AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM Reviews 

315
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

ORDER NUMBER 66828. WHAT IS THE STATUS OF MY ORDER??? On April 10 2026 I ordered (1) 530036098 Poulan Throttle Lockout @ $14.39, and (1) 530010845 Poulan Jonsered Fuel Gas cap @ $15.99. My credit... See more

Rated 1 out of 5 stars

🚫 Unreliable Seller – Still No Refund! Відгук: I returned my order on October 2, 2025, according to the law. The seller — FOP Vitkovskyi Vladyslav Dmytrovych (online stores FIX PARTS and ALLPA... See more

Company replied

Rated 4 out of 5 stars

Great place to buy OEM parts The parcel came well packed, however it did take around 2 weeks to arrive as the part was coming from the manufacture. The inside plastic that is meant to seal the part s... See more

Company replied

Rated 5 out of 5 stars

Staff are knowledgable and helpful. Items are genuine, and they sent me the latest version of the parts i need. Thank you fixparts! Will be ordering in the future again. For philippine customers,... See more

Company replied

Company details

  1. Auto parts shop
  2. Car Body Parts Supplier
  3. Vehicle Parts Market
  4. Motorbike parts shop
  5. Truck parts supplier

Written by the company

We have 8+ year experience engaged in the sale of auto parts for cars, trucks, as well as special equipment and motorcycles. We are here to offer you the best shopping experience through superior product selection and best service.


Contact info

3.0

Average

TrustScore 3 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(315)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thankyou very much!

I was in trouble because there were no parts in Japan, but it was very helpful to be able to search the Internet to find your company and purchase parts. thank you. I received a prompt and courteous response, and I was able to wait for the arrival of parts with peace of mind.

3 September 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you so much for taking the time to leave us this amazing review. We are glad that you've had a good experience with us, and we hope to do business with you in the future again!

Rated 5 out of 5 stars

Fast Shipping

Fast Shipping, Fast Response, Trustable customer service

30 August 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Rated 5 out of 5 stars

Great service and provided exact part I…

Great service and provided exact part I needed. Thank you

21 August 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

We are incredibly grateful that you took the time out to leave us a 5-Star review. We are looking forward to having business with you again.

Rated 3 out of 5 stars

My order was shipped very fast and very…

My order was shipped very fast and very well packaged. The problem is they substituted the item part number which is not the same as what I ordered. Their website however showed the correct item and part number. It would have been good if they had let me know of the part number change so I could decide if the part would work or not.

20 August 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thanks for the feedback! We are very sorry to hear that your experience with our company has not lived up to your expectations. We always appreciate feedback and suggestions to make it even better.
We're working on major improvements that will help fix problems and improve services in the future. I hope to be able to cooperate with you again in the future!

Rated 5 out of 5 stars

Excellent As Usual

As usual. Excellent service. Fast delivery. Clear and fuss free transaction

19 August 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated.

Rated 3 out of 5 stars

Not great.

Had been looking for a particular MB item and found it here. Success! Not the cheapest and the price quoted online and on screen wasn't the price I ended up paying. However product arrived as advertised although shipping was a little slow.

UPDATE: Having installed this item, it's performance isn't that great. Radio reception is poor compared to the original whiplash aeriel. Dispappointing.

13 August 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Hello Vic,

Thank you for your feedback!

We only sell OEM parts that comes straight from the manufacturer, in this case - Mercedes Benz. If the part is not working well, it might be a problem with a part itself. You can always contact our Support and discuss your next steps.

Rated 5 out of 5 stars

Very good service.

Excellent communication! And package always arrives in time.

6 August 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

We are so grateful for your review. Thanks for sharing your rating with the community and us.
We are looking forward to having business with you again.

Rated 5 out of 5 stars

very good experience

16 July 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Rated 5 out of 5 stars

Fast and accurate delivery.

Fast and accurate delivery.
Very large range of products for the classic car I have (above 35 years).
Please keep this variety of parts for the old cars.

12 April 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

We are happy to hear that you had a good experience with us and thanks a lot for your suggestion we really appreciate that and will try to follow that.
Thank you so much for this 5-star review.

Rated 5 out of 5 stars

Excellent service

Very good service quick shipping highly recommended thank you

15 February 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated.

Rated 5 out of 5 stars

This is my next purchase from FIX

This is my next purchase from FIX, quickly, professionally and effectively. I recommend it without hesitation!

14 February 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

We are so grateful for your review. Thanks for sharing your rating with the community and us.
We are looking forward to having business with you again.

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery, fair prices and well-wrapped packaging. I'm sure I will continue to buy through them in the future.

13 February 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Rated 5 out of 5 stars

Polite quick service.

Polite quick service.
Definitely will buy again all what I need

12 February 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you for the 5-star rating. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

Rated 5 out of 5 stars

The whole experience was great

Customer service was great, price and delivery was fantastic and will definitely buy from Fixparts again. Thanks.

10 February 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you, Scott. We glad that you had a good experience with us. Thanks for sharing your rating, and we are looking forward to having business with you again.

Rated 5 out of 5 stars

best place for cars parts and the…

best place for cars parts and the customer service are very good 10/10

1 February 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

We are incredibly grateful that you took the time out to leave us a 5-Star review. We are looking forward to having business with you again.

Rated 5 out of 5 stars

This part is NLA in North America or if…

This part is NLA in North America or if you can even find it it is piece meal. FixParts had this and the other parts if I needed them. Great deal and fast service!

17 January 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Rated 5 out of 5 stars

Excellent service, very compromised with the customers

I have bought several times in Fixparts and the service from their crew was always awesome.
They ship on time and if something heppend they do their best until find a solution.
Very recommendable.

7 January 2021
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you for taking the time to give your feedback. We are glad that you've had a good experience with us, and we hope to do business with you in the future again!

Rated 5 out of 5 stars

Nice people to do business with

Nice people to do business with. Quick response , quick delivery

24 December 2020
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Rated 5 out of 5 stars

Can’t fault this company

Can’t fault this company. I was a little worried about how long it would take from Latvia to UK but I needn’t have been, it took 3 business days to get to me which was quicker than the other part I ordered from London!! They responded to my initial query very quickly and the part was genuine and very reasonably priced. The email updates and tracking were spot on too. It was the only company I could find in the world that had the part I needed for my particular Mercedes and I can’t tell you how grateful I am that they are around 😁 Thank you so much Fixparts

14 December 2020
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Rated 5 out of 5 stars

Got what I ordered.

Package was very well protected against the elements (well packed box tightly wrapped in plastic), and products arrived in perfect shape and what I expected.

Only issue, that I didn't downgrade them on, was the delay by the shipper between when it arrived in the USA and when it was delivered (over a week).

9 December 2020
Unprompted review
AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM logo

Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated.
We are thankful for letting us know about the issues we need to solve.
Your feedback helps us get better.

We are working on adding more shipping methods as well as optimizing our logistics efforts. We hope that shortly, we can increase satisfaction in that area.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look