I selected a used electric car and got all the documents signed but your agent got back to me a few days later to say that the car was no longer available and I have had to select a different car.... See more
Company replied
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Great experience from start to finish and the portal makes it so easy to compare different options and make the right choice
Company replied
From initial inquiry to completion of the deal, we found Intelligent Leasing and Scott Russell excellent! Never leased a car before but everything was explained in detail and the process was very smoo... See more
Company replied
I've just taken delivery of my new Cupra Born that i've leased through ICL. After placing my order i've been in regular contact with Hazel over the last 3-4 months while waiting for build and deli... See more
Company replied
Company details
- #21 of 36 best companies in Leasing service
Written by the company
Fleet Alliance is one of the leading independent Fleet Management and Electric Car Salary Sacrifice specialists in the UK. We help businesses of all sizes reduce their fleet operating costs while delivering the highest levels of service in our industry. We have been named one of the UK’s Best Places to Work 12 years in a row and have won the leasing industry’s benchmark customer service survey four times. As a member of the Climate Group EV100 global initiative, we are one of a group of forward-thinking companies committed to accelerating the transition to electric vehicles and making electric transport the new normal by 2030.
Contact info
Skypark 1, G3 8EP, Glasgow, United Kingdom
- 03456018407
- info@fleetalliance.co.uk
- www.fleetalliance.co.uk
4.7
Excellent
979 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Amazing service
Thank you Scott, incredible service and great deal. Very friendly and efficient.
5 April 2024
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, Neville.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Excellent experience
Scott Russell was so so helpful. He went through lots of options and found us a great deal.
28 March 2024
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, Carla.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Super efficient
Quick to answer and Patrick was so helpful and efficient . Then Clare messaged me regarding an update in May , great service . Very professional
20 March 2024
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, Janet.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Great customer service
Great customer service. Tony patiently led me through the process, answered all my questions promptly and made it pain free! Thanks
26 March 2024
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, Ian.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Excellent customer service especially…
Excellent customer service especially From Patrick Carolan as we kept on changing our minds. Would definitely use them again. Also big shout out to Clare for keeping us updated.
5 March 2024
Unprompted review
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, Julie.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Outstanding support
From start to finish, Patrick Carolan has been exemplary in terms of courtesy, timekeeping and friendliness. His knowledge of the leasing process is very high and he was highly supportive all the way through. Top marks to Patrick and to Intelligent Car Leasing. David Blair
13 March 2024
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, David.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Car lease experience …
From initial contact to the end Fraser helped me with the car i wanted
Also we ended up ordering two cars as my daughter got one too
Thanks Intelligent Car Leasing and Fraser
13 March 2024
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, Hitsy.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Very Happy Customer
From initial inquiry to completion of the deal, we found Intelligent Leasing and Scott Russell excellent! Never leased a car before but everything was explained in detail and the process was very smooth. Car not due till June but this we knew at the start and did not deter us from going ahead. A pleasant and no stress process and would highly recommend Scott and the team!
6 March 2024
Unprompted review
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, Alan.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Patrick Carolan was a tremendous help …
Patrick Carolan was a tremendous help navigating me patiently through the selection and ordering process. Very professional and non pushy at all ! Thank you so much !
7 March 2024
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, A.D.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Can't praise them high enough!
Had our heart set on a specific model and deal, which we were promised (by another broker). Waited 4 weeks for an answer, before being told that the deal was no longer available. This left us in terrible position, sold our car, with no other option than to start again and wait 6-8 months of a factory order.
Found ICL online and give them a call, they listened to what had happened and Sam got straight onto it. Over the course of the past 48 hours, he has found the car we wanted, in stock, with delivery within the month. Everything leading up to now has been exceptional, just waiting on a delivery date of our new car! Thanks guys!
7 March 2024
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, Dan.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Fantastic experience so far
Fantastic experience so far. Really well informed and everything explained so well by John the car salesmsn. Cant wait to get my car.
6 March 2024
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, Gillian.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Best Leasing Company
Very pleasant and efficient, understood my requirements and tailored the proposal to suit my budget.
28 February 2024
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, Kevin.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, Graham.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, John.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Very good experience with Douglas very…
Very good experience with Douglas very helpful and polite
16 February 2024
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, Ruth.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Great lease communication was able to sort…
Great communication was able to sort the car we wanted with minimal fuss. Second time we have used Scott Russell to lease a car would recommend Scott
19 February 2024
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, Joanne.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Polite, supportive, quick and efficient
This is the first time I have leased via Intelligent leasing. They provided a very personal and efficient service with very competitive pricing.
Many thanks Del
16 February 2024
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, Delwyn.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Fantastic Experience
This has been a great experience from start to finish i have never leased a car before and Scott Russell the salesman was brilliant led me through all aspects of leasing and no pressure sales,i would highly recomend this company and special thanks to Scott.
13 February 2024
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, Kenneth.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
Helpful service
Helpful service to lease the car I wanted. Made straightforward over the phone and I assume it’s now on order.
The person I was put in touch with initially turned out to be on almost 3 weeks leave however !
2 February 2024
Reply from Fleet Alliance
Thank you for taking the time to provide us with excellent feedback, David.
It really means a lot, we look forward to speaking with you again in the future.
Many thanks,
Intelligent Car Leasing
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