From initial inquiry to completion of the deal, we found Intelligent Leasing and Scott Russell excellent! Never leased a car before but everything was explained in detail and the process was very smoo... See more
Company replied
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See what reviewers are saying
I selected a used electric car and got all the documents signed but your agent got back to me a few days later to say that the car was no longer available and I have had to select a different car.
I've just taken delivery of my new Cupra Born that i've leased through ICL. After placing my order i've been in regular contact with Hazel over the last 3-4 months while waiting for build and deli... See more
Company replied
Lots to consider when making a change to my vehicle, especially as its my first EV, Sam was very helpful from the start, gave me enough information and allowed me time without any pressure to make a... See more
Company replied
Company details
- #21 of 36 best companies in Leasing service
Written by the company
Fleet Alliance is one of the leading independent Fleet Management and Electric Car Salary Sacrifice specialists in the UK. We help businesses of all sizes reduce their fleet operating costs while delivering the highest levels of service in our industry. We have been named one of the UK’s Best Places to Work 12 years in a row and have won the leasing industry’s benchmark customer service survey four times. As a member of the Climate Group EV100 global initiative, we are one of a group of forward-thinking companies committed to accelerating the transition to electric vehicles and making electric transport the new normal by 2030.
Contact info
Skypark 1, G3 8EP, Glasgow, United Kingdom
- 03456018407
- info@fleetalliance.co.uk
- www.fleetalliance.co.uk
4.7
Excellent
978 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was so easy to understand and access
Everything was so easy to understand, and was very accessible.
28 April 2026
Reply from Fleet Alliance
Hi Kyle, thank you for taking the time to provide us with positive feedback.
We are pleased to you had a seamless and easy process with us. Please don't hesitate to reach out if you have any further questions.
Thanks,
Fleet Alliance
Great experience with Scott and very…
Great experience with Scott and very efficiently put together in literally a day!
22 April 2026
Reply from Fleet Alliance
Hi Andrew,
We are pleased to hear that our leasing specialist, Scott was able to find you a deal that suited your needs. Enjoy your brand new car when it arrives.
Thanks,
Fleet Alliance
Reply from Fleet Alliance
Hi Linda,
Thank you for taking the time to provide us with positive feedback. We hope to hear from you again soon.
Thanks,
Fleet Alliance
Scott who was helping me through…
Scott who was helping me through everything was great and explained everything I needed to know.
9 April 2026
Reply from Fleet Alliance
Hi Gordon,
We are pleased to hear that our leasing specialist, Scott was able to give you all of the information you need.
Thanks,
Fleet Alliance
Excellent service
From my initial enquiry with John everything happened quickly and smoothly, John was a great help in sorting my quote and getting all the paperwork over to me.
the web site was easy to use and straight forward for adding options and then getting the quote.
26 March 2026
Reply from Fleet Alliance
Hi Neil,
We are pleased to hear that our leasing specialist, John was able to find you a deal that suited your needs. Enjoy your brand new car when it arrives.
Thanks,
Fleet Alliance
Smooth & Simple
Smooth & Simple.
What an enjoyable process.
Many thanks to Scott - he went over and beyond to make everything so easy.
13 March 2026
Reply from Fleet Alliance
Hi Sophie,
Thank you for your great feedback. We hope you enjoy your brand new car. Please don't hesitate to reach out to the team if you have any further questions.
Thanks,
Fleet Alliance
Excellent service and very smooth…
Excellent service and very smooth process with no hard sell tactics. Refreshing to speak to a company that actually recommended cheaper options that the one I ultimately went for. Scott Russell was brilliant taking me through the whole process.
13 March 2026
Reply from Fleet Alliance
Hi John,
Thank you for your great feedback. We are pleased to hear that you had a positive experience with our leasing expert, Scott.
Thanks,
Fleet Alliance
ordered a car was really easy and quick…
ordered a car was really easy and quick they call you to go though everything you need to know and make sure you get the right deal very impressed with how quick and easy it all was.
