Flatpackandmore Reviews 2

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Home Furniture Shop

Information provided by various external sources

Flat pack & More furniture assembly service based in Tonbridge Kent, dedicated to bringing quality service to every single job and delivering outstanding customer satisfaction.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An exceptional level of service

An exceptional level of service - nothing was too much trouble. I had just moved into a new house and needed some flatpack furniture assembled. John and Richard did an excellent job. They were extremely professional and accommodating - even doing some additional jobs that I sprung on them at very short notice. It made a difficult few days juggling unpacking and setting up my children’s bedrooms much more bearable! I will not hesitate to use them in the future and have already recommended them to other families in the area.

26 September 2018
Unprompted review
Flatpackandmore logo

Reply from Flatpackandmore

Thank you so much for taking the time to review the service we provided you.
your positive feedback means alot to us and we are extremely pleased that we were able to assist you with your furniture and meet all your needs. We look forward to helping you again in the future.
Many thanks and kind regards
John

Rated 5 out of 5 stars

Great service

Great service! It was a pleasure to work with John and his colleague. Very professional since the first day we contacted them and we had our furniture in place with no issues. I would definitely recommend them.

3 April 2018
Unprompted review
Flatpackandmore logo

Reply from Flatpackandmore

Hi Virginia,

Thank you for taking the time out to leave us a great review and for sharing your experience. Your feedback means a lot to us and we are so pleased that we met your requirements and provided you the service you deserve and that we pride ourselves on.

Many thanks
and kind regards
John

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look