I have used Fixed.net a couple of times before and always found them helpful and knowledgeable. For this task I was experiencing a sudden surge in traffic to my WordPress website which did not seem ge... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed help with some systems admin type tasks to do with DNS and email when porting a web site from shared cPanel hosting to a managed VPS service using Enhance panel. I was recommended fixed... See more
Company replied
My site was attacked by Japanese malware. I hired Fixed.net to scan and remove the hack. They successfully cleared the site and restored it to a clean state. Additionally, they identified a potential... See more
Company replied
I had something I couldn't figure out with my freelancer Wordpress website and stumbled across these folks. What a lucky break! For a small, one-off fee they had the whole thing sorted in an hour or t... See more
Company details
Information provided by various external sources
Fixed.net can fix, host, manage & maintain any website. We can do everything an in-house IT team would do, allowing businesses of all sizes to spend time on growing instead of worrying about their website. Use us for one-time quick-fixes, or let us take care of your entire online presence.
Contact info
fixed.net, SW36PU, London, United Kingdom
- 03003020006
- support@fixed.net
- www.fixed.net
4.9
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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We have had a recurrent mystery problem…
We have had a recurrent mystery problem that was plaguing us - Fixed's agent Dicko was able to investigate and solved the issue within the hour. Friendly, attentive, efficient. Everything we need!
3 September 2025
Unprompted review
Reply from Fixed.net
Hello Fergus!
Attentive and efficient are things we love to hear about our teammates, thank you for this kind review and mentioning Dicko! We have made sure to pass on to the team. Contact us anytime if you have any questions or need anything fixed! All the best.
-Sam, Customer Advocacy
I joined FIXED.NET in within 1/2 hour
I joined FIXED.NET in within 1/2 hour, Edo (Agent) FIXED our issue! It was better than having a webmaster of our own! I joined for the one time fix and would do it again in a heartbeat!!
1 September 2025
Unprompted review
Reply from Fixed.net
Hi Paul,
Fixing things is what we do best, thank you for this lovely review! It's so great to hear that our Edo was able to be so quick with getting your issue sorted. We have made sure to forward on to the team, please don't hesitate to give us a ring or chat with us anytime if you have any questions or need any further assistance!
-Sam, Customer Advocacy
My free website had been deleted…
My free website had been deleted somehow and I was unable to get it back on my own, and when I got a paid site so I could talk with the Wordpress techies they were unhelpful. So I gave fixed.net a try. There was a coordination problem given the much different time zones between me and the fixed.net folks, and it took several days for us to get on the same page. But once we were, in two days they had my free website up plus gotten me a refund from Wordpress. Not doubt I will use them again if I have another website disaster.
31 August 2025
Unprompted review
Reply from Fixed.net
Hi Chazzq,
Thanks so much for the 5 stars and for saying you would use us again!
It's great to see that you are back online now. Please feel free to reach out for further assistance, we are always here and ready to get things fixed!
-Sam, Customer Advocacy
Great work!
After an initial hesitation and a minor miscommunication in the beginning, I've had nothing but a fantastic experience!
The team was extremely fast, once I understood they way they operate they've nailed every single request and fixed it or gave advice if not able to. Spot on and very helpful. Especially for a tiny business with lack of knowledge in website creations, coding, design etc, this was a saving grace.
Being based in NZ with Fixednet seemingly based in the UK, operating in different time zones was not only not a problem but made it an even better experience for someone with an already busy schedule to wake up to numerous problems solved.
Highly recommend. Thanks everyone, much appreciate your help!
31 August 2025
Unprompted review
Reply from Fixed.net
Hello Annika!
Thank you for this feedback, extremely fast sounds pretty good to me, fast and being always available is something we pride ourselves on. It's great to see that we got things fixed, I appreciate the time taken to review us, please feel free to reach out to us again!
-Sam, Customer Advocacy
very quick response and fix
very quick response and fix. I've used them twice now for problems on my wordpress sites and they're really good at it.
30 August 2025
Unprompted review
Reply from Fixed.net
Hi Chiminea Shop,
Thanks so much for taking the time to leave this review.
Getting things figured out is what our team does best, it's so nice to hear about your latest experience. We have passed this review onto the team and wish you all the best, reach out anytime you need something fixed!
-Sam, Customer Advocacy
Stanislava at Fixed.net Saved My (Technical) Life
Stanislava at Fixed.net saved my (technical) life. I was locked out of my WordPress account that I'd used since 2006. Stanislava was quick to respond, calmed me down from my panic, gave me the key piece of information I needed to pass to WordPress support, and my login problem was solved. I couldn't ask for a better experience.
28 August 2025
Unprompted review
Reply from Fixed.net
Hello James,
Getting things fixed and saving lives what our team do best, thank you for this lovely review and shouting out Stanislava. It's so great to hear that they were able to be so quick with getting your log in issue sorted.
We have made sure to forward on to the team, please don't hesitate to give us a ring or chat with us anytime if you have any questions or need any further assistance.
-Sam, Customer Advocacy
They made their service easy to use and…
They made their service easy to use and very professionally done,
26 August 2025
Unprompted review
Reply from Fixed.net
Hi Tony,
Thank you so much for your wonderful review! Our team is committed to getting things fixed, thank you for shouting-out their professionalism today. Please contact us anytime anything else comes up or if you have any questions!
-Sam, Customer Advocacy
I have a care subscription with this…
I have a care subscription with this company. I have to say they respond really quickly, especially if there's an emergency. I feel like I can trust them to help me keep my website, secure and up to date. I can't recommend them enough.
26 August 2025
Unprompted review
Reply from Fixed.net
Hi there,
Thank you for sharing your experience! We’re glad to know that your subscription is giving you the quick responses and reliable support you need. Your recommendation means a great deal to us, and we look forward to continuing to support you every step of the way.
