Advertised a pair of trainers I really wanted at a reasonable price, delivered quickly as promised, packaging was solid and made sure the trainers didn't get dinged on the way to my underground sneake... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Never had a bad experience with Flatspot so never had a reason to try out customer care. As usual the goods arrived in perfect condition and as they are Nike SB fitted perfectly. The colour is mint in... See more
Company replied
If you’re looking for specific skate brands or if you happen to collect Nike SB dunks, Flatspot is one to know. I grabbed the AF1 SB’s at midnight on the drop date, they were delivered on the next wo... See more
Company replied
Always a pleasure shopping at Flatspot, you know what you’re getting. A seamless faultless service. I like their points system that converts to money off your next shop as well. Delivery was super qu... See more
Company replied
Company details
- #7 of 215 best companies in Shoe shop
- #10 of 607 best companies in Clothing Shop
Written by the company
Established in 1995, we are the leading independent online retailer for men’s contemporary fashion and streetwear. We stock a unique collection of shoes, hardware and apparel to suit a variety of styles, from durable workwear champions such as Carhartt to tech fuelled skate-ready footwear from Nike SB, Vans and Adidas. With a focus on skateboarding, we are based in the Southwest of England and regularly explore new spots within the UK and abroad - check out our tour of Cornwall and late summer trip to Barcelona - with our team Aaron Jago, Josh Harper, Matt Beer, Harry King, Reece Douglas, Steve Attfield, Charlie Reelie and Jack Gorham. Our continually updated assortment of brands range from big players to smaller skater owned independents, ensuring our offering includes the best picks from the industry alongside regular limited edition drops.
Carhartt WIP @ Flatspot
Written by the company
Contact info
United Kingdom
- 0800 8620192
- orders@flatspot.com
- www.flatspot.com
4.9
Excellent
11k reviews
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Really good from shopping on the site
Really good from shopping on the site, to the order process, communication and delivery. The trousers are really good quality too.
24 April 2026
Reply from flatspot
Hi - thanks for taking the time to leave such a kind review. It's greatly appreciated and we're glad to have been of service!
Reply from flatspot
We are so glad you had a great experience with our shop and appreciate you noting the fast shipping! Thanks for your feedback.
Reply from flatspot
We're happy to hear that you received quick, helpful service. Thank you for your positive feedback; it means a lot to us.
Reply from flatspot
We're so pleased to hear you were happy with your order!
Super fast free shipping (next day) and…
Super fast free shipping (next day) and great choice, ordering process simple.
Unfortunately the shoes don’t fit, but the returns process was simple to arrange and I do not begrudge paying a contribution towards the return postage.
I will be back.
21 April 2026
Reply from flatspot
We're happy to hear that you found our ordering process simple and shipping fast. We appreciate your feedback regarding the fit of the shoes and the easy returns process. We look forward to your next visit.
Great Experience
Great stock, sent out super quick and was notified really sharpish when my size was in stock. Returns were easy too.
22 April 2026
Reply from flatspot
We're happy to hear that you had a positive experience with our quick notifications, great stock, and easy returns. Thank you for your feedback; we appreciate it!
Flatspot
Placed an order with Flatspot and it was delivered in less thank 24 hours and double boxed to prevent damage, excellent service
21 April 2026
Reply from flatspot
We're happy to hear that your order arrived quickly and securely! It's great to know our efforts to prevent damage and provide efficient service were successful. Thanks for your feedback.
Fast delivery
The T-shirt is a gift. It arrived very quickly and is exactly as shown on the website
20 April 2026
Reply from flatspot
We're happy to hear that the T-shirt arrived quickly and matched the website description. Thank you for your positive feedback; we appreciate it!
Reply from flatspot
We're happy the ordering process was seamless and your delivery was quick! Thank you for your feedback; we appreciate it.
All good, no problems!
No problems navigating website, delivery was swift and all items present and correct. Can't fault them!
16 January 2026
Reply from flatspot
We appreciate you sharing your positive experience! We're happy to hear that you found our website easy to navigate and your delivery swift and accurate.
Loads of nice stuff
Loads of nice stuff, pretty much the only place I shop for t-shirts, hoodies and trainers! Loyalty points system for the odd discount is lavish
20 April 2026
Reply from flatspot
We're happy to hear that you enjoy our selection of items and appreciate the loyalty points system. Thank you for your positive feedback; it means a lot to us!
Reply from flatspot
Thank you for your 5* feedback on our delivery service!
Reply from flatspot
We're so pleased to hear you've been happy with our delivery time! Thank you for your feedback.
Stock great products with fast shipping…
Stock great products with fast shipping and great customer service especially when dealing with issues with items purchased great exchange or return process and staff are friendly and happy to help buy from here often
20 April 2026
Reply from flatspot
We're happy to hear that you had a positive experience with our products, fast shipping, and customer service. We appreciate your feedback regarding our exchange and return process and our team's helpfulness. We value your continued business.
Kept me unpdated on when my item would…
Kept me unpdated on when my item would arrive thanks again .
10 April 2026
Reply from flatspot
We're happy to hear that you were updated on your item's arrival. Thank you for your positive feedback; we appreciate it a lot.
Great shoe retailer
A great selection of shoes and always super-fast delivery! Couldn't recommend highly enough!
20 April 2026
Reply from flatspot
We're happy to hear that you had a great experience with our shoe selection and fast delivery. Thank you for your positive feedback; we appreciate it!
Quick and easy even returned items and…
Quick and easy even returned items and was allowed to spend the money before returning items back thanks
9 April 2026
Reply from flatspot
We're glad you enjoyed your experience with the quick and easy process, including returns and spending funds. Thank you for your positive feedback!
Has fast shipping and the jorts fit…
Has fast shipping and the jorts fit true to size and look sick
9 April 2026
Reply from flatspot
We're happy to hear that your order fits well and the shipping was fast! Thanks for your positive feedback; we appreciate it.
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