26 February 2026
Reply from Fleet Alliance
Hi Stephen,
Thank you for your great feedback. It’s great to hear that you found the service helpful and responsive, and our team were able to find you the best deal.
Thanks,
Fleet Alliance
Everything was simple from start to…
Everything was simple from start to finish. Very friendly and super fast responses from John in Glasgow.
Thank you so far.
17 February 2026
Reply from Fleet Alliance
Hi Alex,
Thank you for your kind review. We’re really pleased to hear that everything felt straightforward from start to finish and that John was able to support you with quick responses along the way.
Thanks,
Fleet Alliance
Reply from Fleet Alliance
Hi Stuart,
Thanks for the great feedback!
We really appreciate you taking the time to share your experience.
Thanks,
Fleet Alliance
Very knowledgeable and happy to help…
Very knowledgeable and happy to help with any queries. Value for money has also been great.
3 February 2026
Reply from Fleet Alliance
Hi Tom,
We’re glad to hear you found the team knowledgeable and helpful, and that you’re happy with the value for money.
Thanks,
Fleet Alliance
Reply from Fleet Alliance
Hi Chris,
We're glad to hear everything was easy to set up and that our team kept communication clear with quick responses. We really appreciate you taking the time to share your experience.
Thanks,
Fleet Alliance
Reply from Fleet Alliance
Hi Craig
Thank you for your kind feedback. Please reach out to us should you need any further assistance
Thanks,
Fleet Alliance
A great service all around.
A great service all around.
Very responsive, very helpful customer service, able to explain all the details and handle every query with care and attention.
John Gallagher was fantastic
21 January 2026
Reply from Fleet Alliance
HI Maurizio,
Thank you for your great feedback. It’s wonderful to hear that you found the service helpful and responsive, and that all your questions were handled.
Thanks,
Fleet Alliance
Reply from Fleet Alliance
Hi Leanne,
Thank you for your kind feedback. We are glad to hear that you had a positive experience with our team.
Thanks,
Fleet Alliance
Anthony was very helpful explaining the…
Anthony was very helpful explaining the process and gave a real insight into which car would benefit myself best, thanks
19 December 2025
Reply from Fleet Alliance
Hi Grant,
Thank you for your kind review. We’re pleased to hear that Anthony was able to guide you through the process and help you find the car that best suits your needs.
We’ll be sure to pass on your feedback to him. Enjoy your new car!
Thanks
Fleet Alliance
Great experience with fleet alliance
Great experience with fleet alliance. My first time moving to EV and I deliberated over a few different models for a long time and swayed between options and John couldn’t have been more helpful and patient, nothing was ever too much trouble. Great service.
5 December 2025
Reply from Fleet Alliance
Hi Alan,
We are pleased to hear your switch to EV went smoothly. If you have any other questions please don't hesitate to reach out to John.
Thanks
Fleet Alliance
Reply from Fleet Alliance
Hi Robin, thank you for taking the time to provide us with your feedback. We hope you enjoy your new car when it arrives.
Thanks
Fleet Alliance
Highly recommend
Great experience with our first electric car and leasing experience. Friendly and helpful staff all through the process, making the process of leasing a vehicle seamless and very professional. Would highly recommend.
21 November 2025
Unprompted review
Reply from Fleet Alliance
Hi Carolyn,
We are pleased to hear that you are happy with your brand new electric car.
If you need any further assistance, please don't hesitate to reach out.
Thanks
Fleet Alliance
Top class, would recommend
The person I dealt with was friendly, accommodating, explained the process fully, answered all my questions. It was a really straightforward and easy experience.
28 November 2025
Reply from Fleet Alliance
Hi Richard,
Thank you for your kind words!
We’re thrilled to hear that you had a straightforward and positive experience. It’s great to know that our team was able to guide you clearly and answer all your questions. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Thanks
Fleet Alliance
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