Fiyo UK Reviews 

51
•
TrustScore 4 out of 5

3.8

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Rated 2 out of 5 stars

The product was good, just a water adaptor. But the delivery service by GLS was appalling. The package labelling was incorrect (the invoice address inside the box was correct tho!), GLS sent multiple... See more

Company replied

Rated 5 out of 5 stars

Brilliant service all round. Carbon filter ordered 11:35 June 13 and delivery from Holland advised as 7/10 days. Delivered by Parcelforce on June 16 - 3 days! The part fits perfectly. Thank you... See more

Rated 5 out of 5 stars

Excellent excellent one of best companies I have dealt with online in recent times and I buy online a lot!!!Quick delivery and handled an issue with product which wasn't their fault so well - I can't... See more

Rated 5 out of 5 stars

I had never heard of Fiyo before until searching for spares for my Karcher pressure washer I found that they were one of the few places that had what I was looking for and at a sensible price. Having... See more

Company details

Information provided by various external sources

Fiyo.co.uk ✔ Order before 7.30 PM, dispatched today ✔ Over 1.600.000 Customers ✔ 10.000.000+ products: All for your Appliances


Contact info

3.8

Great

TrustScore 4 out of 5

51 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(51)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unfortunately

Unfortunately, we have not received the package yet

7 July 2026
Unprompted review
Fiyo UK logo

Reply from Fiyo UK

Dear Massimo,

Thank you for your review.

We are sorry to hear that you have not yet received your package.

Unfortunately, we are unable to identify your order based on your review alone. Could you please send us an email at info@fiyo.co.uk with your order number? We will be happy to look into the status of your shipment and help resolve the issue as quickly as possible.

Kind regards,

Dalila
Fiyo Customer Service

Rated 5 out of 5 stars

Perfect

Updates , delivery time superb 👌 thankyou , the product fitted perfectly, thanks again

22 May 2026
Unprompted review
Rated 1 out of 5 stars

You have uk domane

You have uk domane. But you don't ship to UK your the only company that has the part I need. Pointless

15 May 2023
Unprompted review
Fiyo UK logo

Reply from Fiyo UK

Dear Michael, thanks for your message. Due to logistical problems, it is currently not possible to ship to the UK and/or Ireland. However, it is possible to ship your order to another country. We apologize for the inconvenience. Greetings Dimitri customer service Fiyo.

Rated 1 out of 5 stars

Fail

I searched for a part for my Indesit freezer and found it on Fiyo. When I got to the order page it showed
"Due to logistical problems it is currently not possible to ship to the U K"
even though they have a .uk domain and show prices in £
I emailed Fiyo customer services and they confirmed it

5 October 2022
Unprompted review
Rated 2 out of 5 stars

The product was good, delivery by GLS not

The product was good, just a water adaptor. But the delivery service by GLS was appalling. The package labelling was incorrect (the invoice address inside the box was correct tho!), GLS sent multiple emails saying on the way, delivering, cannot deliver, your address could not be found (when DHL, le Poste etc have no problems). Ordered 24 May, turned up 3 June by luck...

4 June 2022
Unprompted review
Fiyo UK logo

Reply from Fiyo UK

Hi Roger, thank you for your review. We are sorry that you had such a negative experience with our carrier. Our apologies for that. We are happy to hear that you have received your package.
Greetings Dimitri Fiyo customer service.

Rated 5 out of 5 stars

Excellent excellent one of best…

Excellent excellent one of best companies I have dealt with online in recent times and I buy online a lot!!!Quick delivery and handled an issue with product which wasn't their fault so well - I can't praise this company highly enough - don't hesitate if you need something from them

3 July 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service all round

Brilliant service all round. Carbon filter ordered 11:35 June 13 and delivery from Holland advised as 7/10 days. Delivered by Parcelforce on June 16 - 3 days!
The part fits perfectly. Thank you very much for great customer service.

17 June 2020
Unprompted review
Rated 4 out of 5 stars

Great service

Great service. Dishwasher part arrived within 5 working days of order and it was a genuine part from Meile at a competitive price.

10 June 2020
Unprompted review

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