and always kept me informed
Mohammed Lorgat
Cannot beat it
Absolutely first class service particularly from Ruth and Leeanne.
Faultless process, superb support and clear professional guidance. 100% fantastic
Very efficient service
Very efficient service. No delays in finding the right car, helping through the finance application and delivery of car. Excellent
Chris was super helpful at all stages…
Chris was super helpful at all stages of my leasing. This is now my second car through FVL, and he helped arrange the original lease, and my latest one so I got the car I wanted at a good price and with flexibility which was much appreciated. I'll be back again!
Highly recommended - 5 stars!
I can't recommend Chris and the team at FVL enough. Chris has worked closely with the team on their requirements. Very impressed and happy!
The car i wanted in the exact…
The car i wanted in the exact specifications for the price I wanted to pay, delivered to my front door exactly when I wanted it. Really helpful team on the phone and answered all my questions promptly.
Excellent service from my first inquiry to the car being delivered. Wonderful.
4th times a charm
This is the 4th time using FVL and could not be happier. They have a great selection of vehicles and good prices. The website makes it easy to customise the deal and the communication is great. Very polite informative people who couldn’t do enough for you.
New car ordered and delivered, chuffed to bits.
The whole process was straightforwards from start to finish, when the car arrived as promised, after we requested a months delay.
Everything they did was easy and very…
Everything they did was easy and very articulate. Very nice people to talk to and very helpful.
Very straightforward experience
Very straightforward experience, took a couple of days to make happen super easy procedure. The car was delivered on time & in perfect condition
Great company
Great company! Efficient & effective communication at all stages of the lease.
The process was easy
The process was easy. The car available sooner than anticipated. Delivered on time. All good.
Very clear and concise explanation of…
Very clear and concise explanation of the process and very personable staff.
All customer service staff very…
All customer service staff very friendly and informative regarding my vehicle enquiry.
Prompt responses during vehicle order was very good.
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