Fischer  Reviews 

Impressed with survey and installation of heaters and finally have a warm house following the removal of our economy 7 option 14 tariff. We expected an increase in the cost of running the new system but not overly expensive. However it's early days and next winter will be the real test. Installation team were friendly and professional.

07/04/2026 - Needed to upgrade my electric central heating systems and boiler (old fashioned storage heaters and large bulky boiler). Recommended by friends and neighbours who used Fischer Future Heat UK Limited. From start to finish, the process and communications were good with all involved (sales customer service with Sales Engineer Consultant, Office Customer Service, site Engineers on installation ie: Plumber and Electrician). Updated on each stage of the process which was most helpful and reassuring. The only hiccup was on installation day the site engineer workmen were late; I was a morning call (between 9am - 12pm) and nobody arrived until 1.30pm. There was no call to explain delay and I telephoned the office (at 1pm) to ascertain reason; this being a delay on previous work and heavy London traffic conditions. Workmen arrived around 1.30pm and apologised for delay. They (two of them) were wonderful, professional, courteous and polite. They were respectful of my property and extremely neat and tidy before, during and after installation of the work which took about 3 hours. Dustsheets were placed to protect my carpets in all the working areas. They cleared up afterwards and took away all the old heating system equipment; vacuumed and left my property clean. They both (separately) explained how the new systems work and left me the relevant paperwork, guarantees and information about the new systems and also who to contact, post installation, for any further questions or concerns, if any.
I was very impressed with the courteous and professional manner and services received throughout this transaction, from all involved. I would certainly recommend Fischer Future Heat UK Limited to all my family and friends.
NB: The turnaround time was 5 weeks from placing order to completion of work with Easter intervening in between otherwise likely to have been a shorter wait.
Thank you to all.
Mary

Very helpful team which fitted the radiators

I have had Fischer twice. The products I have are excellent. However; the
First time they removed an electric shower installed water heater Aqua efficient. The electrical plumbers called for an electrician to upgrade cable. Yet connected the system up to electric stating it was safe and had disconnected the pull switch for the electric shower. The former electrician who now came , decided the existing electrics were good enough and changed back reconnected the now defunct pull switch.
Second time installed 2 radiators were installed, I had asked for proper plug connections and paid for this, This was not done. They have since explained proper plugs were not necessary and due to the discount they had given me which was more than the plug work there would not be a repayment. They had not done as the sales person discussed and agreed.
Nb; the electrician who came to undertake the work very neat and tidy,but was a sub let of a sublet contractor. He had not been given the full list of work which included the removal of a third radiator. He was a part time Fire man. However a qualified electrician.
Daniel, Fischer's customer service officer is an excellent intermediary. However he has to tow the line.
I had to chase up electrician certification with him. If I had not?
Again the radiators are good and so is the Aqua efficent enjoying my showers.

Excellent installation team with minimal disturbance to the property. Great products well designed and with environmental considerations built in. I would recommend this company to anyone wishing to move from fossil fuel to all-electric. Trial and error will provide financial comparisons against our old oil boiler system. Interesting times!

Once you get the heater working it is fine, but I find setting up the thermostat fiddly and overcomplicated. Fine for boffins and nerds but not for simple folk who would prefer a straightforward ON and OFF switch. You could at least offer that as an option. Not everything needs a mini computer. And folks with a visual disability would find it impossible to set. The tech help from Richard was excellent.

The installation was made to a high standard, the set up is very tidy and doesn't take a lot of space. The system is very economical and give us very hot water with great pressure.

Worth the money, super efficient radiators.
Thank you to Arron B for installation a very neat and tidy job. Explained everything also a and great follow up from the team to ensure that all was well and numbers to call in case of on going support

Danny was very helpful. Never had a follow up for a company before.
He was able to answer a question immediately which made me feel this company will be good when I have a problem.

installation was done promptly, great product, especially if you've got solar

Our new boiler and water heater were installed as agreed with out disruption.

Communication was good, device correctly installed, it’s working well. The full manual was not given at the time, I asked for it later. It’s a confusing document, will take me some time to fathom it out.

We recently had 3 radiators installed. The engineer arrived within expected time frame and had removed old radiators, installed new ones and everything tidied up within an hour. He was polite and efficient and I easily understood his explanation of how the thermostat control worked.
The follow up call from Daniel was unexpected and appreciated.
All round very pleased with the radiators and the service.

Dont bother wasting your time if you are a lanldord and want a quote for your rental. They will only attend if i'm there in person - impossible from Sydney Australia. I will find a company where I can spend £5,000 who is willing to help ! Also their AI chat on the website is really poor too. Wasted 30 mins this morning with this firm !!

Fischer have carried out a couple of installations at our home:
1. To replace an existing gas boiler with one of their electric boilers
2. We subsequently replaced two of the wet radiators with direct electric radiators
The whole process was handled very smoothly, including a couple of great tips from the plumber, and now we have a very elegant solution for our home heating.

Brilliant experience from start to finish kept in formed what was happening .
And Radiators are fantastic .

Fischer technical / surveyor team and their fitting engineers are very knowledgeable and efficient. They turn up on time assess the customers thoughts (requirements) and then work with the customer for the desired outcome. The quality of the product is not in question, and my what a difference it makes to the living space in the property. Excellent work Fischer.

They arrived at 08:30 and were complete by 09:15.
The install was very clean and the explanation on use of the controller was very complete.
No issues have been identified.
Very happy

We were really impressed with the new heating system and the quick and professional way the two men worked together. Also they showed use how to use the controls so we have had know problem at all with this new system.