An excellent system for Lettings Agents looking to improve their Property Management. Easy to use, integrates with well known lettings software. Cuts out wasted time with tenants reporting repairs mor... See more
Company replied
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An excellent system for Lettings Agents looking to improve their Property Management. Easy to use, integrates with well known lettings software. Cuts out wasted time with tenants reporting repairs mor... See more
Company replied
Fixflo has cut out all unnecessary phone calls and arguments over responsibility with tenants / landlords. It has reduced our work by half! The training is good, the staff are so helpful and we wo... See more
Company replied
My daughter contacted fixflo and was told mold isn’t important enough to come out . It’s not tenants issue there’s no ventilation and damp proof course. I’ve paid hundreds to replace furniture cloth... See more
Company replied
We implemented Fixflo circa two years ago and having this system has helped to make our internal processes much more efficient. It's user friendly both on the front and back end, and working closely... See more
Market leading, fast-growing, exciting, international, creative, dynamic, innovative; this is Fixflo. Since launching in 2013, our phenomenal growth has resulted in Fixflo gaining leader status in the repairs and maintenance software field. Our business plan is simple. We aim to be the standard way in which property repairs are reported and managed in homes and places of work around the world. Having recently launched in South Africa and Australia, the Fixflo system is now being used by over 800,000 properties. That’s 1700+ agencies over 15 time zones!
International House, EC3V 3NG, London, United Kingdom
Replied to 66% of negative reviews
Typically replies within 2 weeks
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We like this system as a company as it keeps jobs correct and everything is on one system we get customer details Thro and can contact the agents all on one portal we use the fixflo Thro 2 separate agents and find it a good system to work with.
Fixflo is fantastic, as a rule I feel all property management departments should have this software!
It helps us remain compliant and on top of our maintenance issues at all times.
Thanks guys!
Very useful 24hr service to tenants and provides good information and guidance, there are some good reporting features to see how many tenants have started to report a fault then stopped as they've received advice. Customisable to a certain degree. Probably work best if you can film and add your own videos, which is a feature available. has helped streamline our maintenance reporting procedures.
Wonderful service. Would prefer the weblink to the report to be far shorter and simpler to remember, nevertheless a great service and very beneficial.
Excellent concept. Glad we're using it and would recommend it to anyone.
Seriously the VERY worst system I have ever come across. As a contractor who is obliged to deal with admin from a phone daily onsite the system would not allow me to comment, edit, upload but was very good at sending me reminders about completed jobs every single morning at 8.00 on the dot.
It may work for some- it most definitely did not for me.
I asled for help and was advised they 'may' be improving software next year to accommodate iPhones!!!!!
PS iv only given 1 star as it was the very minimum I could give.
Really good concept and speeds up the repairing and maintainence process
Great system and service is very personal, issues are always dealt with in a quick and friendly way.
Great maintenance tool, which has helped our property management team massively to organise repairs and keep track on all reported issues. The guys in the office are always very helpful and fixflo updates and improvements are made often.
We have been using the fixflo system for about 3 years. It really is worth its weight in gold. Some tenants dont like to call because their English isn't very good, they don't have the time, or just can't be bothered. The system resolves all these issues.
We get an email with all the details you could want included, tenant contact details, what the issue is, photos. This could just be forwarded to contractors to deal with. The system also works with our VTUK management software and automatically creates a service request so all we have to do is assign a contractor.
The software is a god send to us.
It's a great way to get our repairs reporting to the office
Very useful system. Cut down my response times by 50%
best system to hit the property management sector since the computer
Fixflo has transformed how we deal with maintenance and made life so much easier
Not worth the money. Outdated software compared to alternatives on the market.
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