I have Fischer classic heaters throughout my property. The sales team and fitters are always friendly and quick, come on time and tidy up after themselves. The system, which I put in to replace oil-f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Installers professional, quick, neat and tidy. Radiators good in looks and quality. Explained usage as well as handing over the necessary booklets. Excellent customer service from telephone c... See more
Company replied
We had a aquafficient 6 water heater fitted one week ago ,so far very pleased with the unit .Dan and his mate from Leicester did a fantastic job the plumbing work is a work of art, they worked very h... See more
Company replied
Fischer didn’t try to sell me their most expensive product but rather the radiator that best suited my heating needs. Installation went smoothly and the installers were very helpful.
Company replied
Company details
Written by the company
Fischer has been manufacturing and supplying electric heating solutions for over 75 years and has installed thousands of electric heating systems in UK homes. We offer a full range of highly efficient electric space and water heating solutions including HeatCore radiators, air source heat pumps, electric boilers, and electric water heating. Did you know that 75% of Fischer customers would recommend us to their friends and family? If you are looking to replace your heating systems with a sustainable alternative, please do get in touch for a chat, or order your free catalogue to browse our products. The Future is Electric, The Future is Fischer.
Why Choose Fischer?
Written by the company
- A Lifetime of Service
- With Fischer, our excellent customer service does not end at the sale. Our heating products will be with you for many years, and we promise that we will be too.
- Guaranteed Warmth and Comfort
- We utilise 75 years of German Engineered Quality to provide the best electric heating systems for our customers. Our knowledge and experience means we can guarantee comfort and warmth and we're proud to have installed thousands of heating systems throughout the UK.
- Recommended By Customers
- Did you know that 75% of Fischer customers would recommend us to family and friends and 80% of customers say their home is better heated with Fischer electric radiators? Results from a recent customer satisfaction survey undertaken in 2021. (Out of 560 responses).
10 Year Manufactures Warranty!
For Complete Peace of Mind
All our electric heaters are supplied with a complete 10 year manufacturers warranty.
Contact info
5 Merchant Square, W2 1AY, London, United Kingdom
- 020 8145 3545
- info@ffhuk.com
- www.fischerfutureheat.com
4.5
Excellent
8k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Heating delights
Promt attendance and clear, curteous explanations of procedures. The finished work was very good and controls were clearly explained to me. Everything was left clean and tidy.
5 March 2026
Unprompted review
Reply from Fischer
Good afternoon Mrs Jones. Thank you for the lovely review regarding your install, and please feel free to reach out to us if you need any help.
Thnak you
Team Fischer
Excellent, thoughtful workers
Radiators were fitted in excellent time;the fitters were helpful and carefully explained how to set the controls. They even brought and used a vacuum cleaner to clear up after themselves.
6 March 2026
Unprompted review
Reply from Fischer
Good morning Sheila,
Thank you so much for the review, and we are happy that you were pleased with our installers and the explanation of the controls.
Please make contact if you have any questions and have a great day!
Thank you
Team Fischer
Glad I saw the newspaper ad & ordered a brochure to introduce me to Fischer
Following a friendly home visit to assess my property's requirements a professional installation took place a few weeks later. The team kept in touch to try to narrow down their arrival time during the wider appointment window. The fitters were knowledgeable, efficient & tidy - one hoovered whilst the other gave me a run through of my new products.
Customer service Dan's follow-up call the next day was welcome and after identifying a minor hiccup a revisit was scheduled to resolve it promptly with another scheduled follow-up call to double check all's well.
2 March 2026
Unprompted review
Reply from Fischer
Good morning Mr Ahmed,
Thank you for your review and feedback. We are glad that you were happy with the installation that you had with us, and also It was a pleasure to help get your minor hiccup resolved.
If you need anything in the future, please contact me, and I will gladly help you again.
Thank you
Danny Brewin
Pleased with the Aquafficient water heater
We decided to update our hot water system and picked the Aquafficient water heater from Fischer and we are very pleased with it. The Fischer team were very efficient and installed it in just a few hours, even taking away the cold water tank in the loft that we no longer need because of this new system. It's great having hot water on demand and I'm really pleased we picked Fischer.
4 March 2026
Unprompted review
Reply from Fischer
Good morning Mrs Clarke,
Thank you for the review following the installation of your Aqua hot water heater.
We are pleased that you are happy with the service that you have had from us here at Fischer.
If you have any questions in the future, please don't hesitate to contact us.
Thank you
Danny Brewin
Highly recommend Fischer boilers and service
Recently my husband and I moved to a property with a very old boiler that make noises all the time when we opened the tab.
I know of the Fischer company from when I was living in the Netherlands.
I immediately called them and arrange for a home visit and quote. Alex was a professional from the beginning of the process until the end when the boiler was installed.
As a matter of fact, everyone provided an excellent service.
I the electric boiler it self, is great!!!!! and energy sufficient and contribute in increased of property value.
I highly recommend Fischer.
2 March 2026
Unprompted review
Reply from Fischer
Good morning,
Thank you for the great review and the feedback regarding our excellent service.
Please feel free to reach out to us if you need any assistance in the future.
