Flags.com Reviews 2,879

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the durable materials, strong stitching, and vibrant colors that last. Many consumers appreciate the efficient delivery service, with orders arriving promptly and often sooner than expected. The overall ordering process is frequently described as smooth and easy, with many people expressing satisfaction with the service provided. However, some people were dissatisfied with certain aspects, such as receiving the wrong product or a product that did not match the description. A few customers also experienced delays in receiving their orders, and some felt the quality of certain items, like flagpoles, was not as robust as anticipated.

What people talk about most

Product

Reviewers express satisfaction with the product quality. Many customers praise the durability, stitching, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the flags, noting... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Order

Users describe positive interactions with order. Many customers praise the easy ordering process, fast... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"I was skeptical about ordering online, but the quality from Flags.com is incredible. Unlike the thin, printed versions I’ve bought elsewhere, this flag features heavy-duty stitching and beautifully... See more

Company replied

Rated 5 out of 5 stars

They had exactly what we needed (including some obscure flags) for a tribute we did to a friend. When UPS couldn’t get our package to us, they re-shipped it FedEx and it arrived on time. We appreciate... See more

Rated 5 out of 5 stars

I wrote a one star review just a day ago because I had not received my flags. I am happy to change my review however to a five star review because not only my flags arrived today in perfect order but... See more

Company replied

Rated 5 out of 5 stars

When I placd my order online, I immediately realized I had ordered the wrong size of the Ukraine flag. I called right away (after hours) & left a VM to that effect. The next day, I received a perso... See more

Company replied


Company details

  1. Flag Shop

About Flags.com

Written by the company

At Flags.com, we're proud to offer an unmatched selection of high-quality flags and accessories. Our dedication to customer satisfaction and passion for our products has made us a favorite among collectors, organizations, and homeowners alike. Whether you're looking for a flag to show your national pride, support your favorite team, or add a touch of elegance to your home decor, we have something for everyone.

Our collection features flags from around the world, historical flags, and all the flagpoles and accessories you need to display your flags with pride. Crafted with care, each product in our inventory is designed to stand the test of time. From the majestic American flag to the colorful banners of the United Nations, Flags.com is your one-stop shop for all your flag needs.

We value the feedback from our customers and continuously strive to improve our services based on your reviews. Our team is committed to providing a seamless shopping experience, with easy navigation and secure checkout. Plus, with our informative blog, you'll find stories, facts, and tips about everything related to flags.

Ready to explore our collection? Click below and #flyproudly!

Shop Now

Free Services to Make Life Easier!

Written by the company

Half Staff Alerts via Email & SMS
Half-staff alerts are used to symbolize that our country is in mourning. Sign up for email or SMS alerts for your area now!
Flag Flying Holiday Calendar in Your Pocket
We've made it easy to be prepared for the upcoming flag flying holidays with our free downloadable calendar .ics file. Download yours today!
Veteran-Founded & Family-Owned
Did you know Flags.com started as a family-run business in 1990? As a United States Marine, the founder of Flags.com wanted a flagpole in front of his home and discovered it was hard to find one. He and his wife decided to sell flagpoles and flags to the public.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great quality flags!I ordered the Texas…

Great quality flags!I ordered the Texas and USA flags last year. Both are still looking new. I recently order a Texas Longhorn flag and it arrived quickly and looks & feels like it will last a long time!

20 October 2025
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Reply from Flags.com

Thank you for the fantastic review! We’re so glad to hear your Texas and USA flags are still looking new after a year, that’s a great testament to their durability. We truly appreciate your continued support and are always here if you need anything else!

Rated 5 out of 5 stars

Purchase and delivery are excellent!

Purchase and delivery are excellent! American flags last about 4-6 months on Gulf.

22 October 2025
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Reply from Flags.com

Thanks for the great feedback! We're glad the purchase and delivery went smoothly. Gulf weather is tough on flags, so we appreciate you sharing your experience!

Rated 5 out of 5 stars

The flag was delivered quickly

The flag was delivered quickly. It was exactly what we ordered.

21 October 2025
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Reply from Flags.com

Thank you for your feedback! We're really glad to hear that your flag arrived promptly and was just what you were looking for. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Annin Flags

You are doing well by selling Annin Co. flags. I feel they are the best quality on the market. I am not prejudiced because I lived across the stream that ran behind their building in Verona, NJ in the 70's and 80's.

21 October 2025
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Reply from Flags.com

We're proud to offer Annin Co. flags and couldn’t agree more, they truly set the standard for quality. Thank you for sharing such a thoughtful and personal review!

Rated 5 out of 5 stars

Excellent product

Excellent product, well manufactured!!

21 October 2025
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Reply from Flags.com

We're so glad to hear you're pleased with the quality and craftsmanship of the product. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

good service and quality

Good service and the quality is what we wanted.

17 October 2025
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Reply from Flags.com

We're delighted to hear that you received the quality you were looking for and that our service met your expectations. Thank you so much for your kind words and support!