Best regards,
Dyane
Customer Advocacy
REMOVING MALWARE FILES AND RESTORING WEBSITE SHAPE
I really appreciate the way you cleaned up the malware issue and optimized the site. The site runs smoothly now, and your professionalism made the process stress-free. Great job!
25 August 2025
Unprompted review
Reply from Fixed.net
Hi there,
Thank you for sharing your kind feedback! We’re so glad to hear that the malware cleanup went smoothly and that everything is now running better for you.
We truly appreciate your trust in us and are always here to help keep your site secure and performing at its best.
Best regards,
Dyane
Customer Advocacy
Excellent and affordable service
Excellent and affordable service. I had malware infecting my wordpress website and my agent hendra was able to fix the issue quickly and efficiently. Highly recommended and will be using again if needed!
21 August 2025
Unprompted review
Reply from Fixed.net
Hello Riley,
These are two words we love to see - thank you for this kind review and shoutout for Hendra. We are really glad we could help and that things have gotten fixed. If you have any more questions or need further assistance, don't hesitate to reach out! Thank you again for your recommendation.
-Sam, Customer Advocacy
Yashaswini did a great job
Yashaswini did a great job. Fixed.net usually reply in minutes to a ticket, vs my previous company that could take days. issue resovlved with good communication along the way
21 August 2025
Unprompted review
Reply from Fixed.net
Hi there,
Thank you for sharing your experience! We’re so glad to hear that Yashaswini was able to assist you promptly and keep communication clear throughout the process. Quick and reliable support is something we strive for.
I’ll be sure to share your kind words with Yashaswini and the team, it will mean a lot to them.
Best regards,
Dyane
Customer Advocacy
Superb Website
Superb Website, solved our issue in 1 hour. Super trusted and quick
21 August 2025
Unprompted review
Reply from Fixed.net
Hi Watches Trading,
Thank you so much for the 5 stars! Within 1 hour is a great timeframe on getting things fixed, its nice to see you having your trust in us! We have passed this on to the team so we can keep up the great work. Reach out whenever you need!
-Sam, Customer Advocacy
Efficient
Efficient, effective support and resolution. An email deliverability problem that had bugged me for months was fixed with minimum fuss in about an hour.
19 August 2025
Unprompted review
Reply from Fixed.net
Hello, Solomon,
Thank you for sharing your feedback! We are so happy to hear that our team was able to resolve your email deliverability issue quickly and effectively after it had been troubling you for so long. It’s always our goal to make things as smooth and hassle-free as possible. If you ever need assistance again, we’ll be here to help!
Mimi, Customer Advocacy
THANK YOU Fixed!
THANK YOU Fixed!
Fixed, fixed an issue I had with my web site in 2 hours that an expensive and overpriced developer failed to do in 6 months.
I have since upgraded to their unlimited plan and will have them as my website partner from now on. Thank you guys.
18 August 2025
Unprompted review
Reply from Fixed.net
Alright! Thank you so much for the wonderful feedback. We value your business and we are always happy to help. Should you need assistance, contact us anytime!
James,
Customer Advocacy
Always an amazing and swift…
Always an amazing and swift knowledgeable service.
Special thanks to Stanislava this time. Much appreciated.
15 August 2025
Unprompted review
Reply from Fixed.net
Hello Ryan,
Thank you for your wonderful feedback! We are thrilled to hear that you consistently receive amazing and swift service. A special shoutout to Stanislava for making your experience memorable this time!
Hernan, Customer Advocacy.
Excellent, yet again
Adrian fixed my issue in a timely manner and kept me updated throughout the process, a very good experience, this is the third time I've used Fixed.net and they never fail to impress.
13 August 2025
Unprompted review
Reply from Fixed.net
Hey, Tony,
That’s wonderful to hear! We are so pleased Adrian was able to resolve your issue quickly and keep you updated along the way. Knowing you’ve had consistently great experiences with us means a lot and we truly appreciate your trust and loyalty to Fixed.net.
Mimi, Customer Advocacy
Amazing help from Unggul
I worked with Unggul, who with was very helpful, courteous and patient with all of my requests. The service was a fantastic value for what I paid, and I will use Fixed.net again if and when I need help!
12 August 2025
Unprompted review
Reply from Fixed.net
Hi Wendy,
Thank you for this wonderful review! We're so glad to see Unggul provided an exceptional experience and we'll make sure he sees your kind words. If you ever have any questions or need help in the future, please don’t hesitate to reach out. We’re always here for you!
Jameson, Customer Advocacy
Amazing service
I recently used Fixed.net to repair a compromised WordPress website, and the experience was outstanding from start to finish. Hendra, Dicko, and Erald were incredibly professional, responsive, and thorough in their work. They quickly identified the issues, cleaned up the site, and ensured everything was secure and running smoothly again. Communication was clear and friendly throughout the entire process, and they kept me updated on every step. I couldn’t be happier with the results — highly recommended for anyone needing fast, reliable, and expert WordPress support!
12 August 2025
Unprompted review
Reply from Fixed.net
Hello, Jacopo,
That’s such fantastic feedback! Thank you for taking the time to share it!Knowing that you felt supported, secure, and happy with the results means a lot to us. We truly appreciate your recommendation, and we’ll be sure to pass along your kind words to the team.
Mimi, Customer advocacy
Reply from Fixed.net
Hello David,
Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you found our service brilliant. If there’s anything more we can do for you, please don’t hesitate to reach out.
Hernan, Customer Advocacy.
Reply from Fixed.net
Hello, Adam,
Thank you so much! I'm really glad to hear it was a quick fix and that you had a smooth experience. If you ever need anything else, we are always here to help!
Kind regards,
Mimi
Customer Advocacy
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