Thank you
Danny Brewin
Water heating workings
I rang 3 times with questions concerning the working and installation of my new water heating system. On each occasion I spoke to Daniel brewin, who was amazing and patient in dealing with my questions and explained answers without getting too technical. Can't fault that support, well impressive.
3 March 2026
Unprompted review
Reply from Fischer
Good morning Mrs Welland,
Thank you so much for the awesome review and feedback.
It was a pleasure to help you with the questions about your Aqua and Timer.
If you need anything in the future, please reach out to me, and I will gladly help you again.
Thank you
Danny Brewin
I am very happy with my aquafficient.
I am very happy with my aquafficient.
The plumbers were very knowledgeable and helpful.
Martin Sando was so good explaining everything to me and was very informative.
Thankyou
4 March 2026
Unprompted review
Reply from Fischer
Good afternoon Mrs Moore,
Thank you for the review and the amazing feedback regarding the installers and Martin Sando.
We will ensure that we let them know.
If you need anything in the future, please reach out to us, and we will gladly help.
Have a great day!
Team Fischer
Very efficient installation
Very efficient installation. Men cleaned up and no mess left. Controls very easy to understand and use.
4 March 2026
Unprompted review
Reply from Fischer
We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer
a good service carried out in a…
a good service carried out in a professional manner.
the product we bought works very well and covers all or requirements.
customer service second to none
everything not required was removed and cleared at end of installation.
23 February 2026
Unprompted review
Reply from Fischer
Good afternoon Mr Nash,
Thank you for your kind review. We’re delighted to hear that you were pleased with the professional installation and our customer service.
If you need anything further or have any questions, please don’t hesitate to get in touch.
Thank you again for your feedback.
Kind regards,
Team Fischer
The Team from Leicester 2x Plumbers & 1…
The Team from Leicester 2x Plumbers & 1 Electrician were very efficient friendly & kind. They plumber even detected a Gas Leak as soon as he are which we were not aware of. Within the hr the Emergency Gas Engr (they had called him) so more than happy with their Professional Customer Service!! The Electrician too was very hard working and installed & removed 5 Heaters on his own. They were all a Credit to your company!!
25 February 2026
Unprompted review
Reply from Fischer
Good afternoon Mrs Fisher,
Thank you so much for the lovely review and feedback.
We are glad that you were happy with the service from our installation team and that they detected a gas leak during the installation.
If you need any help in the future, please make contact with us, and we will gladly help you again.
Thank you
Team Fischer
Excellent service
I had a water heater system fitted from Fischer around 18 months ago. Although the system developed a problem, I found the after sales service to be excellent. A new unit was fitted quickly and the plumbers were polite, knowledgeable and helpful.
There was no charge and the heating system now works perfectly.
I am very pleased and would recommend the company. Having an excellent after sales service gives the customer peace of mind with their installation and purchase which only can be applauded.
2 March 2026
Unprompted review
Reply from Fischer
We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer
Very professional kind and patient…
Very professional kind and patient gents.
24 February 2026
Unprompted review
Reply from Fischer
We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer
Radiator for my artist studio
Im so happy to take the step to get a Fischer radiator. it works perfectly and the thermostat means its always at the temperature you want it to be
4 February 2026
Unprompted review
Reply from Fischer
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Team Fischer
Install Aquafficient water heater
I had an aquafficient system installed and the Fisher engineers arrived on time and completed the install in half a day.
20 February 2026
Unprompted review
Reply from Fischer
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Team Fischer
The Installers were Outstanding.
The Installers were on time,professional,tidy,outstanding.
Enough said.
24 February 2026
Unprompted review
Reply from Fischer
We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer
Just had an instant hot water system…
Just had an instant hot water system fitted..only time will tell for how good . .but the work , communication , and fitters all amazing..very happy !
27 February 2026
Unprompted review
Reply from Fischer
Good afternoon Mrs Read,
Thank you so much for the review and amazing feedback.
We are glad that you are happy with the service that we give here at Fischer.
If you need anything during your Fischer journey, please feel free to reach out to us, and we will gladly help you.
Have a great day!
Thank you
Team Fischer
I have found Fischer staff excellent…
I have found Fischer staff excellent with customer service. Daniel took time to help me set my heating times and was extremely helpful. Am delighted with my new radiators- thank you
26 February 2026
Unprompted review
Reply from Fischer
Good morning Mrs Bowyer,
Thank you so much for the lovely review about the customer service from us here at Fischer, and that Danny was helpful with setting the program for your heaters.
If you need anything in the future, please make contact with us and we will gladly help you.
Thank you
Team Fischer
Fischer have been great from the first…
Fischer have been great from the first consultation to the installation. Communication was good and when it was time for the installation, we left them too it and they completed the entire replacement and removal of current heating system in the one day - and did a good job of clearing up as well. An excellent service.
23 February 2026
Unprompted review
Reply from Fischer
We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer
It was easy and met our expectations
6 February 2026
Unprompted review
Reply from Fischer
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Team Fischer
Excellent service from start to finish
Ross that came out was very good, he made sure that I understood everything and he was very knowledgeable about the product and made sure I had everything I needed to stay warm. The installer was extremely polite and professional they didn’t leave any mess and made sure I understood the programming of the thermostat, but he set everything up for me, thank you once again.
24 February 2026
Unprompted review
Reply from Fischer
We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.