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Rated 1 out of 5 stars

Ordered what look like a denium jumpsuit,received a very cheap terrible thing,wouldn't waste time ordering from this site,took ages to arrive and nothing like i expected,I want my money back

Rated 5 out of 5 stars

Baring in mind there is a 15 day turnaround for these outfits, Daisy made this within the weekend for me. The amount of compliments I got regarding the dress was unreal!! Defo be purchasing again!! Xo... See more

Rated 1 out of 5 stars

I ordered a jumper as per the photograph in the advertisement. Woollen, knitted, you could see the texture. I received a cheap printed sweatshirt with zero texture. I have photographs to compare... See more

Rated 5 out of 5 stars

fast delivery emails about it went it to spam though came within a week material is really good and feels nice on doesn't itch and u can adjust the length of skirt to how u like it

Company details

  1. Ladies' clothes shop

Written by the company

FESTIVAL SWIM AND RAVE OUTFITS HANDMADE IN THE UK 🍒🪩🫶🏻✈️☀️🌴


Contact info

2.8

Average

TrustScore 3 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

The outfit arrived 1 day before my…

The outfit arrived 1 day before my festival and didn’t fit me so I had no time to return for a different size. Now I have no reason to wear the dress and have lost £60 in the process. Don’t order unless you are prepared to wait over 2 weeks with no shipping updates etc.

19 August 2024
Flare UK logo

Reply from Flare UK

Hi Martha, I am so sorry your order has arrived and it doesn't fit you. It does state across our website that we have a turnaround time of around 15 working days. This is because we are a handmade to order business. Your order was posted to you at 11 working days so within the turnaround time. Please contact us via email if you would like to exchange your sizing. Daisy🩷

Rated 1 out of 5 stars

no communication

no communication, ordered over a month ago still no parcel

5 August 2024
Flare UK logo

Reply from Flare UK

Hi Bea, your order was delivered to the provided address on the 7th of August, we have just sent you an email to confirm this and with a tracking code in case you missed it previously in your emails - Daisy🩷

Rated 1 out of 5 stars

I ordered 2 months ago and item still…

I ordered 2 months ago and item still has not arrived

25 June 2024
Flare UK logo

Reply from Flare UK

Hi Tara, I have just tracked your order for you and you haven't paid your customs fees, this is why your order has not been delivered - Daisy 🩷

Rated 5 out of 5 stars

Love it!!

So cute and fun. So excited to wear this outfit to a music festival next week!!

12 July 2024
Rated 1 out of 5 stars

I understand this is a small business…

I understand this is a small business however the website stated up to 15 working days for the item to be dispatched which I was well aware however I didn’t get any confirmation email about my order no updates along the way. It was around the 13th working day and I hadn’t heard a thing, I decided to email them and message them on instagram however no response. I decided to comment on one of their instagram posts to get their attention and they did reply to my email within an hour. The day they replied was a Thursday they said the item would be shipped the Monday which was over the 15 working days and I needed it by Monday which was not ideal. I explained that it was over the 15 working days and then she said it was a mistake and it would be shipped Friday first class. I did get the item on the Saturday however the item does not fit how the images show online. I’m not the one to give bad reviews however the customer service is shocking. I shouldn’t need to chase my item or chase an email I have sent by commenting on their instagram post! Please be aware!

5 July 2024
Rated 5 out of 5 stars

Great service

Great service! Ordered my set from flare and didn’t notice the turnaround date… needing the outfit for my holiday I emailed daisy and she made it asap for me and shipped it out early. Outfit is so funky and cute ❤️

21 June 2024
Unprompted review
Rated 1 out of 5 stars

No communication

No communication. Ordered 20th March still nothing and have sent 2 emails with no response..

20 March 2024
Unprompted review
Flare UK logo

Reply from Flare UK

Hi Lovely,

I have just sent you an email regarding your order. As it states on our website we do have a turnaround time as everything is handmade to order, this will be why you haven't received your order yet 🩷

Rated 1 out of 5 stars
Flare UK logo

Reply from Flare UK

We have sent you an email as it seems that your order has got stuck within the USPS postal system, it was sent out to you on the 8th of March - Daisy 🩷

Edit : This has now been delivered 🫶🏻

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