Rated 5 out of 5 stars

Quick,friendly

17 October 2025
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Reply from Flags.com

We're glad you found our service quick and friendly. Thanks so much for your kind words!

Rated 5 out of 5 stars

Fast shipping and great customer service

Fast shipping and great customer service

13 October 2025
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Reply from Flags.com

Thank you so much for your kind words! We're thrilled to hear that you were happy with our fast shipping and customer service. Providing a smooth and supportive experience is always our goal, and it's great to know we hit the mark for you. We truly appreciate your support!

Rated 5 out of 5 stars

Flags.Com has the best prices for Everything

Flags.Com has the best prices for the most amazing inventory; you can find just about anything you need related to Flags. Cant beat this web site

16 October 2025
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Reply from Flags.com

Thank you so much for your wonderful review! We're thrilled to hear that you’ve found everything you need and at the best prices. That’s exactly what we strive for. It’s great to know our wide selection and value stood out to you. We truly appreciate your support and look forward to helping you with all your flag needs in the future!

Rated 5 out of 5 stars

Excellent quality product

Excellent quality product. Fast shipping. Absolutely love that the flag never gets twisted around the pole no matter what the wind conditions are like.

12 October 2025
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Reply from Flags.com

Thank you so much for your fantastic feedback! We're delighted to hear that you're impressed with the quality of the product and the fast shipping. Thanks again for your support, and we’re here if you ever need anything!

Rated 5 out of 5 stars

I live in the hot Central Valley of…

I live in the hot Central Valley of California. I fly my flag 24 seven except in bad weather. My flag has lasted over three years in those harsh conditions. I love the stitching, the embroidered stars and the way the color stays on the flag for a long period of time.I’m

14 October 2025
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Reply from Flags.com

Wow, over three years in the Central Valley heat, that’s impressive! We’re so glad to hear your flag has held up beautifully through it all. The fact that you noticed the detailed stitching, the embroidered stars, and how well the colors have lasted really means a lot to us. It’s clear your flag flies with pride, and we’re honored to be a part of that. Thank you for your support and for sharing such thoughtful feedback!

Rated 5 out of 5 stars
Flags.com logo

Reply from Flags.com

Thank you so much for your kind words! We're thrilled to hear that you were happy with the quality of our flags and the speed of our service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Excellent customer service

The customer service at Flags.com is top notch. I was able to speak and understand a live person. I was able to receive the items on time.

13 October 2025
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Reply from Flags.com

Thank you so much for your kind words! We're thrilled to hear that our customer service team made a positive impression. We appreciate your support and look forward to serving you again in the future!

Rated 3 out of 5 stars
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Reply from Flags.com

Thank you for reaching out. We're sorry for any frustration caused by the delay. We appreciate your patience. As we mentioned earlier, the flag was on back order at the time of your purchase, but we’re happy to share that it shipped last week and, according to the tracking information, was delivered on Monday, October 20th.

Our customer service team will be reaching out shortly to confirm delivery and ensure everything arrived as expected.

Rated 5 out of 5 stars

Nice looking flag

Nice looking flag, hangs well. We’ll see how it lifespan is.

7 October 2025
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Reply from Flags.com

Thank you for the review! We're thrilled you're happy with your flag and truly appreciate your support.

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast responce. Terrific quality of the flag.

9 October 2025
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Reply from Flags.com

Thank you so much for your kind words! We're thrilled to hear that you were pleased with the speed of our service and the quality of your flag. It's always our goal to deliver both efficiency and craftsmanship, so your feedback means a lot.

Rated 3 out of 5 stars

I had to order another flag and i still…

I had to order another flag and i still have not received it?

8 October 2025
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Reply from Flags.com

We’re sorry to hear there’s been some confusion regarding your order. We looked into it and can confirm that your package was delivered on October 11th.

If you ever need help with an order in the future, please don’t hesitate to reach out to our customer service team, either by phone at 800-858-8776 or by email at customerservice@flags.com. They’re available Monday through Friday, 8:30am to 5pm ET, and are always happy to assist.

We’ll also be following up with you via email to provide the tracking information. Thank you again for your patience, and we’re here if you need anything further!

Rated 1 out of 5 stars

It's been 10 days since we placed our…

It's been 10 days since we placed our order and we still haven't received it

8 October 2025
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Reply from Flags.com

We want to assure you the we shipped your order the same day it was received and did everything we could to get it to you quickly. We completely understand how frustrating shipping delays can be, and while it's out of our hands once UPS takes over, we sincerely apologize on the carriers behalf for the inconvenience.

We’re currently working with UPS to resolve this for you. For future assistance, our customer service team is available Monday–Friday, 8:30 AM–5 PM ET at 800-858-8776 or customerservice@flags.com. They’re always happy to help.

Rated 4 out of 5 stars

Have not had that long

Have not had that long but craftmanship looks to be done well

6 October 2025
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Reply from Flags.com

Thank you for your feedback! We're glad to hear that the craftsmanship has made a good first impression. We appreciate you choosing us and hope it continues to meet your expectations!

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