I have had no joy trying to get a promised refund since Dec 2020. I have rang them, e-mailed & written twice with no response. I ordered off their web site by mistake thinking I'd ordered from anothe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sent damaged item out (obviously how they sell things cheaper) and has for two months ignored ALL emails and phone calls and messages on social media. Fraudulent company. So many reviews on here sayin... See more
Shockingly bad service. Placed an order online 14/4/23. Complete radio silence. I have left a message on answer machine, countless emails etc. Looks like a chargeback is next port of call from credit... See more
As a previous contributor wrote "absolute scammers." I thought I had bought some supposedly famous mugs from them, made by McLaggan whose sales manager had identified Flamingo Gifts [FG] to me as a... See more
Company details
Information provided by various external sources
Shop novelty gifts and quirky home accessories at Flamingo Gifts. Free UK delivery over £35.
Contact info
East Baltimore Pike 1107, 19348, Kennett Square, United States
- www.flamingogifts.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company have gone bust surely as…
This company have gone bust surely as they are taking money for items that they don’t sent out. Their phone answer phone machine is full and they don’t reply to email. Totally fraudulent company now stealing from people.
Zero stars!!
Zero stars!!! Like previously stated they’re absolute scammers. Placed my order over 3 weeks ago, still not arrived. Over 20 calls and no answer, I’ve sent 3 emails, again, no answer. DO NOT buy from here!
I would give no stars if I could
I would give no stars if I could. This “company” took money for 6 items that I ordered and they only sent 2. It’s been 2 weeks since my whole order was supposed to be delivered. They haven’t contacted me, they haven’t returned my money and I’ve had to response to the 3 emails I’ve sent, no message, no phone calls. Nothing. So basically, they’ve stole money from me. Not a legit business. Don’t do it.
Dreadful Company
Goods not received. Emails ignored.
Avoid this company
Happy
I paid using PayPal (with buyer's protection) as was skeptical reading the reviews on here. But glad to say my orla kiely mugs arrived after 6 days, and everything is as expected. The mugs don't come in their original boxes though so probably not suitable as gifts, but for your own use at this price, it's a bargain. I'm happy with my purchase. Thank you.
No existent company
No existent company, only sent half my order, all their standard ordering emails (confirmation and dispatch emails) say to contact them if a problem, yet 2 emails, 1 website message, endless phone calls and left messages on the BT call minder voicemail and no one has the decency to reply or return a call. Ended up raising a dispute through my bank to get my money back
Perfect
Ordered 2 Willow tree gifts. Read the reviews on here after purchased and was skeptical of how they would arrive. In my experience my parcel arrived in great condition and well wrapped- was delivered within a few working days. Cannot fault them.
AVOID Flamingogifts.co.uk / Flamingog.co.uk…
Flamingogifts.co.uk / Flamingog.co.uk clearly anything with flamingo in the title that seems to be based in Kendal Cumbria is a scam, read the reviews and take heed!
This company or family by the looks of thing advertise items they clearly don't have at prices to entice you in.
I received a thanks for your order which recommends using 'Shop' app to track which is another avoid at all costs!
So thanks for your order then nothing, asked for an update where our goods where got a response saying "bare with me we are trying but there are delays give me 24 hours"
Shortly after money was refunded then nothing else they just kept my money a week gave it me back and nothing no explanation, apology. Shortly after placing my order the item in question showed as out of stock and by the time I was chasing its whereabouts it was back online as in stock? Scam!!!
No need to rant on just avoid and save your time & money!
AVOID AVOID AVOID !!!
AVOID AVOID AVOID !!!! COMPLETE CON.. DO NOT WASTE YOUR MONEY..
Still waiting for a refund…
Still waiting for a refund from this awful company. They don't answer the phone or reply to emails. Finally got through and was promised a refund. 10 days later still waiting. Shop elsewhere!
Everything ok
I bought an object that cannot be found on other sites, at an acceptable price.
I took a risk but after 20 days it arrived (I live in Italy).
Everything ok, beyond expectations, given the bad reviews. :-)
Ordered a willow tree ornament for a…
Ordered a willow tree ornament for a birthday I ordered it 10 days before the persons birthday to know I will get it on time for the parcel to never be delivered was supposed to receive my parcel on the 14th of may but still haven’t received it and can’t request a refund due to it being too soon apparently and it could still arrive I will never order from flamingo gifts again and I’ll take my custom else where when I need to order a present
Ordered wedding anniversary gift for my…
Ordered wedding anniversary gift for my sister on 22nd March but they agreed return and received it on 28th March but as today 3/5 no refund and no response to emails quick to deliver and accept payment but slow to deal with complaints
Ordered two items only one arrived
Ordered 2 items-They delivered a box with only one. They do not answer the phone nor reply to emails
I tried to buy a mug. It seems I am a mug.
As a previous contributor wrote "absolute scammers." I thought I had bought some supposedly famous mugs from them, made by McLaggan whose sales manager had identified Flamingo Gifts [FG] to me as an outlet for their products. Why they need the likes of FG as an outlet, I have not the first idea. Anyway McLaggan have stopped replying to my emails now. I had made a futile effort to enlist their help.
£69 pounds the poorer,
Nicholas Hudson
Happy customer
I ordered something I’ve been looking for a long time everyone else has been out of stock for ages…although my delivery took 5 days from when placing order to delivery …I’m happy to say I received my goods today and very happy … I was a bit stressed after reading the reviews … I’m glad I didn’t read them before placing the order 100% happy customer and would recommend Flamingo gifts. Thanks
AVOID
AVOID
Failed to respond to my emails until I suggested getting trading standards involved…… says it all
Received wrong item and no responses to communications
I ordered a mug from them in August, and promptly received the wrong mug. I got in touch with them via email twice; received no responses. (I've since sent them more email, both to the email provided on their website, and through their own electronic contact form. I've received no replies or acknowledgements of receipt.) I've tried calling them countless times. My call was answered once, and the lady I spoke to promised to send me the correct mug. I never received it. I keep trying to get in touch from time to time, but I've never managed to reach them and haven't received any communication from them.
Bought good
Bought good, ordered 2 pairs of sunglasses only one came, bought other stuff, total order £100, returned everything back, sent proof of postage, no refund 6 months later, no reply’s to emails.
Returned items - no refund and ignoring my emails!!
Returned two items a number of weeks ago now. No acknowledgement of receipt of the items, no refund. I have sent two emails and one Facebook message to them to see what's happening and all communication has been ignored.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








