I visited Fitness Superstore (Chelmsford) several times to ask questions about all that was needed for a home gym project. James and Ryan answered all my questions and ensured I was aware of all avai... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
we popped into the store to have a look at upgrading our 2 workbenches. We were greeted straight away, but were told the rep was available if we needed some help. Which i exactly what we both li... See more
Excellent support when making our decision. Not hurried or pressurised. Had already undertaken on line research and Ryan met with us 3 times to walk through options. Thank you Ryan
Company replied
We were well looked after by the member of staff who helped us. He explained all about the different types of exercise bikes that were available and which was suitable for a beginner such as me!! He... See more
Company replied
Company details
- Exercise Equipment Shop
- also in
- Fitness and nutrition
- Fitness Equipment Wholesaler
- Indoor Cycling
- Sporting Goods Shop
About Fitness Superstore - Chelmsford
Written by the company
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
Written by the company
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
Contact info
35 New London Road, CM2 0ND, Chelmsford, England, United Kingdom
- 01245 808918
4.7
Excellent
87 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
We ordered our multi-gym from the Chelmsford Superstore. Ryan was excellent, very helpful and informative and took time with us. Communication re installation was excellent, with frequent updates. Installation was easy and went to plan. Lee & Josh worked hard and efficiently, and provided a safety demonstration to ensure we were happy. Well done to the entire team. Excellent service.
5 February 2026
Unprompted review
Very helpful
We were interested in a number of fitness machines (treadmill, rowing machine, bench and free weights) and wanted to see several options for each one. The store had plenty of relevant machines to consider. James was extremely helpful, patient and knowledgeable about all of them. We discussed our requirements and preferences and he explained the pros and cons of each machine without being pushy or suggesting any particular machine overly strongly. In the end, we bought everything we thought we would need all at once and for a very competitive price. They have now been delivered and are working well. Thanks James.
12 January 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.