Visit website

Five Guys UK - Tower Bridge Reviews 2

•
TrustScore 3 out of 5

3.0

Hamburger restaurant
Write a reviewVisit website
Write a review

Location

Switch location

2 More London Riverside, SE1 2DB London, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Hamburger restaurant
  2. Fast food restaurant

Written by the company

An American fast casual restaurant chain focused on customisable burgers, hand cut fries, hot dogs & shakes. Only premium ingredients are used, everything is made fresh to order and nothing is ever frozen.

Contact info

  • 2 More London Riverside, SE1 2DB, London, United Kingdom

3.0

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 18% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Dine- in with My husband

Dine- in with My husband ( (London Bridgr)And what a surprise we had a friendly little mouse/rat freely roaming around under our table..
Mentioned with team members with pictures and video I took and they replied they know about this already-and no action was taken…
Rodent in a busy food chain restaurant with no action taken was a bit awful experience.. I was surprised they are still open to serve food…

5 December 2024
Unprompted review
Five Guys UK - Tower Bridge logo

Reply from Five Guys UK - Tower Bridge

Hi Rashmi, we're sorry to hear about your recent experience at our Tower Bridge store.

So we can investigate accordingly, please reach out to us via the Customer Feedback form: https://fiveguys.co.uk/contact

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look