flatspot Reviews 10,711

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,095 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the swift delivery service, often highlighting next-day shipping and well-packaged items that arrive in perfect condition. Many consumers appreciate the high quality and wide variety of products, especially trainers and clothing, noting that items are exactly as advertised and meet their expectations. The overall service is consistently described as seamless and faultless, with an easy-to-use website and a simple ordering process. However, some people mentioned issues with product sizing, finding that certain items did not fit as expected or had minor faults upon arrival. A few other people also felt that customer service response times could be slow, or experienced difficulties with delivery attempts by carriers.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Product

Reviewers mention positive feedback about product quality, with many praising the excellent quality of... See more

Service

Customers had positive experiences with service, consistently praising its efficiency and speed. Reviewers... See more

Quality

Consumers find quality to be positive, with many reviewers praising the wide range of quality items,... See more

Order

Reviewers highlight positive aspects of order, consistently praising the ease of the ordering process and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Advertised a pair of trainers I really wanted at a reasonable price, delivered quickly as promised, packaging was solid and made sure the trainers didn't get dinged on the way to my underground sneake... See more

Company replied

Rated 5 out of 5 stars

Never had a bad experience with Flatspot so never had a reason to try out customer care. As usual the goods arrived in perfect condition and as they are Nike SB fitted perfectly. The colour is mint in... See more

Company replied

Rated 5 out of 5 stars

If you’re looking for specific skate brands or if you happen to collect Nike SB dunks, Flatspot is one to know. I grabbed the AF1 SB’s at midnight on the drop date, they were delivered on the next wo... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure shopping at Flatspot, you know what you’re getting. A seamless faultless service. I like their points system that converts to money off your next shop as well. Delivery was super qu... See more

Company replied


Company details

  1. #7 of 216 best companies in Shoe shop
  2. #11 of 607 best companies in Clothing Shop

Written by the company

Established in 1995, we are the leading independent online retailer for men’s contemporary fashion and streetwear. We stock a unique collection of shoes, hardware and apparel to suit a variety of styles, from durable workwear champions such as Carhartt to tech fuelled skate-ready footwear from Nike SB, Vans and Adidas. With a focus on skateboarding, we are based in the Southwest of England and regularly explore new spots within the UK and abroad - check out our tour of Cornwall and late summer trip to Barcelona - with our team Aaron Jago, Josh Harper, Matt Beer, Harry King, Reece Douglas, Steve Attfield, Charlie Reelie and Jack Gorham. Our continually updated assortment of brands range from big players to smaller skater owned independents, ensuring our offering includes the best picks from the industry alongside regular limited edition drops.

Carhartt WIP @ Flatspot

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

11k reviews

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Rated 5 out of 5 stars

Smooth transaction

Smooth transaction, great communication & quick delivery. What’s not to like

19 May 2026
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Reply from flatspot

We're so happy you had a smooth transaction and quick delivery. Thank you for your kind words!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, fantastic product, great service

18 May 2026
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Reply from flatspot

We're glad you enjoyed our fast delivery, product, and service!

Rated 5 out of 5 stars

Everything at all levels was spot on

Everything at all levels was spot on - product, service, choice etc. Thank you. Would recommend

7 May 2026
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Reply from flatspot

We're so glad you enjoyed everything! Thank you for your wonderful recommendation; we truly appreciate it.

Rated 5 out of 5 stars

Top spot for Dunks

Always a great spot for getting a fresh pair of Dunks. Quick delivery.

5 May 2026
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Reply from flatspot

We're happy to hear you enjoy our Dunks and quick delivery! We appreciate your feedback.

Rated 5 out of 5 stars

Fast delivery

Fast delivery , order was correct

15 May 2026
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Reply from flatspot

We're glad your order was correct and delivered quickly! We appreciate your feedback.

Rated 5 out of 5 stars

Great experience

Great experience, shipped quickly

15 May 2026
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Reply from flatspot

We're glad you had a great experience and fast shipping; we appreciate your feedback.

Rated 5 out of 5 stars

Great choice

Great choice
Quick service
Good communication

7 May 2026
flatspot logo

Reply from flatspot

We are so glad you had a great experience with us. Thank you for your kind words!

Rated 5 out of 5 stars

First time I have used this site and I…

First time I have used this site and I can’t believe I didn’t know about it. Great selection of quality designer clothing. Posted and arrived next day. Fantastic service and rewards programme looks really good too. Will be back to buy more for sure

14 May 2026
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Reply from flatspot

We are so happy you discovered us and had such a wonderful first experience! We are thrilled you appreciate our selection, fast delivery, and rewards program. We look forward to your next visit!

Rated 5 out of 5 stars

2nd time buying from Flatspot

2nd time buying from Flatspot, great products and delivery very fast and on time would defo recommend

13 May 2026
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Reply from flatspot

We're so glad you had another great experience with us! We appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Great product

Great product, great price and super quick delivery. What more do you need or want🤔

12 May 2026
flatspot logo

Reply from flatspot

We're so glad you enjoyed our product, pricing, and fast delivery! We appreciate your kind words.

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